Feb 14, 2017, 7:47 am
Last edit by: beltway
This thread is for discussing the mechanics of points transfer: qualifying Chase cards, eligible partners, and typical speed of transfer. For advice on which partner to transfer to for a given travel goal, see Ultimate Rewards - Which airline/hotel should I transfer points to? and the master threads compiled there.
Holders of non-premium Chase UR cards,
Q. What airline or hotel programs can I transfer UR points into?
A. UR points may be transferred at no charge to these airline programs at a 1:1 exchange rate:
ONEWORLD
Transfers to Amtrak were previously available, but ended permanently on December 8, 2015. See Announcement regarding Chase Ultimate Rewards.
Q. Are transfers instant?
A. In many cases, yes, although transfers to at least one partner (Marriott) may take several days. A summary:
Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?
The Miles/Points that Do and Don't Expire wiki now lists all of the above Chase UR airline/hotel transfer partners and their respective expiration policies.
Q. Can I transfer to another person's airline or hotel program account?
A. Ultimate Rewards rules explicitly permit transfers to a spouse or domestic partner's frequent traveler account, and prohibit all other transfers. On November 13, 2015, Chase announced the further complication (and perhaps additional restriction) that effective November 15, 2015, as a holder of a UR-earning business card "you can only transfer points to yourself or an owner of the company who is listed as an authorized user on your card account." For discussion of this policy statement and its impacts, see this thread.
Transferring UR points from one household member to another's FF account:
If, for instance, you'd like to transfer UR points from your spouse to your United Airlines account, here are the rules: To transfer directly from [her] UR account to your UA account you would have to be members of the same household -and- you would have to be an Authorized User on [her] Chase card account.
Points can only be transferred to yourself, or one additional household member who is listed as an authorized user on your card account. Once you transfer points to an authorized user, that person will be the only authorized user on your account eligible to receive point transfers.
Combining UR point accounts: To combine points from a UR account with your UR account you would have to be members of the same household. Here are the rules:
You can move your points, but only to another Chase card with Ultimate Rewards belonging to you, or one member of your household. If we suspect that you've engaged in fraudulent activity related to your credit card account or Ultimate Rewards, or that you've misused Ultimate Rewards in any way (for example by buying or selling points, moving or transferring points with or to an ineligible third party or account, or repeatedly opening or otherwise maintaining credit card accounts for the sole purpose of generating rewards) we may temporarily prohibit you from earning points or using points you've already earned. If we believe you've engaged in any of these acts, we'll close your credit card account and you'll lose all your points.
Q. I heard that Chase has closed accounts for unauthorized transfers. What's the story?
A. Those reports involve sharing (aka combining) points from one Ultimate Rewards account to another Ultimate Rewards account. Ultimate Rewards rules explicitly permit combining points with a spouse's or domestic partner's UR account, and prohibit all other internal sharing of UR points. See this thread:
Chase closed my Sapphire Preferred account due to transfers to other UR accounts.
Credit card and rewards accounts may also be closed if Chase decides to close your personal or business bank accounts for any reason.
For the pre-2017 version of this thread, go here.
Q. Can I transfer UR points to airline/hotel programs?
A. Yes, but only from a UR account tied to one of the following premium (i.e., fee-based) Chase cards:
Q. Can I transfer UR points to airline/hotel programs?
A. Yes, but only from a UR account tied to one of the following premium (i.e., fee-based) Chase cards:
- Sapphire Reserve
- Sapphire Preferred
- JP Morgan Reserve
- JP Morgan Palladium (discontinued)
- JP Morgan Select (discontinued)
- INK Preferred
- INK Plus (discontinued)
- INK Bold (discontinued)
Holders of non-premium Chase UR cards,
- Freedom
- Freedom Unlimited
- Freedom Flex
- Sapphire (discontinued; different from Sapphire Preferred)
- INK Cash
- INK Classic (discontinued)
- INK Unlimited
Q. What airline or hotel programs can I transfer UR points into?
A. UR points may be transferred at no charge to these airline programs at a 1:1 exchange rate:
ONEWORLD
- British Airways Executive Club (BA)
- Iberia (IB)
- Flying Blue (Air France/KLM) (AF)
- Virgin Atlantic Flying Club (VS)
- Singapore Airlines KrisFlyer (SQ)
- United Airlines MileagePlus (UA)
- Air Canada Aeroplan (AC)
- Chase Aeroplan credit cardmembers get a 10% transfer bonus after transferring 50,000 or more Ultimate Rewards points in a single transaction from an eligible Chase credit card to their Aeroplan account. Maximum of 25,000 bonus points per calendar year. This offer was previously scheduled to end on 12/31/23, but has now been made permanent.
