Nov 5, 2013, 3:37 pm
Last edit by: beltway
Q. Which co-branded Citi cards require their own separate username/account?
A. The following:
A. Yes. If you have a Citi checking or savings account, you can link all of the various Citi cards to it, thus combining all cards under one master login.
Q. How do I add a credit card to my current Citi account? (non-banking customers)
A. The following:
Bloomingdale's Credit Card
CITGO Credit Card
ExxonMobil MasterCard®
Macy's Credit Card
Phillips 66®-Conoco®-76TM MasterCard®
Phillips 66®-Conoco®-76TM Platinum MasterCard®
Sears Card
Shell MasterCard® from Citi Cards®
Sunoco® MasterCard
The Home Depot
Q. That's wildly inconvenient. Isn't there way to combine all of my cards under one login?CITGO Credit Card
ExxonMobil MasterCard®
Macy's Credit Card
Phillips 66®-Conoco®-76TM MasterCard®
Phillips 66®-Conoco®-76TM Platinum MasterCard®
Sears Card
Shell MasterCard® from Citi Cards®
Sunoco® MasterCard
The Home Depot
A. Yes. If you have a Citi checking or savings account, you can link all of the various Citi cards to it, thus combining all cards under one master login.
Q. How do I add a credit card to my current Citi account? (non-banking customers)
- Activate a new card by phone or online (if online, do not create a new online account)
- Log in to your main Citi personal account online
- Click "Profile & Settings"
- Click "Link/Unlink a Credit Card"
- Under "Link Account: Enter Information" select "Credit Card" from the drop-down under "Account Type:"
- Enter the "Credit Card Account Number" and click "Next", then follow any remaining prompts.
Managing multiple Citi cards with fewest online accounts [Consolidated].
Apr 8, 2013, 9:32 pm
#47
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
3 Citi log ins here too
I have Universal Card, Hilton Reserve and Prestige, none of which can share a common user ID. From reading a past post, and perhaps I am reading it wrong, but IF I did have a Citi checking acct, I might have been able to link all with one consolidated log in.
Oh well. Pain: Yes.
Oh well. Pain: Yes.
Apr 9, 2013, 1:05 pm
#48
Join Date: Mar 2013
Programs: HHonors Gold, Thank You Citi Rewards
Posts: 51
I'm able to link my Citi CashReturns cards with my Thankyou Credit Cards. My Citi Hilton Card has it's on page still though... It's a real hassle to check balances and pay bills but I guess it is what it is!
Apr 29, 2013, 2:43 pm
#49
Join Date: Nov 2007
Location: Arlington, VA
Programs: Any program with a credit card, or good prices.
Posts: 437
I thought my account was hacked, turned out to be this.
Agent said:
Hilton has to be by itself
AA and Thankyou an be another account
But AA business needs to be a third account
But I swear I had everything except the AA business card linked and maybe it all fell apart when I did the business card...
Agent said:
Hilton has to be by itself
AA and Thankyou an be another account
But AA business needs to be a third account
But I swear I had everything except the AA business card linked and maybe it all fell apart when I did the business card...
Apr 29, 2013, 7:01 pm
#50
Join Date: Oct 2010
Location: LAS
Programs: Southwest, United, Marriott
Posts: 160
I have three cards on one account (Forward, Diamond Preferred, Simplicity) and the Hilton on the 2nd.
Pretty lame that you can't link them all, but I have 7 Chase cards ALL on one account....
Pretty lame that you can't link them all, but I have 7 Chase cards ALL on one account....
Nov 8, 2013, 4:49 pm
#51
Join Date: Aug 2011
Posts: 361
What happens if you then close your bank account?
Nov 8, 2013, 7:33 pm
#52
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
You lose access to that user id and log in as it is based on the banking product, not the card products. So you lose access to your cards, too unless you re-register them and then you would be just like others who dont have the bank account.
