Jan 10, 2017, 9:46 am
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (CSR) 2017-2019, archived
Jan 5, 2019, 10:33 pm
#991
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
CHASE Benefits
No worries. I honestly didn't realize that the upgraded status required manual steps over email until I saw your post, so glad for the reminder. ^
The weird thing is that I thought I signed up for it originally when I first got my CSR (I was only a Hertz member before), but I guess the upgraded status never actually applied for whatever reason. In any case, I sent the required email to them and we'll see how long it takes for them to actually apply the new status.
The weird thing is that I thought I signed up for it originally when I first got my CSR (I was only a Hertz member before), but I guess the upgraded status never actually applied for whatever reason. In any case, I sent the required email to them and we'll see how long it takes for them to actually apply the new status.
Very disappointed in the Chase Card Member Services Benefits group --- clueless about Car Rental status UPGRADE.
I specially asked as this is a feature I had with Citi Bank and the Concierge's knew this perk.
I continued find chase Benefits group poorly trained and unqualified confirming all of my benefits with this CSR.
Thanks for educating me on Infinite VISA --- as it's on the Benefits Guide for Chase but ZERO reference of eligibility for status upgrades.
Jan 5, 2019, 10:34 pm
#992
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
Since you already know about National is good to apply for both Avis & National ----- just to have options!
Jan 7, 2019, 8:43 am
#993
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
Did you attempt the National Car rental discount on Chase web site?
It's expired and CHASE was UNAWARE and National says NO enrollment option deal!
What a joke -------- called Chase and made complaint and no solution.
So Chase web site promotes National Car Rental discount as benefit but the benefit is no longer eligible.
There its no value having a CSR Infinite VISA with National since Chase contract expired!
Last edited by euromannn; Jan 7, 2019 at 8:51 am Reason: Chase Car Rental Benefit Problem
Jan 7, 2019, 9:42 am
#994
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Did you attempt the National Car rental discount on Chase web site?
It's expired and CHASE was UNAWARE and National says NO enrollment option deal!
What a joke -------- called Chase and made complaint and no solution.
So Chase web site promotes National Car Rental discount as benefit but the benefit is no longer eligible.
There its no value having a CSR Infinite VISA with National since Chase contract expired!
It's expired and CHASE was UNAWARE and National says NO enrollment option deal!
What a joke -------- called Chase and made complaint and no solution.
So Chase web site promotes National Car Rental discount as benefit but the benefit is no longer eligible.
There its no value having a CSR Infinite VISA with National since Chase contract expired!
Jan 7, 2019, 11:12 am
#995
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
VISA
Classic example of three IGNORANT companies not knowing when a problem exists and willing to manually override the system.
Chase, VISA, National three blind mice!
Last edited by euromannn; Jan 7, 2019 at 12:30 pm
Jan 7, 2019, 3:09 pm
#996
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Which Visa number/email/form did you use? If you ended up talking with front line CS it's no surprise they don't know what to do.
Jan 8, 2019, 9:28 am
#997
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
BTW I never received an email response but my Avis online account now shows Preferred Plus. ^
Jan 8, 2019, 9:37 am
#998
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Perhaps VISA's agreement with National has expired, and been replaced by the Avis deal?
Jan 8, 2019, 9:38 am
#999
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Jan 8, 2019, 2:40 pm
#1000
Join Date: Jan 2017
Posts: 790
Did the deed and downgraded after a good 2+ year run with the CSR. Have PP thru AMEX Hilton Aspire and the 3x/2x points on a $99 AF no FX from the Citi Premiere hits the spot, as well as 4x points from the revamped AMEX Gold.
Just an extra DP if it's helpful: had a pre 2017 CSR so my $300 travel credit reset on Jan 1. So I booked a hotel stay coming up to get the credit, then just called to downgrade to the Chase Freedom Unlimited and the change was made in my online account same day, and the $450 annual fee was refunded the next day.
My hotel booking where I got the travel credit is still confirmed so it looks like this all still works just fine if you time it well and have an older CSR.
Just an extra DP if it's helpful: had a pre 2017 CSR so my $300 travel credit reset on Jan 1. So I booked a hotel stay coming up to get the credit, then just called to downgrade to the Chase Freedom Unlimited and the change was made in my online account same day, and the $450 annual fee was refunded the next day.
My hotel booking where I got the travel credit is still confirmed so it looks like this all still works just fine if you time it well and have an older CSR.
Jan 18, 2019, 4:16 pm
#1001
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
National & AVIS Status Problems
1.National ----- starting with Chase web site portal clicking on the National link --- that link previously notified of expired offer.