- 20% bonus on transfers ended Jan. 15, 2024
- Aer Lingus (EI)
- Emirates Skywards (EK)
- JetBlue (B6) - 25% bonus on transfers ended on Jan. 10, 2024
- Southwest Rapid Rewards (WN)
- IHG Rewards Club - 60% bonus on transfers through March 1, 2024
- Marriott Bonvoy
- World of Hyatt
Transfers to Amtrak were previously available, but ended permanently on December 8, 2015. See Announcement regarding Chase Ultimate Rewards.
Q. Are transfers instant?
A. In many cases, yes, although transfers to at least one partner (Marriott) may take several days. A summary:
- AC: Variable. Generally posts instantly (as noted in this July 2023 post). On the other hand, a report from August 2021 indicated a delay of 72-96 hours and a June 2023 post reflects a delay of roughly 30 hours.
- BA: usually Instant
- SQ: "Most Singapore Airlines KrisFlyer point transfers process within 2 business days." Several reports suggest it takes 24-48 hours, although there appears to be a lot of variation.
Post #128 reports 7 business days; post #214 reports a turnaround of 2hrs 15mins. NOV 2017 - 24 hours - WN: Normally Instant but see posts starting at #451 about delays
- UA: Normally instant, but see this thread: UR to United transfer is not reliably instant
- AF: Instant
- VS: Instant.
- Hyatt: Occurs within a minute or less (numerous reports)
- IHG:
One business day.Instant on 10/30/19. Instant on 9 March 2022. - Marriott: Transfers "will process by the next business day"; actual experience is approx. 2 business days
- Ritz:
Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?
The Miles/Points that Do and Don't Expire wiki now lists all of the above Chase UR airline/hotel transfer partners and their respective expiration policies.
Q. Can I transfer to another person's airline or hotel program account?
A. Ultimate Rewards rules explicitly permit transfers to a spouse or domestic partner's frequent traveler account, and prohibit all other transfers. On November 13, 2015, Chase announced the further complication (and perhaps additional restriction) that effective November 15, 2015, as a holder of a UR-earning business card "you can only transfer points to yourself or an owner of the company who is listed as an authorized user on your card account." For discussion of this policy statement and its impacts, see this thread.
Transferring UR points from one household member to another's FF account:
If, for instance, you'd like to transfer UR points from your spouse to your United Airlines account, here are the rules: To transfer directly from [her] UR account to your UA account you would have to be members of the same household -and- you would have to be an Authorized User on [her] Chase card account.
Points can only be transferred to yourself, or one additional household member who is listed as an authorized user on your card account. Once you transfer points to an authorized user, that person will be the only authorized user on your account eligible to receive point transfers.
Combining UR point accounts: To combine points from a UR account with your UR account you would have to be members of the same household. Here are the rules:
You can move your points, but only to another Chase card with Ultimate Rewards belonging to you, or one member of your household. If we suspect that you've engaged in fraudulent activity related to your credit card account or Ultimate Rewards, or that you've misused Ultimate Rewards in any way (for example by buying or selling points, moving or transferring points with or to an ineligible third party or account, or repeatedly opening or otherwise maintaining credit card accounts for the sole purpose of generating rewards) we may temporarily prohibit you from earning points or using points you've already earned. If we believe you've engaged in any of these acts, we'll close your credit card account and you'll lose all your points.
Q. I heard that Chase has closed accounts for unauthorized transfers. What's the story?
A. Those reports involve sharing (aka combining) points from one Ultimate Rewards account to another Ultimate Rewards account. Ultimate Rewards rules explicitly permit combining points with a spouse's or domestic partner's UR account, and prohibit all other internal sharing of UR points. See this thread:
Chase closed my Sapphire Preferred account due to transfers to other UR accounts.
Credit card and rewards accounts may also be closed if Chase decides to close your personal or business bank accounts for any reason.
Ultimate Rewards - Airline and Hotel Transfer Partners, Rules, Timelines, (2017 on)
Feb 4, 2024, 6:13 am
#617
Join Date: Mar 2023
Location: EWR, JFK
Programs: UA MileagePlus, Marriott Bonvoy, Amex Rewards, JetBlue TrueBlue
Posts: 37
If I were to apply and be approved for the Ink Preferred today, could I immediately transfer my UR points from my Ink Cash account and my husband's Ink Cash account to the Ink Preferred account? Could I then immediately transfer the points to UA?
