Jan 14, 2020, 9:39 am
Last edit by: philemer
Use this thread to discuss the Sapphire Reserve card offer.
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Sapphire Reserve 60k, $4,000 spend in 3 months, $550 fee.
Feb 4, 2020, 11:02 pm
#781
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
For an airside lounge/restaurant, I don't know how to abuse it. You need a BP to get through TSA, except for a few airports which have started to issue gate passes on request. I guess it means you can use PP restaurants on arrival. I particularly like a breakfast after a red-eye.
Yankee Pier in SFO T3 definitely does not ask for BPs, ever. This is nice after coming home from Hawaii on a redeye (technically it's a redeye so you don't even have a same-day BP). I'm not sure if using a restaurant on arrival counts as "abuse" though. The ones that do ask for BPs -- Capers in PDX comes to mind -- are fine with arrival BPs. I'm not sure if they would be ok with previous day -- I've never taken a red-eye to PDX before.
Feb 5, 2020, 9:09 am
#782
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
Capers is inconsistent - I've been there a few times (including this past Sunday) and they've never asked for a BP.
Feb 5, 2020, 10:52 am
#783
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
I feel like I don't get asked for BP more than I get asked....ones I can remember in recent memory are TK at IAD and the lounge at Barcelona airport (forgot what it's called....they asked me where I was going but did not ask for a BP)
Feb 5, 2020, 12:20 pm
#784
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
You may be able to access it as a Delta gold flying virgin. I know if you are a Delta gold flying on Delta metal in Y on international you have access to the Skyclubs, but if you are flying on Delta metal to the only passengers that have access to the VS lounges are Platinums and Diamonds and anyone flying in J. Delta Gold's flying to London don't have access to the arrivals VS lounge and when departing there is another lounge they have access to which is also part of PP.
Feb 5, 2020, 12:56 pm
#785
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Discussion here: Delta and Virgin Atlantic Partnership
Feb 5, 2020, 7:09 pm
#786
Join Date: Apr 2018
Posts: 262
I think lounges generally do but most PP restaurants do not, in my experience (though some do, for sure).
For an airside lounge/restaurant, I don't know how to abuse it. You need a BP to get through TSA, except for a few airports which have started to issue gate passes on request. I guess it means you can use PP restaurants on arrival. I particularly like a breakfast after a red-eye.
Yankee Pier in SFO T3 definitely does not ask for BPs, ever. This is nice after coming home from Hawaii on a redeye (technically it's a redeye so you don't even have a same-day BP). I'm not sure if using a restaurant on arrival counts as "abuse" though. The ones that do ask for BPs -- Capers in PDX comes to mind -- are fine with arrival BPs. I'm not sure if they would be ok with previous day -- I've never taken a red-eye to PDX before.
For an airside lounge/restaurant, I don't know how to abuse it. You need a BP to get through TSA, except for a few airports which have started to issue gate passes on request. I guess it means you can use PP restaurants on arrival. I particularly like a breakfast after a red-eye.
Yankee Pier in SFO T3 definitely does not ask for BPs, ever. This is nice after coming home from Hawaii on a redeye (technically it's a redeye so you don't even have a same-day BP). I'm not sure if using a restaurant on arrival counts as "abuse" though. The ones that do ask for BPs -- Capers in PDX comes to mind -- are fine with arrival BPs. I'm not sure if they would be ok with previous day -- I've never taken a red-eye to PDX before.
Feb 5, 2020, 7:17 pm
#787
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,844
I think lounges generally do but most PP restaurants do not, in my experience (though some do, for sure).
For an airside lounge/restaurant, I don't know how to abuse it. You need a BP to get through TSA, except for a few airports which have started to issue gate passes on request. I guess it means you can use PP restaurants on arrival. I particularly like a breakfast after a red-eye.
Yankee Pier in SFO T3 definitely does not ask for BPs, ever. This is nice after coming home from Hawaii on a redeye (technically it's a redeye so you don't even have a same-day BP). I'm not sure if using a restaurant on arrival counts as "abuse" though. The ones that do ask for BPs -- Capers in PDX comes to mind -- are fine with arrival BPs. I'm not sure if they would be ok with previous day -- I've never taken a red-eye to PDX before.
For an airside lounge/restaurant, I don't know how to abuse it. You need a BP to get through TSA, except for a few airports which have started to issue gate passes on request. I guess it means you can use PP restaurants on arrival. I particularly like a breakfast after a red-eye.
