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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 23, 2013, 8:26 am
  #931  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by mmax1
Can anyone confirm that when you have to go through the chat process to get approved, and approval email does not come for a few days following that, the 8 days can still be computed from the date of application?
The email seems to be delayed and IME does not really matter. I was approved on 7/15 after calling and moving credit (chat did not come up as an option), received email 7/18, and approved again this morning after calling in. No questions asked except whether I wanted to move credit around.
KennyBSAT is offline  
Old Jul 23, 2013, 8:29 am
  #932  
 
Join Date: Jul 2013
Location: IND
Posts: 5
So, I hope this isn't a stupid question because I've done some searching and come up empty. Sorry in advance if I'm wrong...

Anyway, I'm helping my parents accumulate miles for a trip to Europe in October. Since we don't have a lot of time, we settled on buying one ticket with points and another with cash. To accomplish this, my dad applied for the Citi AA 50k card and was approved. Same with my mom. When we did her application, we put the same AAdvantage account number as my dad's. Will that be a problem? The idea is to pool the miles in one account.
ThreeOneSeven is offline  
Old Jul 23, 2013, 8:29 am
  #933  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
I have finally been approved. Checked online status this morning. 10k limit.
oneworld82 is offline  
Old Jul 23, 2013, 9:04 am
  #934  
 
Join Date: Jun 2010
Posts: 99
Applied late on the 13th, approved via chat. Received approval email 7/17.
Applied for second card today and approved via chat.
mmax1 is offline  
Old Jul 23, 2013, 9:13 am
  #935  
 
Join Date: Oct 2012
Posts: 138
Originally Posted by Rick471
Me: Applied for 50K Visa link from Wiki on 7/13 - Approved, Applied today again for same card - Approved

Wife: Same as above

200K+ Miles combined coming our way!!
Good for you! I may try to do that as well - have to make sure I can do the spend!

Me:
8-2011 Plat Visa 60k mailed offer (wish I knew about this forum before so I could have enjoyed the 75k offers)
7-16-2013 50k Visa Plat - 1st link in wiki (received physical card 7/22/13-six days for a datapoint)

Aim to repeat this week

Wife:
October 2012 - 50k Visa Plat/50kAmex 2BM
Hope to get two 50k Visa Plats before 8-31-13 expiration (if Citi holds to that)
epaairnow is offline  
Old Jul 23, 2013, 9:16 am
  #936  
 
Join Date: Oct 2008
Location: IND
Programs: DL, AA
Posts: 144
Originally Posted by ThreeOneSeven
So, I hope this isn't a stupid question because I've done some searching and come up empty. Sorry in advance if I'm wrong...

Anyway, I'm helping my parents accumulate miles for a trip to Europe in October. Since we don't have a lot of time, we settled on buying one ticket with points and another with cash. To accomplish this, my dad applied for the Citi AA 50k card and was approved. Same with my mom. When we did her application, we put the same AAdvantage account number as my dad's. Will that be a problem? The idea is to pool the miles in one account.
I seriously doubt this will work, they are not stupid. You should open an AA account for your Mom and have her call Citi and say she got confused with her number or whatever and ask them to change it.
carofly is offline  
Old Jul 23, 2013, 9:21 am
  #937  
 
Join Date: Oct 2012
Posts: 138
Originally Posted by creedcb
Hello FT! First time I’ve had enough courage to post. I love all the info! Okay, I have a possible problem, but maybe I’m overreacting. Here’s the situation…

6/21 Personal Platinum Visa #1 50K (wiki link) approved
7/16 Personal Platinum Visa #2 50K (wiki link) approved

Received #2 yesterday and activated. The message I received after activation was that my previous account has now been closed and replaced with the most recent account. The message assured me that my previous 6 months statements would still be available (thanks a lot). Since I have not yet met the min spend on #1, in a panic, I logged onto my Visa #1 account to see if there were any notifications about my account being closed and I couldn’t find any such notification. I then made a small purchase on #1 to see if it would go through and it did. I proceeded to link #2 to my online account so now both #1 and #2 show on my online account and my total credit line was updated to include the sum of #1 and #2.

Did I do something wrong? Was #1 actually closed? How can I find out? I’m nervous about calling/sm citi as I’m not sure what will happen if they see 2 platinums on the same account.

If #1 was closed, I assume the bonus is no longer in play?

Any suggestions?
That makes me nervous since I am about to get my 2nd Visa Plat from current link. First I have heard of this - been following this thread since October. Welcome to FlyterTalk by the way...from a newbie to a newbie. It seems that a cancelled card would show differently in your online profile-I remember I could tell the difference between a closed card and active card....but I can't see my closed card (I made my 2011 Visa Plat a Bronze in 2012 to avoid fee)....but I just logged on and can't see that old closed card now. Anyway I would think that if your online profile doesn't indicate closed and you were able to charge something...you are good....but that message you received is very curious...and hopefully others will weigh in asap. I just wanted to bump this post to keep it going.
Thanks - and please report if you find out something.
John in NC
epaairnow is offline  
Old Jul 23, 2013, 9:41 am
  #938  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by carofly
I seriously doubt this will work, they are not stupid. You should open an AA account for your Mom and have her call Citi and say she got confused with her number or whatever and ask them to change it.
I'm not convinced on the whole Citi-not-stupid aspect, but +1.

