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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Mar 5, 2014, 3:15 pm
  #4336  
 
Join Date: Oct 2011
Posts: 4,166
Applied for my wife and got instant approval with a $13,500 credit limit for the 50k point personal card. This is card #3 for her, and about 28 months from last approval.
Superorb is offline  
Old Mar 5, 2014, 7:51 pm
  #4337  
 
Join Date: Jul 2009
Location: SEA
Posts: 2,556
The wiki notes "the most current time-restriction rules in applying for all Citi cards" including "only 1 Citi application of any kind per week".

About ten days ago I applied for both a personal card and a business card - on the same day…which I later realized was not a wise move. The personal was auto-approved; the business application resulted in a "we will contact you within 7 days" message.

As day by day went by I wondered if I would be approved for the business card. After about 5-6 days I re-read the wiki - and realized that since I had applied for two Citi cards on the same day, my business application would then not be approved.

Nothing I can do about that now, I thought. Need to be more careful next time. Then to my surprise I received approval for the business card today. The "only 1 Citi application of any kind per week" rule still holds true, but for some reason I lucked out as an exception to that general rule.
muji is offline  
Old Mar 5, 2014, 7:58 pm
  #4338  
 
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Originally Posted by aceofcards
...was approved for the AA personal yesterday. Can I apply for the 100K card or do I need to wait 8 days?
Originally Posted by Superorb
You need to wait. 1 card in 8 days, 2 cards in 65 days.
Always play it safe; be patient. I recently applied for two cards on the same day (having forgotten about the 8-day rule) and was approved for both cards - but that is a rare exception.
muji is offline  
Old Mar 5, 2014, 8:48 pm
  #4339  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
I'm bummed... On the heels of a 100K instant approval, Mr San Diego applied for a 50K biz card and got declined for having other Citi AA cards. Our first denial ever! <sob>
We've hit the City Streets pretty hard-- this was his 4th AA app in 1.5 years. A rookie-sounding CSR said no over ride of the denial was possible because it was due to having the same product. He fumbled around with papers and then rattled off all prior AA cards. "AA won't allow it".

What do ya'll think? Try again with another CSR?
StartinSanDiego is offline  
Old Mar 5, 2014, 11:36 pm
  #4340  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by StartinSanDiego
I'm bummed... On the heels of a 100K instant approval, Mr San Diego applied for a 50K biz card and got declined for having other Citi AA cards. Our first denial ever! <sob>
We've hit the City Streets pretty hard-- this was his 4th AA app in 1.5 years. A rookie-sounding CSR said no over ride of the denial was possible because it was due to having the same product. He fumbled around with papers and then rattled off all prior AA cards. "AA won't allow it".

What do ya'll think? Try again with another CSR?
It's worth a try, but I wouldn't expect too much. We know that the whole "you can never have the same card again" thing isn't true, so that may be worth checking on. No promises, though.

Also, check out the notes under FAQ 1 in the wiki. It's possible that if he had another AA biz card, the master account never got closed.

4 AA cards in 1.5 years is a decent number, but not a game killer. I just got approved for my 6th personal AA card in less than a year, and I'm by no means at the top of the pack. I will be giving AA a break for a little while after this, though.
bobert24 is offline  
Old Mar 6, 2014, 8:06 am
  #4341  
 
Join Date: Oct 2011
Posts: 4,166
With the 100k offer I can see AA devaluing their award chart soon. But hopefully it's after we're able to book international travel for next summer. Now if only AA allowed stopovers on international partner travel.
Superorb is offline  
Old Mar 6, 2014, 10:56 am
  #4342  
 
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
Originally Posted by bobert24
It's worth a try, but I wouldn't expect too much. We know that the whole "you can never have the same card again" thing isn't true, so that may be worth checking on. No promises, though.

Also, check out the notes under FAQ 1 in the wiki. It's possible that if he had another AA biz card, the master account never got closed.

4 AA cards in 1.5 years is a decent number, but not a game killer. I just got approved for my 6th personal AA card in less than a year, and I'm by no means at the top of the pack. I will be giving AA a break for a little while after this, though.
I applied for the 100K personal card (6th personal AA card overall and all are active) when the deal became live and was approved after calling the CSR. On the same day, i applied for the AA MC Biz version (4th card, 3 are closed) over all and was approved as well.
iqbalt80 is offline  
Old Mar 6, 2014, 11:00 am
  #4343  
 
