[EXPIRED] Best Rate Guarantee is offering free room again!
Oct 14, 2012, 7:46 pm
#197
Join Date: Jul 2007
Location: EWR
Programs: AA, Delta, NWA,HHonors, Hyatt BF
Posts: 1,762
Thanks again, RedReeper, for being the foremost light bearer and braving it for the masses 
.
I am completely shocked but pleasantly surprised to have had my claim approved!!! I followed your strategy, although because it was the weekend and SocialMedia is closed, I'm not sure if it made a difference. However both myself and a friend were able to get our BRG claims approved!
And that was a first.
Also in talking to the BRG CSR, I was told they no longer enforce the "must be the exact same Cancelllation terms" rule they used to have. So hopefully this is the start of a move towards business practices that have more integrity.
. I am completely shocked but pleasantly surprised to have had my claim approved!!! I followed your strategy, although because it was the weekend and SocialMedia is closed, I'm not sure if it made a difference. However both myself and a friend were able to get our BRG claims approved!
And that was a first.
Also in talking to the BRG CSR, I was told they no longer enforce the "must be the exact same Cancelllation terms" rule they used to have. So hopefully this is the start of a move towards business practices that have more integrity.
I cancelled the BRG I posted on FB, did another a week afterwards without a hitch.
Glad you guys got your rooms, it does seem they are being less weasely with the BRGs.
Oct 27, 2012, 4:40 pm
#199
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,317
So do I understand this correctly, you are only allowed one free night now every 30 days?
Oct 27, 2012, 7:47 pm
#200
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,097
Oct 28, 2012, 10:25 am
#201
Join Date: Mar 2006
Programs: AA EXP, UA 1K, F9 Elite, Hyatt Diamond, Hilton Diamond, Marriott Gold
Posts: 1,319
Same thing with me, 3rd party site was day before, 12p. Choice was day before, 6p. Score!
Nov 4, 2012, 5:27 pm
#202
Join Date: May 2010
Programs: AA Exec Plat, CO OnePass, UA
Posts: 287
My last BRG was approved under these circumstances:
Booked Rate: $59.00 (Choice Best Available Rate)
Lower rate found: $55 (Refundable w/ free cancellation)
The Choice Hotels website still had a $47 non-refundable rate for this same room type but it WAS NOT offered to me even though it was a lower than my $55.
The BRG I did prior to this one was the same situation where the non-refundable choice rate was lower than my lower rate found. It too was approved.
Booked Rate: $59.00 (Choice Best Available Rate)
Lower rate found: $55 (Refundable w/ free cancellation)
The Choice Hotels website still had a $47 non-refundable rate for this same room type but it WAS NOT offered to me even though it was a lower than my $55.
The BRG I did prior to this one was the same situation where the non-refundable choice rate was lower than my lower rate found. It too was approved.
What do you mean "The Choice Hotels Website still had a $47 non-refundable rate for this same room type but it WAS NOT offered to" you?? Not offered to you where?The reason your BRG was approved is because it was exactly the same room rate type (i.e Best Available Rate/Refundable with Free Cancellation).
Nov 8, 2012, 11:57 am
#203
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,432
I filed my second Choice BRG last night. My first, last summer, was easy. This time, a found a much lower rate on getaroom.com and all details were identical.
Choice denied my claim this morning because getaroom.com had "no inventory left." Sure enough, I went to getaroom after reading the email and there were no rooms at this particular Choice hotel available anymore -- even though there were several room types last night!
Is this just a coincidence -- or can Choice pull the inventory?
Choice denied my claim this morning because getaroom.com had "no inventory left." Sure enough, I went to getaroom after reading the email and there were no rooms at this particular Choice hotel available anymore -- even though there were several room types last night!
Is this just a coincidence -- or can Choice pull the inventory?
Nov 8, 2012, 12:45 pm
#204
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
I filed my second Choice BRG last night. My first, last summer, was easy. This time, a found a much lower rate on getaroom.com and all details were identical.
Choice denied my claim this morning because getaroom.com had "no inventory left." Sure enough, I went to getaroom after reading the email and there were no rooms at this particular Choice hotel available anymore -- even though there were several room types last night!
Is this just a coincidence -- or can Choice pull the inventory?
Choice denied my claim this morning because getaroom.com had "no inventory left." Sure enough, I went to getaroom after reading the email and there were no rooms at this particular Choice hotel available anymore -- even though there were several room types last night!
Is this just a coincidence -- or can Choice pull the inventory?
Nov 8, 2012, 5:27 pm
#205
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,432
Dec 2, 2012, 10:07 am
#208
Join Date: Sep 2012
Posts: 19
Are you allowed to use special rates that are available to the public on third party websites? I know another chain forces you to use the best available rate with no additional discounts (even if available to anyone) in order to qualify.
Dec 2, 2012, 10:19 am
#209
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,097
As long as it doesn't require a special code to enter at check-out, it should be fine.
Dec 2, 2012, 11:42 am
#210
Join Date: Sep 2012
Posts: 19
I submitted a claim for a hotel whose nightly room rate was the same as on the comfort inn website, but the total cost was just over $3 less. I didn't see anywhere on the terms and conditions that it had to be the nightly rate that was cheaper. Is this in fact true?
I am trying to book for the Comfort Inn in Birch Run, MI. It seems almost impossible to find a cheaper rate on a third party site. Has anyone had luck redeeming or finding a better rate on Comfort Inn hotels? Are there any tips for finding a better rate (such as timing, booking sites, rates, etc...)?
I am trying to book for the Comfort Inn in Birch Run, MI. It seems almost impossible to find a cheaper rate on a third party site. Has anyone had luck redeeming or finding a better rate on Comfort Inn hotels? Are there any tips for finding a better rate (such as timing, booking sites, rates, etc...)?
Last edited by xylum; Dec 2, 2012 at 3:14 pm