Yankee Pier in SFO T3 definitely does not ask for BPs, ever. This is nice after coming home from Hawaii on a redeye (technically it's a redeye so you don't even have a same-day BP). I'm not sure if using a restaurant on arrival counts as "abuse" though. The ones that do ask for BPs -- Capers in PDX comes to mind -- are fine with arrival BPs. I'm not sure if they would be ok with previous day -- I've never taken a red-eye to PDX before.
I think abuse is when airport workers eat at the PP restaurants everyday.
landing and eating isn’t abuse.
Most restaurants done ask for boarding pass cuz why would they want to turn away revenue? It’s discounted but they still get money. Like 80-85% $24 ish dollars from PP
Feb 5, 2020, 8:09 pm
#788
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I think abuse is when airport workers eat at the PP restaurants everyday.
landing and eating isn’t abuse.
Most restaurants done ask for boarding pass cuz why would they want to turn away revenue? It’s discounted but they still get money. Like 80-85% $24 ish dollars from PP
landing and eating isn’t abuse.
Most restaurants done ask for boarding pass cuz why would they want to turn away revenue? It’s discounted but they still get money. Like 80-85% $24 ish dollars from PP
There are certainly people who are in airports about as much as the people who work there...
Feb 5, 2020, 10:43 pm
#789
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
I think abuse is when airport workers eat at the PP restaurants everyday.
landing and eating isn’t abuse.
Most restaurants done ask for boarding pass cuz why would they want to turn away revenue? It’s discounted but they still get money. Like 80-85% $24 ish dollars from PP
landing and eating isn’t abuse.
Most restaurants done ask for boarding pass cuz why would they want to turn away revenue? It’s discounted but they still get money. Like 80-85% $24 ish dollars from PP
Feb 6, 2020, 1:41 am
#790
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,844
Dont judge. Maybe not your average baggage handler or those that drive the cart around. But a lot of jobs at lax especially those that just run the operations start in the 6 figures as a collage hire. Benefits are a killer too. LAX has a strong union.
Feb 6, 2020, 6:52 am
#791
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,895
Feb 6, 2020, 10:53 am
#792
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Then a lot of them exited CSR all together. Chase claimed they got 90% renewal rate. But it is hard to tell. This is one of the main reasons Chase introduced the Lyft and DoorStopDash to attract those millennials back.
Feb 6, 2020, 11:28 am
#793
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Until you read the footnote: Defined as open accounts as a percentage of total cumulative booked accounts as of December 2017.
The card was released in August 2016. Figures from December 2017 would include many that were open a full year, but total cumulative booked accounts tells us that it also includes accounts which had not yet reached their first renewal. Also, open accounts would include cards downgraded from Reserve to Preferred or Freedom.
All public companies play these games when selecting data. As far as I know, Chase has not published retention data for 2018 or 2019. Please link if I have missed it.
The card was released in August 2016. Figures from December 2017 would include many that were open a full year, but total cumulative booked accounts tells us that it also includes accounts which had not yet reached their first renewal. Also, open accounts would include cards downgraded from Reserve to Preferred or Freedom.
All public companies play these games when selecting data. As far as I know, Chase has not published retention data for 2018 or 2019. Please link if I have missed it.
Feb 6, 2020, 12:39 pm
#794
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Personally I hate metal cards. They take up too much room in my wallet and CC number isn't embrossed in either, not usually a big deal but there's a ramada I stay at in West Hollywood and a few merchants overseas that want an imprint of the card and I dont like them making a copy of the copy since the CCV number is on it. Not sure why someone would want to impress anyone with their credit card. I signed up for the card because of the 100K point sign up bonus and some of the bonus category benefits. Chase gave me an unbelievably high credit line so I figure this card will be good if I have a sudden high dollar amount emergency come up as well.
My annual fee hit two days ago so I'm still only paying the $450 for another year. The doordash benefit did come in handy last night. Weather was awful and I was feeling lousy and was nice being able to order delivery and was nice having Mexican food delivered instead of and dealing with the snow.
My annual fee hit two days ago so I'm still only paying the $450 for another year. The doordash benefit did come in handy last night. Weather was awful and I was feeling lousy and was nice being able to order delivery and was nice having Mexican food delivered instead of and dealing with the snow.
Feb 6, 2020, 1:54 pm
#795
Join Date: Nov 2013
Posts: 191
Me and my entry level salary. Signed up for 100k SUB and trying to impress buddies with metal credit card.
I bet my CSR is heaviest and shiniest card out there. Right?
I bet my CSR is heaviest and shiniest card out there. Right?