Join Date: May 2011
Posts: 74
Target Offer

My roommate does not have any citi AA cards. He received a targeted offer through the mail for 40k miles for the platinum Visa. Can he get the targeted offer from the Visa offer that came in the mail as well as a public offer for the Mastercard within 8 days? If so, does it matter which he applies for first?
used_wardrobe is offline  
Old Mar 6, 2014, 11:53 am
  #4344  
 
Join Date: Dec 2012
Posts: 308
I applied to the 50k Business mastercard yesterday and was declined. Today I called the recon line and was told that the reason I was declined was because I already have one AAdvantage business card. Yes I do have one, but I got that one more than 6 months ago. Other than that my most recent Citi card application was the 100k executive card which I applied for in Jan. I thought for business is every 90 days. Does anyone know what's happening here? Are they introducing new rule to only allow 1 business card per person?
kevinwangjk is offline  
Old Mar 6, 2014, 12:25 pm
  #4345  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by kevinwangjk
I applied to the 50k Business mastercard yesterday and was declined. Today I called the recon line and was told that the reason I was declined was because I already have one AAdvantage business card. Yes I do have one, but I got that one more than 6 months ago. Other than that my most recent Citi card application was the 100k executive card which I applied for in Jan. I thought for business is every 90 days. Does anyone know what's happening here? Are they introducing new rule to only allow 1 business card per person?
This just happened to Mr San Diego too. Data points show that the Business cards can vary wildly. Maybe as more people chime in, we will be able to discern a pattern.
StartinSanDiego is offline  
Old Mar 6, 2014, 12:25 pm
  #4346  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by used_wardrobe
My roommate does not have any citi AA cards. He received a targeted offer through the mail for 40k miles for the platinum Visa. Can he get the targeted offer from the Visa offer that came in the mail as well as a public offer for the Mastercard within 8 days? If so, does it matter which he applies for first?
He probably can get them both, assuming good credit, etc.

It absolutely does matter what order he applies in. If he applies for the targeted offer first, he will be denied for the public offer.

He needs to apply for the public offer first. Then he needs to wait at least 8 days before applying for the targeted offer.
Brugge is offline  
Old Mar 6, 2014, 12:27 pm
  #4347  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by used_wardrobe
My roommate does not have any citi AA cards. He received a targeted offer through the mail for 40k miles for the platinum Visa. Can he get the targeted offer from the Visa offer that came in the mail as well as a public offer for the Mastercard within 8 days? If so, does it matter which he applies for first?
There are several 50K links in the Wiki. Unless the spend requirements make the target 40K offer a more desirable offer for him, he might prefer to get more points.
StartinSanDiego is offline  
Old Mar 6, 2014, 12:40 pm
  #4348  
 
Join Date: Dec 2013
Location: BOS
Programs: AA Gold, IHG Plat AMB, Hilton Gold, SPG
Posts: 156
Originally Posted by StartinSanDiego
There are several 50K links in the Wiki. Unless the spend requirements make the target 40K offer a more desirable offer for him, he might prefer to get more points.
I am not entirely sure, but from my understanding, while we cannot churn the personal card within a period less than 12 months, targeted offer can be approved. I guess OP was suggesting his roommate to apply for 2 Citi personal. And therefore his roommate should therefore follow the rules and first apply thru public offer --> wait 8 days --> apply thru targeted offer.

Pete
sincera4565 is offline  
Old Mar 6, 2014, 12:41 pm
  #4349  
 
Join Date: Dec 2009
Posts: 18
I just missed the window for the $3k spend because of a return by $40. My fault for not clearing it up within the first month like I usually do with all my cards.

Have called a few times and the Reps are super nice and want to get me the miles, but they have to get approval through the marketing department and always come back on the phone saying they won't 'extend the offer'.

Has anyone delt with this before? Need some advice. Can't seem to talk to the marketing dept. directly.
KidA001 is offline  
Old Mar 6, 2014, 12:41 pm
  #4350  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by StartinSanDiego
There are several 50K links in the Wiki. Unless the spend requirements make the target 40K offer a more desirable offer for him, he might prefer to get more points.
I'm pretty sure that all of the links in the wiki are limited to one time in @18 months. So better to get the 50K cc from the wiki, and then the 40K from the targeted offer.

Unless you meant the 100K miles, $10k spend card. In which case the proper order to apply is 1) link from wiki 2) targeted offer 3) 100K offer.

Of course, waiting 65 days after those first 2 apps you risk that the 100K offer goes away. In which case the proper order is 1) wiki 50K 2) 100K, and just forget about the targeted offer.

Unless the targeted offer is good for more than 65 days, in which case do the targeted offer after the 1) 50K wiki and 2) 100K offer.

Who's on first?
Brugge is offline  


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