Call Citi before any miles post, straighten out the accounts, book 2 (or 4) one-ways.
KennyBSAT is offline  
Old Jul 23, 2013, 9:42 am
  #939  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Are we sure miles for the second card will post?
oneworld82 is offline  
Old Jul 23, 2013, 10:09 am
  #940  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by oneworld82
Are we sure miles for the second card will post?
We're never sure of anything. But yes, they should.

The 'your old card/account is closed' message that you get during the online activation is a canned message shown because the system thinks you are replacing an expired card. I have seen that message every time I have activated a card online, even authorized user cards on recently opened accounts. If that message scares anyone, you can activate over the phone.
KennyBSAT is offline  
Old Jul 23, 2013, 10:13 am
  #941  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
A slightly scary Data Point (but w/happy ending, at least I'm told).

I pasted the latest 50K link into a Chrome incognito session. Filled out the app and got to the approval screen (instant approval, no chat or anything). Upon clicking on "continue" to the next screen, I was greeted with these heart-stopping words in red: "A system error has caused a delay in processing your application. Please try again later."

Hardly the ideal outcome, and not clear why it happened, but I wasn't too worried since I had taken a screenshot of the approval screen. I called up Citi and after being transferred a few times, an agent took my information and confirmed the approval. Said to expect card soon. She also confirmed the sign up bonus. All good.

The bottom line: Fear not if you get an error message AFTER approval.

A few possible reasons for the error:
1. Something screwy happened on Citi's side.
2. I did something wrong. Maybe I needed to clear my cookies first, but I thought Incognito session takes care of that.
3. I did something wrong. After approval, I took what felt like 3-4 minutes to take screenshot and celebrate the success, before clicking "continue". Maybe it was too long.

Last edited by italdesign; Jul 23, 2013 at 10:22 am
italdesign is offline  
Old Jul 23, 2013, 10:35 am
  #942  
 
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
some follow up data,
recent aa aps
4/30 aa visa platmium instant approval
7/15 aa visa platnium from wiki instant approval
7/23 aa visa paltnium from wiki, got to step 5 chat poped up, chatted for 5-6 minutes, chat said was aove his level of credit to approve and they were swamped and could not get superviser at moment and gave me 800 number to call later today. called about an hour later and the recording said congrats you were approved.
now to wait 65 days and hope this is still going. I have now noted September 26 on my to do list
particlemn is offline  
Old Jul 23, 2013, 10:50 am
  #943  
 
Join Date: Oct 2012
Posts: 138
Originally Posted by KennyBSAT
We're never sure of anything. But yes, they should.

The 'your old card/account is closed' message that you get during the online activation is a canned message shown because the system thinks you are replacing an expired card. I have seen that message every time I have activated a card online, even authorized user cards on recently opened accounts. If that message scares anyone, you can activate over the phone.
Good to hear - I have always called in versus doing online.

Onward to the next Visa Plat this week!
John in NC
epaairnow is offline  
Old Jul 23, 2013, 1:53 pm
  #944  
FlyerTalk Evangelist
 
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
I was just approved for my second AA Platinum Visa after a chat. They only asked if I wanted to transfer some credit from another card to raise the limit above $2000. So now I have a Gold Visa, 2 Plat Visas, an Amex and a MC, and if all goes well will have garnered 190,000 AA miles this year from bonuses. I think I'll fly in F to Asia next time.
PaulMSN is offline  
Old Jul 23, 2013, 2:01 pm
  #945  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by gloreglabert
Originally Posted by sdsearch
Close the Citi cards with the smallest credit limit, regardless of whether they're older or newer, or AA or HH. Reason: The credit limit from closed cards is not available at Citi to new card apps for 3 to 6 months after the previous card closure!
Source? I know this has been said a couple of times on the forums, but I've seen no hard evidence that this is actually the case.
Source for anything here? Previous cumulative experience!

(Though, actually, I've been at times told something similar by both Chase and Citi customer service people on the phone, about how long it can take CL to become "available again" after cancelling.)

But what is the source for the 12 to 18 to 26 month rule ("first-time" timing)? Nothing but our cumulative experience here. (Citi refuses to publish such info.)

And what is the source for the 8 day rule ("new accounts" timing)? Nothing but our cumulative experience here. (Citi refuses to publish such info.)

And what is the source for the 65 day rule (no more than 2 card apps)? Citi publishes a misleading "60 day" rule, if and only if you "violate" it, but only our cumultaive experience here shows that they don't know how to count days. (Citi refuses to acknowledge that it's somewhat more than 60 but less than 65.)

So I'm nut sure what sort fo "source" I can give you, other than to tell you to read this whole thread from the beginning to the end! That's easy to do if you've been reading it daily since it started (at most a few pages at a time), but that's not so easy to do if you're only going to start today. (But the information in this thread is not indexed, and so it's not easy to find cumulative experience without just reading the whole darn thread!)

In this case, this nothing that one single anecdote can prove. Any one person may have their circumstances change in a way that affects the CL they get on new cards much more than whether the CL from previous cards was "free'd up" already or not.

It's also hard, therefore, to know for sure how up to date this assesment is (since it takes a long time to assess cumulative knowledge on something like this).

Last edited by sdsearch; Jul 23, 2013 at 2:07 pm
sdsearch is offline  


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