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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 8, 2014, 10:10 pm
  #5476  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by mrmandel
That's not the retention offer. You get 5,000 points for accepting the offer, although they may not post for 1-2 statement cycles. In addition you will get a $100 statement credit for spending $1,500 per month for three months.
Are you sure you didn't misunderstand the person? I was told both the 5,000 and $100 statement would come if you did the $1,500 per month for 3 months.
maddie5218 is offline  
Old May 8, 2014, 10:15 pm
  #5477  
 
Join Date: Feb 2012
Posts: 396
Originally Posted by maddie5218
Are you sure you didn't misunderstand the person? I was told both the 5,000 and $100 statement would come if you did the $1,500 per month for 3 months.
I doubt I misunderstood it.
mrmandel is offline  
Old May 8, 2014, 10:56 pm
  #5478  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by mrmandel
I doubt I misunderstood it.
It just seems odd that I've seen so many data points about it being the way I said and you're saying it's a different way. I'm not saying you're wrong, I just think it's odd. Maybe you got a different one.
maddie5218 is offline  
Old May 8, 2014, 11:03 pm
  #5479  
 
Join Date: Feb 2012
Posts: 396
Originally Posted by maddie5218
It just seems odd that I've seen so many data points about it being the way I said and you're saying it's a different way. I'm not saying you're wrong, I just think it's odd. Maybe you got a different one.
When I got it I thought it was exactly the same as what was reported in the Citi retention offers thread. When I review that thread now it's unclear whether it is the same because of how it's worded. Anyone else who took the retention offer want to weigh in?

Edit: The cite in the wiki for this thread shows the retention offer as I received it. http://www.flyertalk.com/forum/22812802-post5333.html
mrmandel is offline  
Old May 8, 2014, 11:24 pm
  #5480  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
if you took the 5k miles WITH the $100 SC, both are dependent on fulfilling the full 3 month requirements before either post.

if you JUST took the bonus 5k miles, they will post in the next billing cycle.

in either case, highly unlikely you will be able to stay under the 37 day shot clock to cancel and get AF refunded if that is your goal.
FTR 787 is offline  
Old May 9, 2014, 12:58 am
  #5481  
 
Join Date: Feb 2012
Posts: 396
Originally Posted by FTRox87
if you took the 5k miles WITH the $100 SC, both are dependent on fulfilling the full 3 month requirements before either post.

if you JUST took the bonus 5k miles, they will post in the next billing cycle.
False.
mrmandel is offline  
Old May 9, 2014, 1:26 am
  #5482  
Suspended
 
Join Date: Dec 2013
Posts: 632
Originally Posted by Preacher7
None of our family's 7 exec cards work at wal mart. Anyone else have this problem?
Mine worked fine a few days ago. Maybe they were just having problems with their system.
flyertalker9867674 is offline  
Old May 9, 2014, 1:29 am
  #5483  
Suspended
 
Join Date: Dec 2013
Posts: 632
Originally Posted by Brugge
LOL ! It was actually 16, but that was before the 3 AMEX apps I did last week: SPG, PRG, and Everyday Preferred. I did them with the 3 browser method, and while I didn't get the one inquiry I was hoping for, I did just get 2 inquiries for the 3 approved cards.

So now I am at 18 with Experian, and waiting for the 6 inquiries from last November to fall off the 6 month Exp record.

Which will put me back at 12 Exp HPs for 6 months, which I have been getting approvals with for the last year and a half. Even from Barclays and US Bank. I'm a Professional, kids, don't try this at home.

More seriously, my CR varies from 785 to 815 (real FICO, not Credit Sesame FAKO rating), my credit utilization is always below 1 %, because I pay off any balances over $1K right away, and almost never let a statement close with any balance on it over, say, $100. My credit history with Citi is 18 years, and with AMEX 15 years. And I park a sizeable amount of $ in Savings Accounts with Chase, Citi and B of A, just to reassure them that my huge number of ccs is not a danger for them.

Without all of that, I couldn't get away with this huge number of HPs. Still, I'm at the point where I have to cool it for a couple more weeks until November's HPs are off the 6 month record.
Damn, how do you keep your score so high with so many hits? Just doing the Citi's and some other apps has dented my score down from the 800 level to almost 750 now. I'm actually considering holding off on card #4 just to let it get back up. I mean, I probably won't, but the thought is still crossing my mind.
flyertalker9867674 is offline  
Old May 9, 2014, 1:38 am
  #5484  
 
Join Date: Jun 2006
Location: Manchester,UK and NYC
Programs: One Pass, BAEC, AA
Posts: 708
Datapoints:

Previous Exec card applied and approved March 20, 2014

Statement close date = April 4, 2014
$450 AF posted and $200 credit posted - $10K spend requirement NOT yet met. Spend miles reported to AA 2 days after statement.

