The following are my qualifications for booking hotels with Chase UR points:

1. The rate needs to match or improve on the direct rate on the hotel's website. Same refundable status, room type, rate rules.
2. The hotel rate needs to be something I would reasonably book and pay without a CSR.
3. I need to get the Edit and/or IHG credit.
4. I need to use 2x points boost, which is usually never an issue for Edit hotels.

In my experience this is much harder than it should be, specifically for item #1. Chase either charges you more than the direct website, or charges you for a room or rate I don't want. The biggest offender for this is matching the breakfast rate. I do wonder with this rate match policy if I can dispute them on charging me the direct breakfast rate when said breakfast is advertised to be an exclusive benefit of the Edit from Chase. That is, Chase Travel charges me $500 for an Edit hotel with a "benefit" of an added breakfast, the direct rate with breakfast is $500, but the non-breakfast rate is $450. I want the $450 rate because the breakfast is my card benefit.

I will note that every Edit hotel I have stayed in (2x in London, once in Copenhagen) had VERY good breakfasts. I am talking $100-$150 value per restaurant menus each morning between my wife and I. That is one thing where I give the Edit benefits props, though annoyed they try to sweep the cost under the rug like this.

The price match feature, if it works as advertised, should take care of #1 for you.

Is this happening with one property, or multiple?

So far it's just one, though by posting here, my goal was to see if anyone else was seeing this. It was fine yesterday, and hopefully it'll be back soon. At least I'm not totally SOL - I have a room already and am just trying to take advantage of a price drop.

Hotel finally came back to normal today.

My experience thus far.

So I booked the Bellagio for 2 nights. Then I suddenly remembered that I need to use "Pay Now". It was not clear what I booked because I got charged for nearly half of it and still need to pay. I figured I can cancel rebook, I did a search and it said "no rooms available". I tried several dates and other hotels and they all said the same. I tried just clicking anyways and now suddenly it shows rooms with prices. The price was actually lower but I didn't see "Pay now" just refundable. I clicked further and NOW there was the Pay Now option and it looks like there was only a Pay Everything Now option or Pay Nothing Now option so I have no idea how my booking worked. I went to my original booking and for some reason, I could not find a cancel button so I had to call in told her I was partially charged but not sure if I used "Pay Now" but there's a cheaper rate anyways so I'd like to cancel. She cancelled and said since I wasn't charged anything, its no problem. (But i was charged something). She added that I can get $500 credit when I rebook. I was like "That's only if I make two min 2-night bookings right?" She said "let me check ... No, you'll get $500". I was 99% sure she was wrong. I checked the site and my reservation was cancelled so I decided to end the call there.

You definitely need to make a 2 night booking to get either of the hotel credits. I know from experience that just a 1 night booking doesn't get the credit.

No, she was saying just a single 2-night booking was enough, but everywhere I read and in the terms stated that EACH $250 required a separate 2-night minimum booking

AND, I actually got a call from the agent later where she confirmed this and apologized for being incorrect on the call. OK, now I'm impressed.

Ok now I get it. Thanks for clarifying.

For the 2x $250 Edit credits you need 2 separate 2 night bookings to get $250. However, you can combine a $250 Edit credit with the $250 Select Hotels credit - if a property is eligible for both then you can get $500 in total for a 2 night booking.

Yes, I'm going to try to do that for my next booking.

Someone made this handy map: https://awardhack.com/tools/sapphire...dit-hotels-map

I logged another 2 2-night Chase Edit stays recently, plus a number of AMEX FHR 1-night reservations (5?).

I'd like to gripe about the $100 property credit being unfairly applied at several foreign properties with a very unfavorable exchange rate. In Japan I was quoted 149 JPY/USD 2 weeks ago when the official rate was 159. In Korea it was somewhat worse, where I was quoted <1400 KRW/USD when the official exchange was >1500. In canada it was another dime off the $1.38CAD/USD official rate. Most all the hotels gave some spiel about the hotel exchange rate being different than the official exchange rate. Cry me a river, I thought (as I'm crying a river for y'all). These were all "fancy" hotels, and my feeling/thought is that they could afford to be extra generous to avoid this debate in the first place. I told them as much, but it became tiresome. I pushed back at each hotel (during check-in), and encountered varying levels of reasonableness: some matched the daily rate on google, some held firm to their 10% commission.

Back when I was in Germany in 2025 (The Ritz Berlin: kudos to them!), they did away with any possible semblance of unfairness and gave an unprompted 100 euro credit toward their dining. Maybe that spoiled me and set unfair expectations around fairness, but I'd settle for hotels just matching the exchange rate of the day.

I'm probably an outlier in caring about/noticing this sort of thing, but was surprised as to how commonplace the practice was during this trip. Curious to hear others' thoughts.

It’s a fair gripe but not unexpected.

part of the total math to see if it’s worth it.

Anyone have any good suggestions for Edit hotels in London or Copenhagen?

Thanks!

I was just in India using ihg credits. 3 hotels gave me the official exchange rate. 1 took a 20% cut. It's obvious when all the hotels have I've rate and one gives a much lower one. They were each only $20 credits and they forgot to charge me for some stuff so I didn't argue.

Is there like a minimum price for The Edit properties or something? I feel like every time I see a property I know was part of The Edit with a low price on an OTA, I find it's just unavailable period for booking via Chase (ie. Cordis Auckland, SO Uptown Dubai).