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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 31, 2013, 11:53 am
  #1231  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Originally Posted by Superorb
Did you call them to confirm the new card was legit?
You think people are sending fraudulent cards? How would that work - you go to the grocery store and charge your groceries to someone else? Baffling.
josephstern is offline  
Old Jul 31, 2013, 12:04 pm
  #1232  
BCF
 
Join Date: Jul 2012
Location: FL
Programs: AA, US, WN, Marriot, Hilton
Posts: 102
Originally Posted by josephstern
You think people are sending fraudulent cards? How would that work - you go to the grocery store and charge your groceries to someone else? Baffling.
lol, that's just too stupid
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Old Jul 31, 2013, 12:15 pm
  #1233  
 
Join Date: Jan 2012
Posts: 45
Originally Posted by jimbous
There must be something going on with Citi's fraud detection because out of the blue I just received a replacement card for an AA business card opened a few of months ago along with a letter stating that suspicious fraud activity was detected, but there was none as far as I can see.
From my experience with other credit card issuers, Amex, Chase, is that they call you or send a text message to verify if they detect something unusual.
Getting a new card and having the old one cancelled with no warning whatsoever and no suspicious activity is, at the very least, a bit unusual.
All my credit cards with Bank of America and Barclays were replaced in the last few weeks. I think that it has something to do with the credit card fraud ring that they recently uncovered.
ioananv is offline  
Old Jul 31, 2013, 12:15 pm
  #1234  
 
Join Date: Dec 2008
Posts: 138
I know that visa gift cards can be purchased from a store,not a bank, to satisfy the minimum spend/bonus requirement. Are there any other methods that people are using? I'm not sure if The Mint, something I never tried, is still an option. Thanks
wheelsup57 is offline  
Old Jul 31, 2013, 12:26 pm
  #1235  
 
Join Date: Feb 2013
Location: Tampa, FL
Posts: 304
Originally Posted by nwflyboy
Data points:

First-ever Citi card(s):
Nov 2012 - City AA Visa Platinum 50K and City AA Amex 50K (same day)
Jan 2013 - City AA Business Visa 50K
July 13 2013 - City AA Visa Platinum 50K
all the above were instant approvals
July 26 2103 - City AA Visa Platinum 50K - chat window opened, agent asked if 9K CL was OK or if I wanted to move some credit from another card. I said 9K was just fine, thanks. Card status went to pending, then today (July 30 - two business days later) card status went to "Approved". Cha-ching.

250K in 9 months. Not too shabby.

I do think I will give these guys a break for a while...(although I must admit, I'm tempted to hit it again in another 6-8 weeks or so if it's still going then...).

Gotta love these guys right now.

Very nice, I'm jealous. I still need to wait another 45 days until I get after 2 more of these. Hopefully it's still alive.

Originally Posted by chookshook
Any experiences of freezing experian and forcing citi to pull from another bureau? If I decide to freeze it and try but am declined, do I have to wait 8 days or 65 days? My last app was a success 10 days ago, it was also my first citi app.
Yes. I was successful with this in my last aor. Recon/credit line (someone in India or offshore from US) insisted at using Exp, but even after I gave them pin they still couldn't figure it out. I asked if there were other options and they said that Equifax was available in my area. Bingo.

Originally Posted by metoo
When I applied online 7/26/2013, I had unfrozen Transunion and Experian hoping Citi bank would check one of the above. When I received the pending decision, I called Citi Bank and they said cannot retrieve my credit report from Equifax.

Citibank wouldn't budge and insisted I unfreeze Equifax which I finally did. Approved when I called in by moving credit limit from HH Card.

Citibank is not one you can request for another credit bureau pull. I have tried this several times in the past with no luck.
I suppose I got lucky. It doesn't hurt to try. "Due to a current dispute with Experian, I would prefer if you used x-x-x-x."
jonnyd13 is offline  
Old Jul 31, 2013, 12:27 pm
  #1236  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by jmdeng
Oh, no. That would indeed be impressive. Spread out over Barclays, Chase, Amex and Citi
Just curious as its 12 new cards in 9 mts, how many older cards were you holding at the time and did you start closing any cards?
sharka is offline  
Old Jul 31, 2013, 12:46 pm
  #1237  
 
Join Date: Sep 2009
Location: PHL
Programs: Marriott Platinum, AA Gold
Posts: 196
As part of my March App-O-Rama, I applied using the no-landing page application for a card with a $150 statement credit for the first eligible AA purchase made within 12 months of membership, 50k miles after $3k spend in 4 months, & 2 club passes.