Jan 11, 2014, 8:22 pm
#53
Join Date: Jun 2013
Location: NYC
Programs: AA EXP, Delta PM, HH Gold, Hyatt Diamond, Etihad Gold, Amtrak Select
Posts: 131
Didn't know this wasn't possible for my Citi accounts. Stupidly wasted 30+ minutes with CSR (note to self: always search FT first!)...
BUT, the CSR manager I spoke with said this might change in the near future! Not sure how much he knows about this or if this is even true, but hopefully it is... It's annoying as #%^$ to have two (or three) accounts.
BUT, the CSR manager I spoke with said this might change in the near future! Not sure how much he knows about this or if this is even true, but hopefully it is... It's annoying as #%^$ to have two (or three) accounts.
Jan 11, 2014, 8:58 pm
#54
Join Date: Dec 2011
Location: In the heart of the Evil Empire
Programs: AA LT Gold, Starwood Gold, Hertz Gold, HHonors Gold, IHG Plat., BFD
Posts: 113
Didn't know this wasn't possible for my Citi accounts. Stupidly wasted 30+ minutes with CSR (note to self: always search FT first!)...
BUT, the CSR manager I spoke with said this might change in the near future! Not sure how much he knows about this or if this is even true, but hopefully it is... It's annoying as #%^$ to have two (or three) accounts.
BUT, the CSR manager I spoke with said this might change in the near future! Not sure how much he knows about this or if this is even true, but hopefully it is... It's annoying as #%^$ to have two (or three) accounts.
Jan 22, 2015, 6:24 pm
#55
Join Date: Aug 2014
Location: Sacramento, CA
Posts: 97
Linking a CitiBusiness AAdvantage card to primary Citi account
I have a user/pass for a Citi account I've had for a long time and recently acquired two additional Citi AAdvantage cards: an Platinum Select, and a CitiBusiness Platinum Select.
Had no problem linking the Platinum Select but the CitiBusiness Platinum Select won't link up; is it because it's a business card and requires a separate Citi login? I don't get any error message, it just takes me back to step 1 every time I enter the card number and hit the Next button.
Anyone else experience this? I'm open to contacting Citi (obviously!) but always prefer FlyerTalk's wisdom first.
Had no problem linking the Platinum Select but the CitiBusiness Platinum Select won't link up; is it because it's a business card and requires a separate Citi login? I don't get any error message, it just takes me back to step 1 every time I enter the card number and hit the Next button.
Anyone else experience this? I'm open to contacting Citi (obviously!) but always prefer FlyerTalk's wisdom first.
Jan 23, 2015, 5:21 am
#56
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
I have a user/pass for a Citi account I've had for a long time and recently acquired two additional Citi AAdvantage cards: an Platinum Select, and a CitiBusiness Platinum Select.
Had no problem linking the Platinum Select but the CitiBusiness Platinum Select won't link up; is it because it's a business card and requires a separate Citi login? I don't get any error message, it just takes me back to step 1 every time I enter the card number and hit the Next button.
Anyone else experience this? I'm open to contacting Citi (obviously!) but always prefer FlyerTalk's wisdom first.
Had no problem linking the Platinum Select but the CitiBusiness Platinum Select won't link up; is it because it's a business card and requires a separate Citi login? I don't get any error message, it just takes me back to step 1 every time I enter the card number and hit the Next button.
Anyone else experience this? I'm open to contacting Citi (obviously!) but always prefer FlyerTalk's wisdom first.
Jan 23, 2015, 8:24 am
#58
Join Date: Aug 2014
Location: Sacramento, CA
Posts: 97
Thanks. I also have a Hilton card with Citi that had the same thing happen; I had to create a separate login--a pain, but manageable with LastPass--I'll give them a call and see what can be done to combine accounts. It just makes things a lot easier to have it all in one place when I'm updating YNAB (the best budgeting tool ever built!).
Last edited by sac86738; Jan 23, 2015 at 1:46 pm Reason: Remove referral link
Jan 29, 2015, 2:42 am
#60
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955