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-   -   Refund for authorized user (https://www.flyertalk.com/forum/chase-ultimate-rewards/1864039-refund-authorized-user.html)

Critterlynn Aug 29, 2017 5:46 pm

Refund for authorized user
 
I've looked but could not find any information regarding refunds of AU's fees. Does Chase give the same 30 days to get a full refund when these are cancelled? Also, I've been reading conflicting information about when the 30 days start. Is it 30 days from when the annual fee posts to your account, or is it 30 days from the statement ending date that has the annual fee on it?

mia Aug 29, 2017 8:04 pm


Originally Posted by Critterlynn (Post 28752790)
... is it 30 days from the statement ending date that has the annual fee on it?

See THIS post for a copy of a Chase customer service rep's explanation.

Critterlynn Aug 31, 2017 4:14 am


Originally Posted by mia (Post 28753213)
See THIS post for a copy of a Chase customer service rep's explanation.

According to this customer service rep is sounds as though you have 30 days after the statement that has the annual fee closes. It would be nice to have a more recent data point from someone who has first hand experience with this. I can't say I have much faith in what someone from Chase has to say. You could probably ask 10 different Chase reps and get 10 different answers.

Also, none of this specifically addresses refunded authorized user fees. Surely there is someone out there who has cancelled a premium card that charges an AU fee.


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