I completed the required spend but didn't see the miles in my AA account so I sent a message to Citi and they said that my offer was for 45k miles after $5k spend in 4 months and they couldn't change my offer. It's too late to make the $5k spend so how can I convince them to honor their original offer?
MrRuffles is offline  
Old Jul 31, 2013, 1:00 pm
  #1238  
 
Join Date: Jan 2006
Posts: 130
Originally Posted by sharka
Just curious as its 12 new cards in 9 mts, how many older cards were you holding at the time and did you start closing any cards?
oops, missed a card.
13 new cards in 9 months before this latest single app.

Anyway, 9 months ago I had 9 CCs (3 with Citi). And since then I've only closed 3 cards (none w/Citi).
jmdeng is offline  
Old Jul 31, 2013, 2:06 pm
  #1239  
 
Join Date: Jun 2011
Posts: 44
Applied for Citi AA Biz today but was declined. How should I dispute?

Applied for Citi AA Biz card back in Dec 2012, and close the account July 10th. Applied for Citi Biz again today (7/31) but was denied. Called the supervisor and did not succeed for a reconsideration. Now only one personal Citi AMEX AA card applied one year ago.

What reasons should I use if call for another consideration?

Thanks.
sunnyface2011 is offline  
Old Jul 31, 2013, 2:13 pm
  #1240  
 
Join Date: Aug 2011
Programs: AA, UAL
Posts: 545
Originally Posted by MrRuffles
As part of my March App-O-Rama, I applied using the no-landing page application for a card with a $150 statement credit for the first eligible AA purchase made within 12 months of membership, 50k miles after $3k spend in 4 months, & 2 club passes.

I completed the required spend but didn't see the miles in my AA account so I sent a message to Citi and they said that my offer was for 45k miles after $5k spend in 4 months and they couldn't change my offer. It's too late to make the $5k spend so how can I convince them to honor their original offer?
Couple of things:
- You may have indeed selected 45K miles after $5K spend, as I believe that is the one that had statement credit and club passes. I don't think we had an offer of 50K + credit + passes during that time (or even before).
- With that said, your only option is to try and convince CSR / talk to supervisor and explain the situation. There is a small chance that they will allow it, but at the very least, you would get some miles credited to your account.

Hope that helps!
fromfall98 is offline  
Old Jul 31, 2013, 5:24 pm
  #1241  
 
Join Date: Feb 2013
Programs: WN A-List, AA, UA
Posts: 219
Originally Posted by fromfall98
Couple of things:
- You may have indeed selected 45K miles after $5K spend, as I believe that is the one that had statement credit and club passes. I don't think we had an offer of 50K + credit + passes during that time (or even before).
- With that said, your only option is to try and convince CSR / talk to supervisor and explain the situation. There is a small chance that they will allow it, but at the very least, you would get some miles credited to your account.

Hope that helps!

We did have 50k + $150 credit + 2 AC passes back in February. I actually picked up two of these offers (personal amex and business).

I thought they expired those out in March or April though.
nakataboi is offline  
Old Jul 31, 2013, 5:29 pm
  #1242  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by nakataboi
We did have 50k + $150 credit + 2 AC passes back in February. I actually picked up two of these offers (personal amex and business).

I thought they expired those out in March or April though.
Is there a better offer for the Citi AA Amex than the $750 spend /25K one I am seeing ?

The WIKI seems to only have Visa and MC offers.

Since I shop a lot at Costco an Amex spend is easier for me to meet for me.


Thanks
flyer4512 is offline  
Old Jul 31, 2013, 5:46 pm
  #1243  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by wheelsup57
I know that visa gift cards can be purchased from a store,not a bank, to satisfy the minimum spend/bonus requirement. Are there any other methods that people are using? I'm not sure if The Mint, something I never tried, is still an option.
The Mint is long gone. But the general thing you are talking about is Manufactured Spending, and there's a whole separate forum devoted to that:

http://www.flyertalk.com/forum/manuf...-spending-719/

(Also search Google for "manufactured spending" to get some blogs that introduce the subject; that may be easier than finding absolute beginner's materials in the above forum!)

Last edited by sdsearch; Jul 31, 2013 at 5:57 pm
sdsearch is offline  
Old Jul 31, 2013, 5:51 pm
  #1244  
 
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
Hey guys I just got my 50k card! Though, I sent a SM to Citi customer service just to confirm that I do, indeed, get 50k after 3k spend. I'll respond back.

In the meantime, I'm confused about what exactly is meant by the "Platinum Level" phrase on the Citi card:

Is that the same thing as the "AAdvantage Platinum" elite status that American Airlines offers as part of the AAdvantage program? So, this card gives me the benefits from that program?
doss1 is offline  
Old Jul 31, 2013, 5:57 pm
  #1245  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by doss1
I sent a SM to Citi customer service just to confirm that I do, indeed, get 50k after 3k spend. I'll respond back.
Always a great idea to check the bonus, spend and that the annual fee is waived when you activate any card
flyer4512 is offline  


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