Secure Message Center: crippled mobile interface
Sep 22, 2019, 6:39 am
#1
Original Poster
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Secure Message Center: crippled mobile interface
Checked my personal Chase account yesterday from a mobile device (iPad, Safari browser) & encountered a new SM interface with no option to compose a new message from scratch. I can, however, reply to messages in my inbox. (My business account interface has not yet been “improved” in this fashion.)
A few questions:
A few questions:
- How does this make any sense? (The ability to send replies but not compose new messages is beyond bizarre.)
- Is this new, or did I just manage to overlook the change?
- Is there a workaround (special URL, obscure menu option) short of using a non-mobile device?
- W, and I cannot emphasize this enough, TF?
Sep 22, 2019, 12:26 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
Checked my personal Chase account yesterday from a mobile device (iPad, Safari browser) & encountered a new SM interface with no option to compose a new message from scratch. I can, however, reply to messages in my inbox. (My business account interface has not yet been “improved” in this fashion.)
A few questions:
A few questions:
- How does this make any sense? (The ability to send replies but not compose new messages is beyond bizarre.)
- Is this new, or did I just manage to overlook the change?
- Is there a workaround (special URL, obscure menu option) short of using a non-mobile device?
- W, and I cannot emphasize this enough, TF?
I just logged into my account on my iPad in Safari. The first time I tried to access the Messaging Center I got a wonderful http 500 error that mKes me wonder who configured their web server.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
That looks like the desktop UI, so perhaps not what you saw.
To force Safari to request the desktop version of a page, hold down the reload button in the URL bar.