Feb 4, 2024, 9:14 am
#619
Join Date: May 2022
Posts: 2,263
Should be able to as soon as it appears in your account
Feb 4, 2024, 9:30 am
#620
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Try this: Login to chase.com > Main Menu (upper left corner) > Profile & Settings > Alerts > Manage Alerts > Balance and Spending > My rewards balance exceeds __________
Feb 4, 2024, 10:03 am
#621
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Thanks. I was there already, but had focused on the balance number rather than the text. The number was blank which is odd, so I didn't see it. And not only that, once I entered a number and saved, the PrimaryEmail text appeared twice. When I unclicked one of them and saved, the number was gone. 👀
Feb 14, 2024, 10:45 pm
#622
Join Date: Apr 2021
Posts: 7
Anyone having issues with transferring UR to Flying Blue?
So I mistakenly put an old number for Flying Blue when I tried to transfer and the points returned back to my account. I put in the correct number this time, tried the transfer again and I got an error saying that I need to try again later. This was yesterday.
CS tried to do the transfer themselves but couldn't. They escalated to their "back office" and I have to wait 3-5 business days. I'm hoping that award flights are still available for the dates I want.
Wanted to check if anyone has had this experience before?
EDIT: I decided to transfer my Capital One points to Flying Blue to nab the flights immediately instead of waiting.
CS tried to do the transfer themselves but couldn't. They escalated to their "back office" and I have to wait 3-5 business days. I'm hoping that award flights are still available for the dates I want.
Wanted to check if anyone has had this experience before?
EDIT: I decided to transfer my Capital One points to Flying Blue to nab the flights immediately instead of waiting.
Last edited by sizzlinkola; Feb 15, 2024 at 12:05 am
Mar 28, 2024, 4:23 pm
#626
Join Date: May 2017
Posts: 480
Curious if you got your miles and how long it took. I'm a veteran at this and made the BIG mistake of waiting till I was ready to book to transfer. Now I'm on pins and needles waiting.
Mar 28, 2024, 4:30 pm
#627
Join Date: Feb 2024
Posts: 6
My first transfer of 1,000 points arrived (24hrs). But my second transfer of 259,000 points haven’t arrived yet and its been 6 days. I called Singapore Airline and was able to get tickets hold.
Mar 28, 2024, 7:02 pm
#628
Join Date: May 2017
Posts: 480
Ugh, that's awful. I wonder if it has to do with the double transfer. But 6 days! Does Chase say anything? Mine hasn't been 24hrs yet but I'm sure hoping they show soon. I'll update if I see them appear.
So, are you saying SQ put an award on hold for you specifically? Do they know you miles are supposed to be showing up? Did they say how long they will hold it for?
Mar 29, 2024, 12:03 am
#629
Join Date: Feb 2024
Posts: 6
Ugh, that's awful. I wonder if it has to do with the double transfer. But 6 days! Does Chase say anything? Mine hasn't been 24hrs yet but I'm sure hoping they show soon. I'll update if I see them appear.
So, are you saying SQ put an award on hold for you specifically? Do they know you miles are supposed to be showing up? Did they say how long they will hold it for?
So, are you saying SQ put an award on hold for you specifically? Do they know you miles are supposed to be showing up? Did they say how long they will hold it for?
Updates: The big transfer just arrived finally (1AM NewYork time)…so ~6.5 days
Yes they put an award tickets on hold for 10 days when I asked them to help me with that, because I didn’t know how much I needed to transfer over . I’m SilverKrisFlyer (not that big of a status)…not sure if it has anything to do with it. Never flight with them before.
Last edited by gle; Mar 29, 2024 at 12:11 am
Apr 10, 2024, 9:08 am
#630
Join Date: Feb 2012
Posts: 96
How can I enable online transfer of my Chase points to Aeroplan
For longest time, I am unable to complete online transfer of my points to Aeroplan.
I can do it via chase associates, but the point transfer stays in "pending" status for often over a day before transfer completes.
What can I do to make this work online and hopefully quicker? Should my legal name match between Chase and Aeroplan? (Do I have to include my middle name? - it appears that my Aeroplan profile does not include my middle name)
Oddly, nobody from either Chase nor Aeroplan could tell me why the online transfer does not go through.
Yes, my Aeroplan # is linked in my Chase UA account.
Maybe there is some kind of check list of things that I can look into.
Thank you.
I can do it via chase associates, but the point transfer stays in "pending" status for often over a day before transfer completes.
What can I do to make this work online and hopefully quicker? Should my legal name match between Chase and Aeroplan? (Do I have to include my middle name? - it appears that my Aeroplan profile does not include my middle name)
Oddly, nobody from either Chase nor Aeroplan could tell me why the online transfer does not go through.
Yes, my Aeroplan # is linked in my Chase UA account.
Maybe there is some kind of check list of things that I can look into.
Thank you.