Choice Points in Brazil

Old Aug 7, 18, 2:17 pm
  #1  
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Join Date: Oct 2010
Location: ATL
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Choice Points in Brazil

"Dear Minos,
I appreciate that you contacted Choice Hotels regarding your Choice Privileges account and I am happy to assist you. I am happy to inform you that you can earn points in Brazil and same policy applies, 10 points for every dollar spend.
Thank you for your loyalty and membership with Choice Privileges.
Razel,
Email Resolution Desk"

Is this a new development or an ill-informed CSR?
I thought South America was a no-go for earning Choice points....
Minos
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Old Aug 8, 18, 10:11 am
  #2  
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 187
Originally Posted by Minos View Post
"Dear Minos,
I appreciate that you contacted Choice Hotels regarding your Choice Privileges account and I am happy to assist you. I am happy to inform you that you can earn points in Brazil and same policy applies, 10 points for every dollar spend.
Thank you for your loyalty and membership with Choice Privileges.
Razel,
Email Resolution Desk"

Is this a new development or an ill-informed CSR?
I thought South America was a no-go for earning Choice points....
Minos
Dear Minos,

First, let me thank you for taking the time out of your busy day to reach out to Choice Hotels through FlyerTalk and for your Choice Privileges membership. Both are greatly appreciated.

I do apologize for the misinformation you received. You are correct, the Choice Privileges program does not currently extend to earning points at the Choice Hotels located in Brazil. You may redeem points for reward nights at hotels in Brazil, but you do not currently earn travel rewards when staying. I sincerely apologize for any inconvenience this may cause.

We are always looking for ways to expand the program and I hope we will be able to include the hotels in South America in the future. Currently you may earn points at location in the U.S., Canada, Europe (excluding Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Central America, the Caribbean (excluding Guyana and Ecuador), and Asia-Pac (including Australia, New Zealand, Singapore, Papua New Guinea and Fiji).

Thank you again for reaching out to us through FlyerTalk. I appreciate your loyalty to Choice Hotels and your membership with Choice Privileges.

Kind regards,

Kevin C.
Specialist II, Executive Guest Services
Choice Hotels International
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Old Sep 19, 18, 3:38 am
  #3  
 
Join Date: Sep 2018
Posts: 1
Thank you for this informative post.
Anusha goshal is offline  

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