Refund for authorized user
#1
Original Poster




Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 799
Refund for authorized user
I've looked but could not find any information regarding refunds of AU's fees. Does Chase give the same 30 days to get a full refund when these are cancelled? Also, I've been reading conflicting information about when the 30 days start. Is it 30 days from when the annual fee posts to your account, or is it 30 days from the statement ending date that has the annual fee on it?
#2
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures




Join Date: Jun 2003
Location: Miami, Mpls & London
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Posts: 51,876
#3
Original Poster




Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 799
See THIS post for a copy of a Chase customer service rep's explanation.
Also, none of this specifically addresses refunded authorized user fees. Surely there is someone out there who has cancelled a premium card that charges an AU fee.

