Do You Know Who I Am at Transportation Security Administration Airport Checkpoints
Jan 15, 2016, 9:18 am
#47
Join Date: Nov 2004
Location: IAH mostly.
Programs: I still call it Onepass every now and then. Platinum.
Posts: 500
Jan 15, 2016, 10:52 am
#48
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
The Übermenschen experience should be the experience for everybody, and they're still pushing people into the Übermenschen lane. But when they shut down the Übermenschen lane at arbitrary times, they're shutting down a line, increasing congestion for you, and if they would do the sticker thing like they do in many airports, that decreases congestion for you because the "Übermenschen" go through quicker.
It's Kettle, and frequent flyers who have their heads on straight know what they mean when they say "Kettle." I said it in a thread in the Delta forum. An "elite" is somebody who flies a lot, typically because he has to. A "Kettle" flies when he feels like it. An "elite" is someone who obsesses over getting Economy Comfort so he can drink alcohol out of a plastic cup on the way to Des Moines. A "Kettle" drinks in a bar in Rio.
Jan 15, 2016, 4:55 pm
#49
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
Podunk Field is small enough they've only got one TSA line, and, save for at the request of GAs trying to get a flight out full and on time, there's generally no line jumping regardless of elite or pre-check status.
On the bright side, it's exceptionally rare to have to wait in line more than 10 minutes, and 5 is more common.
There are a few advantages to Podunk Field despite the limited non-stop services and high ticket prices.
On the bright side, it's exceptionally rare to have to wait in line more than 10 minutes, and 5 is more common.
There are a few advantages to Podunk Field despite the limited non-stop services and high ticket prices.
Jan 16, 2016, 12:50 am
#50
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
You are correct that it will impact how they act toward you in the future, though I suspect not in the direction you desire.
Jan 16, 2016, 8:51 am
#52
Join Date: Dec 2010
Posts: 962
If you're suggesting that people berating frontline staff about things they have no control over will somehow influence actual decision makers, I tend to disagree.
You are correct that it will impact how they act toward you in the future, though I suspect not in the direction you desire.
You are correct that it will impact how they act toward you in the future, though I suspect not in the direction you desire.
They do, eventually, obey court orders.
Don't expect anything good to come out of the informal process; they don't give a damn what people think. Making the job suck more will only lead to more abuse by them as they lash out to make people to respect their authoritah, and will make you look bad.
And even for popular opinion, I can tell you from experience: people will grab onto anything they possibly can to cast you as being rude, not credible, whiny, etc. and therefore deserving of abuse.
Jan 18, 2016, 4:34 pm
#54
Join Date: Nov 2004
Location: IAH mostly.
Programs: I still call it Onepass every now and then. Platinum.
Posts: 500
If you're suggesting that people berating frontline staff about things they have no control over will somehow influence actual decision makers, I tend to disagree.
You are correct that it will impact how they act toward you in the future, though I suspect not in the direction you desire.
You are correct that it will impact how they act toward you in the future, though I suspect not in the direction you desire.
Jan 18, 2016, 4:35 pm
#55
Join Date: Nov 2004
Location: IAH mostly.
Programs: I still call it Onepass every now and then. Platinum.
Posts: 500
Jan 18, 2016, 6:05 pm
#56
Join Date: Apr 2008
Location: RDU
Posts: 5,242
That's too simplistic. I don't like TSA but I know that there are some good people in the organization. I try to be cordial with them. The only time I got snippy was a few years ago when it was very early in the morning and I forgot to take out my freedom baggie.
Jan 18, 2016, 6:16 pm
#57
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
I was polite with them today when they found the water bottle I forgot in my bag. I was also polite with them last week when they didn't find the water bottle I forgot in my bag. 
Feb 14, 2016, 7:30 am
#59
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Feb 14, 2016, 8:18 am
#60
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
No, it's more simple than that. They are people, just like you and me.
And it's also more complex. Outside of the movies, how often do you really think someone yelling at a mail clerk has changed the decisions being made in the C-suite? Conversely, how often do you think that has perhaps resulted in someone's mail being "lost" the next time it is sorted?
And it's also more complex. Outside of the movies, how often do you really think someone yelling at a mail clerk has changed the decisions being made in the C-suite? Conversely, how often do you think that has perhaps resulted in someone's mail being "lost" the next time it is sorted?