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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Nov 25, 2013, 2:36 pm
  #3496  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by maurizio8a
Hi,

I am new at this credit card mileage, and I would like to know if somebody can clarify something for me. Three years ago,

I opened a Citi Advantage MASTERCARD for the mileage they offered. I met the requirements and I earned they offered mileage. Two months ago, I closed the account because I was not using it enough to justify the annual fee they charged.

A week ago I received an invitation to apply to the same card (City Advantage MASTERCARD) and receive 50, 000 miles after spending $3,000. The application says the following: “This offer is only valid for new applicants for Citi Advantage accounts, excludes prior Citi Advantage credit card members”. It does not specify Visa or Mastercard.

Mi question is: Am I going to receive the bonus miles or are they going to deny me these promotion miles for closing the account.

I called the number in the application, but they told me they did not know if they will give me the bonus miles. The promotion ends on January 31, 2014, so I will appreciate if you can give me an answer before then.

Also my son has the VISA Citi Advantage, and I would like to know if he would get the bonus miles on the promotion if he applies for the MASTERCARD Citi Advantage.
There is a box at the top of this page, called a Wiki, that answers these questions. If you are thinking of applying for another AA credit card I recommend you read it carefully.

The short answer is, since your last application for a Citi AA card is 3 years ago, assuming your credit is good, you will almost certainly be given a new AA card. And if they do approve you for a card, and you meet the minimum spend in time, you will almost certainly receive the 50K miles.

As for your son, it depends on how long it has been since he applied for the card he has now. If that was less than 12 months ago, he will not be approved for another card at this time. To have a good chance of approval, he should wait at least 18 months since his previous application. If he waits 2 years from the last application, he has an excellent chance of being approved. It doesn't matter at all whether he applies for a Visa or a MC.
Brugge is offline  
Old Nov 26, 2013, 3:56 am
  #3497  
 
Join Date: Jan 2012
Location: Currently Okinawa, Japan
Posts: 19
I apologize for being dense. I am unable to understand the Wiki above. My question is I have the Citi AAdvantage Platinum Visa. I received the card and bonus in April of 2013. Does this mean that I cannot receive any AA card from Citi for another year?
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Old Nov 26, 2013, 4:21 am
  #3498  
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Originally Posted by GRIZMANfromJAPAN
I apologize for being dense. I am unable to understand the Wiki above. My question is I have the Citi AAdvantage Platinum Visa. I received the card and bonus in April of 2013. Does this mean that I cannot receive any AA card from Citi for another year?
Mixed type Example:
Day 1 50K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 15K ThankYou Preferred
Day 161 or later 50K Business #2
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Old Nov 26, 2013, 6:32 am
  #3499  
 
Join Date: Nov 2009
Location: SE coast USA
Programs: US, AA, AM, BA, HH, SPG, PC, Carlson, Marriott, Choice
Posts: 306
Originally Posted by GRIZMANfromJAPAN
I apologize for being dense. I am unable to understand the Wiki above. My question is I have the Citi AAdvantage Platinum Visa. I received the card and bonus in April of 2013. Does this mean that I cannot receive any AA card from Citi for another year?
Essentially, after August 25 of this year you are limited to only one personal AA branded card of any variety whether it be a Visa, Mastercard, or Amex every 12,18, or 24 months. Business cards do not count. Some folks have been able to get another personal AA card after just 12 months but YMMV. I think I remember reading an earlier post that someone who received a targeted offer was able to acquire another AA card without a full 12 month wait.

Last edited by aglasgow; Nov 26, 2013 at 6:34 am Reason: correction
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Old Nov 26, 2013, 10:31 am
  #3500  
 
Join Date: Nov 2013
Programs: aa
Posts: 2
Originally Posted by Brugge
There is a box at the top of this page, called a Wiki, that answers these questions. If you are thinking of applying for another AA credit card I recommend you read it carefully.

The short answer is, since your last application for a Citi AA card is 3 years ago, assuming your credit is good, you will almost certainly be given a new AA card. And if they do approve you for a card, and you meet the minimum spend in time, you will almost certainly receive the 50K miles.

As for your son, it depends on how long it has been since he applied for the card he has now. If that was less than 12 months ago, he will not be approved for another card at this time. To have a good chance of approval, he should wait at least 18 months since his previous application. If he waits 2 years from the last application, he has an excellent chance of being approved. It doesn't matter at all whether he applies for a Visa or a MC.
is not about when I close the account, is about how long ago I open the account?
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Old Nov 26, 2013, 10:41 am
  #3501  
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Originally Posted by maurizio8a
is not about when I close the account, is about how long ago I open the account?
Yes, but this is specific to Citi credit cards - so do not extrapolate to any other issuer (especially not Chase)
MDtR-Chicago is offline  
Old Nov 26, 2013, 10:49 am
  #3502  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by maurizio8a
is not about when I close the account, is about how long ago I open the account?
Yes, that is correct.