Applied for new Exec on May 5, 2014 - approved, initially with $8K - moved all credit limit over $5000 minimum from previous Exec (Mar 20) to new Exec.

Next Statement close date for Mar 20 card = May 6, 2014
$10K spend requirement met - only unpaid balance on statement is $450.00

May 7: see PDF statement online showing 100,000 bonus and $450.00 due.

May 8: see 106,482 miles on AA account online.

May 8: call to cancel Mar 20 Exec card - no retention offer. I did not even ask if $450 AF will be refunded (this is Day 35 from when AF posted on April 4 statement).

May 9: Balance on Mar 20 Exec card is now $0.00, with REFUND MEMBERSHIP FEE -$450.00 listed in transactions. Note the date shown is 04/04/2014 - the date the AF first posted.


Received new card yesterday. First in morning a UPS delivery with my acceptance letter. Then 2 hours later, a FEDEX delivery with the new card - what a waste of money !!

Note statement closing date is only May 16, with due date May 14 - will try to change this.
forextrader is offline  
Old May 9, 2014, 1:46 am
  #5485  
 
Join Date: Aug 2005
Location: STL
Programs: Demoted to AA Gold
Posts: 13
Define "3 months"

Regarding the $10k required spend to get the 100k mile bonus, does anybody know when exactly the 3 months starts and ends? i.e. what is considered the day the timer starts, and then do you add 90 days, use calendar months, rely on billing periods, etc?

I slightly worried that I may have passed my 3 month mark just shy of $10k.
izzypoobah is offline  
Old May 9, 2014, 6:41 am
  #5486  
 
Join Date: Jun 2013
Location: VA
Programs: AA EXP, A3 Gold, Marriott Silver, Choice Privileges Gold, National Exec
Posts: 192
Originally Posted by izzypoobah
Regarding the $10k required spend to get the 100k mile bonus, does anybody know when exactly the 3 months starts and ends? i.e. what is considered the day the timer starts, and then do you add 90 days, use calendar months, rely on billing periods, etc?

I slightly worried that I may have passed my 3 month mark just shy of $10k.
The timer starts from the day your application was approved. The 3 months is also commonly referred to as 93 days.
Nevafazeme is offline  
Old May 9, 2014, 6:52 am
  #5487  
 
Join Date: Feb 2007
Posts: 647
I applied yesterday and never received an email... hmmm I will call today
kingrat is offline  
Old May 9, 2014, 7:33 am
  #5488  
 
Join Date: Feb 2013
Location: MKE
Posts: 73
Originally Posted by Preacher7
None of our family's 7 exec cards work at wal mart. Anyone else have this problem?
Mine wouldn't work if I swiped it, but worked when I inserted it into the the slot just below the keypad. Not sure what the difference is, but the charges posted normally.
bleech2 is offline  
Old May 9, 2014, 8:16 am
  #5489  
 
Join Date: Feb 2007
Posts: 647
Just got approved for me 3rd card but only 5K limit but I can manage that ok. Now I hope this remains for card #4

Last edited by kingrat; May 9, 2014 at 8:42 am
kingrat is offline  
Old May 9, 2014, 8:52 am
  #5490  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by RamboAroundTheWorld
Damn, how do you keep your score so high with so many hits? Just doing the Citi's and some other apps has dented my score down from the 800 level to almost 750 now. I'm actually considering holding off on card #4 just to let it get back up. I mean, I probably won't, but the thought is still crossing my mind.
Well, it turns out it's not that high at the moment. I just checked my FICO thru my Barclays US Air card website, and it's way down to 765. I guess those 3 AMEX cards I got in the last 2 weeks really pulled it down. But that usually only keeps it down for maybe a month, then it pops back up.

Longest cards open 18 years Citi, 16 years AMEX. Have to love AMEX for this, since they report all of your cards as having been held for as long as your oldest card, even for a card you just got. Pulls your average age of accounts way up. And I've got 4 AMEXs right now.

Average credit utilization way below 1 %, because I pay nearly everything off before the statement closes. Amount reported to CB as owed is maybe $300 a month over all of my cards, and often much less than that.

The strange thing is the more ccs you have, the more credit you have available, thus the lower your credit utilization. So after a drop for the first month or two after an AOR, your score actually goes up higher than before because your utilization drops.
Brugge is offline  


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