However, if you had made a "single reservation" the Executive Membership wa supposedly attached to reservation.
VISA Concierge agreed with me National was WRONG.
National has now fixed the link - at least when I tested it now works
2. AVIS - starting with Chase web site claims you get AVIS Preferred using 30% discount code ID: S107100
I was able to enroll but since i had a CSR CARD and was Infinite VISA card holder I was elevated to AVIS Preferred Plus and assigned a new code ID: S107101-02.
However, in a test booking a reservation with AVIS using discount code ID: S107101-02 that ONLY received a 10% discount.
Alerted Chase, Infinite VISA Concierge and AVIS of problems.
So I have corporate discount code that is applicable in US & Canada that is better than the AVIS Infinite VISA discount since I get free CDW/LDW and Loss of Use Insurance coverage with my corporate discount.
When I travel internationally "where applicable" I will use the CSR car insurance primary and AVIS Preferred Plus and trying to ensure I get 30% off offer. AVIS cannot advise where the 30% discount is applicable as you must make a reservation to find out. Offer is UP TO 30%......may be 0% is several locations.
Mexico was 10% off.
Last edited by euromannn; Jan 19, 2019 at 12:16 pm
Jan 22, 2019, 5:35 pm
#1002
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Speaking of rental cars, Hertz has a Visa Infinite page too: https://www.hertz.com/rentacar/hertz...e_Benefits.xml
No Five Star for US cardholders, but there is a 15% discount and a free car class upgrade (if/when they update the expiration date on the downloadable voucher). Will be interesting to see if this actually works, but then again, there's already the "choose any car from the Gold lot" thing.
No Five Star for US cardholders, but there is a 15% discount and a free car class upgrade (if/when they update the expiration date on the downloadable voucher). Will be interesting to see if this actually works, but then again, there's already the "choose any car from the Gold lot" thing.
Jan 22, 2019, 8:31 pm
#1003
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
Speaking of rental cars, Hertz has a Visa Infinite page too: https://www.hertz.com/rentacar/hertz...e_Benefits.xml
No Five Star for US cardholders, but there is a 15% discount and a free car class upgrade (if/when they update the expiration date on the downloadable voucher). Will be interesting to see if this actually works, but then again, there's already the "choose any car from the Gold lot" thing.
No Five Star for US cardholders, but there is a 15% discount and a free car class upgrade (if/when they update the expiration date on the downloadable voucher). Will be interesting to see if this actually works, but then again, there's already the "choose any car from the Gold lot" thing.
Signed up got Gold Star membership but you can join Five Star if based in Europe.
I was going to trick the system to pick EU country but thought I'd ask you opinion first.
"Please quote your VISA Infinite CDP number 769985 and PC Code 179200Voucher expires 31st December 2018"
it's 2019 ------- one free car upgrade voucher has expired.
AVIS is the best option --- National, Silver or Hertz in my opinion.
Jan 23, 2019, 10:00 am
#1004
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Thanks.
Signed up got Gold Star membership but you can join Five Star if based in Europe.
I was going to trick the system to pick EU country but thought I'd ask you opinion first.
"Please quote your VISA Infinite CDP number 769985 and PC Code 179200Voucher expires 31st December 2018"
it's 2019 ------- one free car upgrade voucher has expired.
AVIS is the best option --- National, Silver or Hertz in my opinion.
Signed up got Gold Star membership but you can join Five Star if based in Europe.
I was going to trick the system to pick EU country but thought I'd ask you opinion first.
"Please quote your VISA Infinite CDP number 769985 and PC Code 179200Voucher expires 31st December 2018"
it's 2019 ------- one free car upgrade voucher has expired.
AVIS is the best option --- National, Silver or Hertz in my opinion.
That said, it does seem to let me use the CDP to search for rentals while logged in; I haven't tried booking rentals with it yet. And if nothing else, you might be able to request a status match from Hertz based on the upgraded Avis or National status from the card.
Jan 23, 2019, 10:24 am
#1005
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
As I mentioned above, the car upgrade is a possibility once they update the voucher.
That said, it does seem to let me use the CDP to search for rentals while logged in; I haven't tried booking rentals with it yet. And if nothing else, you might be able to request a status match from Hertz based on the upgraded Avis or National status from the card.
That said, it does seem to let me use the CDP to search for rentals while logged in; I haven't tried booking rentals with it yet. And if nothing else, you might be able to request a status match from Hertz based on the upgraded Avis or National status from the card.
When I checked voucher it has already expired lol