You did not even have to close the old account. Many of us have gotten new AA cards, while having several AA cards still open.

The date Citi goes by is the day your old account was approved. Not if your old card is still open, or when you cancelled it.
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Old Nov 26, 2013, 11:25 am
  #3503  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by MDtR-Chicago
Yes, but this is specific to Citi credit cards - so do not extrapolate to any other issuer (especially not Chase)
Excellent point. I've heard Chase is somewhere between 2 or 3 years from cancellation, or sometimes never. With AMEX it is 12 months from the day you cancelled the old card. Plus sometimes 90 days without a similar card.

I wonder who thought up this crazy policy for Citi? My pulse always starts to race when the Citi CSR says "I notice you already have 3 of these cards". Then I calm down when they say "can we move some of the credit line from one of them to this new application so I can get it approved"?
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Old Nov 27, 2013, 3:40 am
  #3504  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Instant rejection for the business card, never had that before.. anyone successfully recon this?

2 personal (aa/hh) cards with Citi 11/6 months old.

2 hard pulls past 6 months
10+ hard pulls past 12 months
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Old Nov 27, 2013, 5:44 am
  #3505  
 
Join Date: Jul 2013
Posts: 48
Originally Posted by Brugge
Excellent point. I've heard Chase is somewhere between 2 or 3 years from cancellation, or sometimes never. With AMEX it is 12 months from the day you cancelled the old card. Plus sometimes 90 days without a similar card.

I wonder who thought up this crazy policy for Citi? My pulse always starts to race when the Citi CSR says "I notice you already have 3 of these cards". Then I calm down when they say "can we move some of the credit line from one of them to this new application so I can get it approved"?
This is interesting as a few years back I had gotten denied for a new card specifically because I had too much credit open with Ciit (not how many cards but HOW MUCH credit).

Just wanted to throw that out there as I have a large credit limit on a few cards (trying now to determine about applying for a new one for the 50K) so deciding on closing a few.
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Old Nov 27, 2013, 5:45 am
  #3506  
 
Join Date: Jul 2013
Posts: 48
Originally Posted by Brugge
Excellent point. I've heard Chase is somewhere between 2 or 3 years from cancellation, or sometimes never. With AMEX it is 12 months from the day you cancelled the old card. Plus sometimes 90 days without a similar card.

I wonder who thought up this crazy policy for Citi? My pulse always starts to race when the Citi CSR says "I notice you already have 3 of these cards". Then I calm down when they say "can we move some of the credit line from one of them to this new application so I can get it approved"?
Do you find it is better to call then to apply on line - if they ask stuff like this? or did they call after you applied online.
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Old Nov 27, 2013, 5:48 am
  #3507  
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Originally Posted by Bgsnmky
This is interesting as a few years back I had gotten denied for a new card specifically because I had too much credit open with Ciit (not how many cards but HOW MUCH credit).

Just wanted to throw that out there as I have a large credit limit on a few cards (trying now to determine about applying for a new one for the 50K) so deciding on closing a few.
Have you ever asked them on recon if you can move some of the CL from the other cards to the new one? That way they don't have to extend you new credit.
healthnut is offline  
Old Nov 27, 2013, 5:51 am
  #3508  
 
Join Date: Jul 2013
Posts: 48
Originally Posted by healthnut
Have you ever asked them on recon if you can move some of the CL from the other cards to the new one? That way they don't have to extend you new credit.
I don't think I did when this last happened (of course I wasn't on this forum either)

So if you apply online and then get denied, I am guessing we can call that number on the wiki and discuss with them right.
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Old Nov 27, 2013, 5:56 am
  #3509  
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Posts: 1,407
Originally Posted by Bgsnmky
I don't think I did when this last happened (of course I wasn't on this forum either)

So if you apply online and then get denied, I am guessing we can call that number on the wiki and discuss with them right.
Yes... I tend to usually call even when it's not an instant approval to see if they have any questions. For example, my last AOR they had questions on my address because I had moved, so I had to verify that. At that point if they would have denied me, I would have tried to find a way around their reason. One that is absolutely hard to get around is "amount of inquiries", but I haven't had this happen yet! *fingers crossed*
healthnut is offline  
Old Nov 27, 2013, 8:04 am
  #3510  
 
Join Date: Nov 2012
Posts: 595
Hey guys I just did an AOR of about 6 cards on Monday and was approved for all but Citi personal MC. I had the Visa and Amex versions of this card back during the golden age when they were still allowing two card apps at once. My question is should I apply for the business mc version today because it's only been 48hrs or should I wait 90+ days? Will they see the other 5 credit pulls or am I still within the window before Mondays inquiry's post?
mrstraveler is offline  


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