United’s Relationship With Chase Bank Under Review?
#76
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
So yeah, it's the cardholder's money which he has to consume through travel and obtaining said credit.
#77
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
#78
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Agree that 5/24 is not going to be a driver for any agreement. It is just too small a population that it effects. And it is not a group that provides a big value for the ROI.
Hard telling what United thinks they can "enhance" in their agreement. They already linked PQD waiver to spend on their card. They can't go too far on experiential benefits as many travelers are forced to use Corporate cards, and this is not a group to alienate.
I doubt they want to limit transfers of UR to M+, as this has to be a big source of income, with Chase buying the miles.
I don't think United has a lot of leverage, but interesting to watch the developments.
Hard telling what United thinks they can "enhance" in their agreement. They already linked PQD waiver to spend on their card. They can't go too far on experiential benefits as many travelers are forced to use Corporate cards, and this is not a group to alienate.
I doubt they want to limit transfers of UR to M+, as this has to be a big source of income, with Chase buying the miles.
I don't think United has a lot of leverage, but interesting to watch the developments.
#80
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
I completely agree with the people who are pointing out the lost value in airline credit cards. It seems like airlines need to go back to the negotiating table and come up with a plan to give more points per dollar on both airline and non-airline spend... The 2x/1x platform doesn't really cut it anymore when you can get 5x on airline purchases when using an AMEX Plat or 4.5x on dining with the Chase Sapphire Reserve without transferring points over.
The only positive I see from airline cards are companion tickets (AMEX Delta cards), free checked bags (all airline cards basically), and priority boarding, but those perks don't generate interchange fees.
The only positive I see from airline cards are companion tickets (AMEX Delta cards), free checked bags (all airline cards basically), and priority boarding, but those perks don't generate interchange fees.
#81
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
#82
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I completely agree with the people who are pointing out the lost value in airline credit cards. It seems like airlines need to go back to the negotiating table and come up with a plan to give more points per dollar on both airline and non-airline spend... The 2x/1x platform doesn't really cut it anymore when you can get 5x on airline purchases when using an AMEX Plat or 4.5x on dining with the Chase Sapphire Reserve without transferring points over.
The only positive I see from airline cards are companion tickets (AMEX Delta cards), free checked bags (all airline cards basically), and priority boarding, but those perks don't generate interchange fees.
The only positive I see from airline cards are companion tickets (AMEX Delta cards), free checked bags (all airline cards basically), and priority boarding, but those perks don't generate interchange fees.
#83
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
GAAP certainly recognizes how revenue with a subsequent liability is handled. Not that it makes a whit of difference to the conversation at hand here.
#84
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Agreed. I admit I'm someone who has to look up the perks for those with FF status, but I do know many airline co-brand cards need a serious overhaul.
#85
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,321
Agree that 5/24 is not going to be a driver for any agreement. It is just too small a population that it effects. And it is not a group that provides a big value for the ROI.
Hard telling what United thinks they can "enhance" in their agreement. They already linked PQD waiver to spend on their card. They can't go too far on experiential benefits as many travelers are forced to use Corporate cards, and this is not a group to alienate.
I doubt they want to limit transfers of UR to M+, as this has to be a big source of income, with Chase buying the miles.
I don't think United has a lot of leverage, but interesting to watch the developments.
Hard telling what United thinks they can "enhance" in their agreement. They already linked PQD waiver to spend on their card. They can't go too far on experiential benefits as many travelers are forced to use Corporate cards, and this is not a group to alienate.
I doubt they want to limit transfers of UR to M+, as this has to be a big source of income, with Chase buying the miles.
I don't think United has a lot of leverage, but interesting to watch the developments.
Enticing people to use the UA credit card amounts to a "forced" buy, as UA miles is the only reward you can get. This may work, but I doubt it for a number of reasons that have been discussed here.
Using CSP or CSR as my main card, even for UA flights, I am potentially buying more miles (3x vs 2x). However, as UR points are transferable to other rewards currencies, the real problem lies in the lack of attraction and perceived value of UA miles, e.g. difficulty of redeeming for reasonable flights.
It seems to me the straightforward solution would be to enhance the perceived value of the UA miles. If people don't buy your product because they don't think it has value vs. the competition, enhance its value.
#86
Join Date: May 2005
Location: Los Angeles
Posts: 600
FACT - the definition of refund is according to Merriam-Webster Dictionary is "to give or put back" or "to return (money) in restitution, repayment, or balancing of accounts."
FACT - you only get up to $300 dollars REFUNDED to you after you purchase qualifying travel services.
#87
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
I have no idea what you are ranting about because I am sticking with facts and it is YOU who is speculating.
FACT - the definition of refund is according to Merriam-Webster Dictionary is "to give or put back" or "to return (money) in restitution, repayment, or balancing of accounts."
FACT - you only get up to $300 dollars REFUNDED to you after you purchase qualifying travel services.
FACT - the definition of refund is according to Merriam-Webster Dictionary is "to give or put back" or "to return (money) in restitution, repayment, or balancing of accounts."
FACT - you only get up to $300 dollars REFUNDED to you after you purchase qualifying travel services.
I'm glad people know the difference between a fact and speculation.
Let me add that it is not a $300 refund, it is a reimbursement. Look up the definition of reimbursement now. Chase does not make you pay an annual fee only to give you a partial refund back... That would be a pointless business tactic.
Last edited by mikesyr18; Nov 1, 2017 at 10:37 am
#88
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I pretty much agree with your statement, but in the end I don't think UA cares which credit card people use, what they really care about is the miles that people (via Chase) buy from them.
Enticing people to use the UA credit card amounts to a "forced" buy, as UA miles is the only reward you can get. This may work, but I doubt it for a number of reasons that have been discussed here.
Using CSP or CSR as my main card, even for UA flights, I am potentially buying more miles (3x vs 2x). However, as UR points are transferable to other rewards currencies, the real problem lies in the lack of attraction and perceived value of UA miles, e.g. difficulty of redeeming for reasonable flights.
It seems to me the straightforward solution would be to enhance the perceived value of the UA miles. If people don't buy your product because they don't think it has value vs. the competition, enhance its value.
Enticing people to use the UA credit card amounts to a "forced" buy, as UA miles is the only reward you can get. This may work, but I doubt it for a number of reasons that have been discussed here.
Using CSP or CSR as my main card, even for UA flights, I am potentially buying more miles (3x vs 2x). However, as UR points are transferable to other rewards currencies, the real problem lies in the lack of attraction and perceived value of UA miles, e.g. difficulty of redeeming for reasonable flights.
It seems to me the straightforward solution would be to enhance the perceived value of the UA miles. If people don't buy your product because they don't think it has value vs. the competition, enhance its value.
As to the "value" of the miles, United has to be a bit careful as they also give out miles at their own cost, when members actually fly. Enhancing the value of miles means a hit on United costs.
A lot of levers available to pull in this game. It will be interesting to see what develops.
#89
Original Poster
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
RNE, don't call me Shirley.
#90
Original Poster
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
<3 cards: 58%
3-4 cards: 21%
5-6 cards: 10%
>6 cards: 11%
Thus, 21% are affected. Not a small amount, methinks.