There are thieves within the TSA. So, any TSA Screener who "grabs" a personal item OUT OF SOMEONES HANDS could very easily be a thief.

BTW, they are not agents. They are screeners. BIG difference.

The only ones who will have regrets are TSA screeners who violate the rules of engagement at the checkpoint. I am experienced at filing complaints, names and all relevant details included.

I reiterate: I will not tolerate anyone grabbing an item out of my hands, and there are screeners on this board who agreed with me that this behavior is out of line.

What was management's resposne to your complaint?

I love this thread! :p I can be sure to get some of my daily entertainment here.
These few passengers are a joke. :D Cheese to go with the whine? Utterly ludicrous.

Thank you for contributing absolutely nothing to the discussion. We couldn't even call your post a "diet post" because even diet items, like Diet Coke have some small content to them...

Verbally at the checkpoint, the supervisor was non-commital. His concern was to smooth things over. I am still waiting on a response to my written complaint. Oh, and I got another form email from the telltsa address. I can't decide whether it's really useful to send things to telltsa. My time might be better spent writing more hard-copy letters.

Supervisors aren't management. By management I am referring to Managers, Asst. Federal Security Directors and the airport's Federal Security Director. The latter are usually unreachable, but manager are responsible for the staff assigned beneath them.

Word to the wise: If you don't feel that you are receiving a satisfactory response from the supervisor, you can (and probably should) ask to speak with a manager.

Some supervisors are quitre good at handling complaints and aren't afraid to take proper action to correct a problem (if it's warranted). But some supervisors would rather blow off a complaint and simply get the complainant through the checkpoint and onto their flight.

Most commnications with the agency will result in form letter replies, in my experience. That's to be expected for a large agency, but it'sstill worth writing a letter, because it documents the complaint and becomes part of the "big picture" that congress looks at when overseeing the TSA.

I can't argue with that.

Just lilke you could be a rapist, child molester, murderer...etc.

It's not really a valid point though is it?
:rolleyes:

Excuse me? How is it NOT a valid point?

They are NOT supposed to pull items out of our hands. So, anyone of them that does should be viewed as a potential thief.

Stick around.........the fun NEVER stops :D