Dear DEN TSA Supervisor
Aug 6, 2010 | 3:35 pm
#16
Original Poster
Join Date: Jan 2010
Location: Here, There, Everywhere & Occasionally GRR
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Posts: 672
I honestly don't care one way or another about going through the nude-o-scope. After 12 years in the military, they have all that stuff on me anyways 
I honestly think they pick on the elite line because:
a) they know that we won't complain too much because we need to travel for our jobs
b) that we won't have anything on ourselves which means they won't have to do anything additional that may require more work
I honestly think they pick on the elite line because:
a) they know that we won't complain too much because we need to travel for our jobs
b) that we won't have anything on ourselves which means they won't have to do anything additional that may require more work
Aug 7, 2010 | 12:22 pm
#17
Join Date: Apr 2003
Location: IAD
Programs: *wood Gold
Posts: 1,780
In other words, the usual laziness that is so eloquently demonstrated by the vast majority of TSAers on a daily basis...
Aug 7, 2010 | 10:53 pm
#18
FlyerTalk Evangelist
Join Date: Sep 2007
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As others have said, once you clear the elite TDC, you just keep walking to the right to get to the WTMDs.
IME, even with the slow elite TDC, it is faster to use the slow TDC, and walk to a WTMD.
Aug 8, 2010 | 8:51 am
#19
Join Date: Sep 2004
Location: Colorado
Programs: TSA
Posts: 2,745
well
The priority lines at DEN are not created by TSA. In fact they get a lot of attention from TSA because they tend to be the passengers that b*tch the loudest. Since the elite passengers pay more they are listened to. In a lot of cases the line gets multiple officers checking ID and BP for that one line. You dont see that at regular lines. There are some problems though. The elite line tends to be integrated with the employee and pwd line on two cp's.
Aug 8, 2010 | 8:56 am
#20
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,190
Aug 8, 2010 | 9:22 am
#21
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
The priority lines at DEN are not created by TSA. In fact they get a lot of attention from TSA because they tend to be the passengers that b*tch the loudest. Since the elite passengers pay more they are listened to. In a lot of cases the line gets multiple officers checking ID and BP for that one line. You dont see that at regular lines. There are some problems though. The elite line tends to be integrated with the employee and pwd line on two cp's.
Constantly the lines, even the non-elite line, is extremely long, and never are the ID podiums full staffed. It was a problem a couple of years ago, and it's becoming a problem again.
It's extremely frustrating when that short-staffing is going on, all the while there are screeners standing above, near the credit union and the Post Office just standing around. Sure, they might be BDOs or SPOT, whatever....the point being is that you have got TSAers standing around, in uniform, while the most tangible source of frustration of people is going on....long lines.
People with disabilities and checkpoints.
Last edited by Kiwi Flyer; Aug 8, 2010 at 11:43 pm Reason: merge consecutive posts
Aug 8, 2010 | 9:37 am
#22
Join Date: Sep 2004
Location: Colorado
Programs: TSA
Posts: 2,745
You get a team leader coming over to relieve the pressure.
Constantly the lines, even the non-elite line, is extremely long, and never are the ID podiums full staffed. It was a problem a couple of years ago, and it's becoming a problem again.
It's extremely frustrating when that short-staffing is going on, all the while there are screeners standing above, near the credit union and the Post Office just standing around. Sure, they might be BDOs or SPOT, whatever....the point being is that you have got TSAers standing around, in uniform, while the most tangible source of frustration of people is going on....long lines.
Constantly the lines, even the non-elite line, is extremely long, and never are the ID podiums full staffed. It was a problem a couple of years ago, and it's becoming a problem again.
It's extremely frustrating when that short-staffing is going on, all the while there are screeners standing above, near the credit union and the Post Office just standing around. Sure, they might be BDOs or SPOT, whatever....the point being is that you have got TSAers standing around, in uniform, while the most tangible source of frustration of people is going on....long lines.
Aug 8, 2010 | 10:07 am
#23
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 30,981
BDO's should be TDC's, where else to have a provided opportunity to interact with the public.
TSA needs to hire a company for some workflow studies.
Aug 10, 2010 | 12:56 pm
#24
Join Date: Jul 2007
Location: HOU
Posts: 459
But Chertoff hasn't started a workflow consultancy business, yet. Perhaps when Pissy or Nappy leave and are incentivized to resolve inefficiencies.