Choicehotels BPG
Nov 21, 2011 | 6:42 pm
#1
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Choicehotels BPG
**Choice will honor a lower publicly available rate on a non-Choice branded website ("Competing Rate") plus give you a free night.**
What exactly is meant under this "free night"? Is it in the form of points or a certificate? How much points? And if a certificate, what is it good for?
Any restrictions on how often you can submit the claim? (For example IHG has a 30 days for a claim restriction).
What exactly is meant under this "free night"? Is it in the form of points or a certificate? How much points? And if a certificate, what is it good for?
Any restrictions on how often you can submit the claim? (For example IHG has a 30 days for a claim restriction).
Nov 21, 2011 | 10:12 pm
#2
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: Marriott LTP
Posts: 1,927
**Choice will honor a lower publicly available rate on a non-Choice branded website ("Competing Rate") plus give you a free night.**
What exactly is meant under this "free night"? Is it in the form of points or a certificate? How much points? And if a certificate, what is it good for?
Any restrictions on how often you can submit the claim? (For example IHG has a 30 days for a claim restriction).
What exactly is meant under this "free night"? Is it in the form of points or a certificate? How much points? And if a certificate, what is it good for?
Any restrictions on how often you can submit the claim? (For example IHG has a 30 days for a claim restriction).
Nov 22, 2011 | 1:55 am
#3
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Free night?
I found a room for that is cheaper, but the T&Cs only show that you get matched and 10% off
"http://www.choicehotels.com/en/bestrate"
No mention of a free room. Damn I thought I could get a free room + hopefully stay credits. Need 3 more for the year!
I found a room for that is cheaper, but the T&Cs only show that you get matched and 10% off
"http://www.choicehotels.com/en/bestrate"
No mention of a free room. Damn I thought I could get a free room + hopefully stay credits. Need 3 more for the year!
Nov 22, 2011 | 4:28 pm
#4
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,132
Nov 27, 2011 | 6:56 am
#5
Join Date: Jun 2007
Posts: 9
10% off lower rate OR first night free
I have noticed TWO different Best Internet Rate Guarantee offerings at Choice Hotels.
One some occasions, the 10% off the lower competing rate offer appears. On other occasions the guarantee talks of the first night free and remaining nights matched at the lower competing rate.
I have spoken to 'customer services' and they couldn't explain why it was possible to view two entirely different BRG schemes. They advised me to send an email in to [email protected] to point out what I had observed. I attached screenshots as well. I did this over one week ago, but no response as yet.
Anybody had any experience making a claim under either of these BRG schemes? And which one is it that they are honouring?
One some occasions, the 10% off the lower competing rate offer appears. On other occasions the guarantee talks of the first night free and remaining nights matched at the lower competing rate.
I have spoken to 'customer services' and they couldn't explain why it was possible to view two entirely different BRG schemes. They advised me to send an email in to [email protected] to point out what I had observed. I attached screenshots as well. I did this over one week ago, but no response as yet.
Anybody had any experience making a claim under either of these BRG schemes? And which one is it that they are honouring?
Dec 4, 2011 | 8:52 am
#6
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,132
I have spoken to 'customer services' and they couldn't explain why it was possible to view two entirely different BRG schemes. They advised me to send an email in to [email protected] to point out what I had observed. I attached screenshots as well. I did this over one week ago, but no response as yet.
Dec 4, 2011 | 12:39 pm
#8
Join Date: Jun 2007
Posts: 9
Dec 12, 2011 | 6:31 am
#9
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
It's right there on the homepage, just go to the US site.
http://www.choicehotels.com/en/bestr...ntee-freeNight
http://www.choicehotels.com/en/bestr...ntee-freeNight
Dec 12, 2011 | 6:25 pm
#10
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
It's right there on the homepage, just go to the US site.
http://www.choicehotels.com/en/bestr...ntee-freeNight
http://www.choicehotels.com/en/bestr...ntee-freeNight
That page just talks about the 10% off.
Thanks for your link, which does indeed show the free night bit.