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Old Jan 19, 2017, 8:44 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
Please read this Wiki before posting questions in the thread.

Do not post offers or requests for referral links in this thread! The proper thread for referral offers is here.
All Chase issued cards are here: https://creditcards.chase.com/sitemap

This thread--a continuation of previous discussions through May 2015 and December 2016--focuses on general Chase policies & practices for new applications. For information on specific Chase cards and their bonuses/terms/benefits, see the following threads and their associated wikis: Table of Contents
  1. Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?

  2. What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?

  3. Does the 5/24 rule apply to applications for all Chase cards?

  4. How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?

  5. How does Chase calculate the relevant 24-month period? By calendar months? By exact days?

  6. Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?

  7. Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?

  8. Can I apply for a specific Chase card and earn the bonus again after doing so previously?

  9. I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?

  10. I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?

  11. I wasn't auto-approved. Should I call in?

  12. How can I determine the deadline for meeting the spend requirement to earn the signup bonus?

  13. Once I meet the card's spend requirement, how soon will I receive my signup bonus points?

  14. Should I downgrade or cancel my existing cards before applying?

  15. Useful Chase telephone numbers

Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?
Chase does not have a known limit. However, several reports (for example) indicate that Chase is highly sensitive to multiple applications within a short time period, and that the second (or subsequent) applications run a substantial risk of being denied. In many cases, this is likely related to Chase's practice of allocating a large credit line (up to an applicant's personal maximum) when approving a new card such as the first application in a series. (See also the discussion below concerning aggregate Chase credit lines.)

What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?
Starting in May 2015, Chase began denying applications for its own personal cards (e.g., Sapphire Preferred, Freedom, Slate & Freedom Unlimited) if the applicant's credit report shows that she or he opened 5 or more credit cards with any card issuer in the prior 24 months ("the 5/24 rule").

For a few days in early September 2016, Chase included explicit language ("You will not be approved for this card if you have opened 5 or more bank cards in the past 24 months") on the application page for the Sapphire Reserve card--and then promptly removed it. The absence of this language on landing/application pages for the CSR or any other Chase card is not a reliable indicator of whether the 5/24 policy applies.

See the next section for co-branded cards exempt from the 5/24 policy, and the later section discussing potential ways around 5/24.

Does the 5/24 rule apply to applications for all Chase cards?
Previously the rule did not apply to applications for the Ink Plus business card or to co-branded cards such as United, Hyatt, IHG, etc. However, on May 22, 2016 Chase extended its 5/24 rule to cover Ink business cards and some co-branded cards. (Note that there were premature reports that Chase Ink Plus would be made subject to the rule in March 2016 (which did not happen), and that all co-branded cards would follow in April 2016 (also did not happen).)

Although we had numerous reports of applications prior to May 22 being denied for a United/Hyatt/IHG/WN card by a CSR citing the 5/24 rule, the available evidence strongly suggested that those applicants had other serious issues--multiple Chase applications in a short period; large existing Chase credit line--and that overzealous CSRs gratuitously (and erroneously) invoked the 5/24 rule in the past as an additional supposed justification for the denial. Thus, it is difficult to separate such false positives from any change in Chase policy.

Instead, the most useful data points are those where an applicant is approved for a Chase card despite being over 5/24. Since May 22, 2016, we have such reports for these co-branded cards (in order from oldest to newest for each card):
For a longer list of cards apparently not subject to 5/24, check this link:
In November 2018, Chase seems to have possibly expanded 5/24 to more cards, possibly including some mentioned above. See this link:
Please follow discussion in the thread for current updates.

How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?
The 24-month count includes personal cards opened at other banks, and even cards on which the applicant is only an authorized user and not the primary cardholder. Chase has been extremely inflexible with this policy, with agents stating that there is nothing they can do to circumvent this restriction. However, in some cases Chase may reconsider a denial if the applicant has <5 new cards excluding cards on which s/he is an authorized user. You may need to escalate to the next level of customer service agent, as many front-line agents seem to be unable or unwilling to remove the authorized user accounts from the count.

Note:

How does Chase calculate the relevant 24-month period? By calendar months? By exact days?
In February 2017, a FTer reported a successful application a day or two after dropping from 5/24 to 4/24. However, because Chase sometimes approves applicants who are at 5/24 exactly (see above), this data point does not conclusively prove that Chase drops cards from its calculation on the exact 24-month anniversary of the previous bonus.

Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?
No. Chase uses the information from your credit report, and closing an account doesn't make it disappear.

Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?
As to targeted mailers, we have insufficient anecdotal evidence to reach any reliable conclusions. (Reports suggesting no exemption from 5/24 here and here.)

There have been reports of people with more than 5 cards opened in the last 24 months being successful if they are already pre-approved for the card in question. To find out if you are pre-approved, you can call or go into a branch to ask. Success stories appear to be connected to Chase Private Client (CPC) status and the rollout of the Chase Sapphire Reserve card. In-branch pre-approvals (showing a green screen on the banker's computer) result in automatic approvals. Some (but not all) CPC clients had success in recon calls[[I]citation needed].

Can I apply for a specific Chase card and earn the bonus again after doing so previously?
It depends. A Chase card may be "churned" when an entirely new version becomes available. For example, business cards are distinct from personal/consumer cards. Note that simple variations among bonus offers do not amount to new versions/products for purposes of this rule.

Beginning in 2014, Chase began including explicit language in most of its offers, such as the following:
This new cardmember bonus offer is not available to either (i) current cardmembers of this consumer credit card, or (ii) previous cardmembers of this consumer credit card who received a new cardmember bonus for this consumer credit card within the last 24 months.
Effective August 2018, Chase imposed stringent additional restrictions on receiving the signup bonus for any version of the Sapphire card. See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 and the master threads for each card (listed above) for details and discussion.

There are four key considerations in determining whether you can churn a given card:
  • The 5/24 policy discussed in detail above.
  • The 24-month bonus waiting period--in the case of Sapphire cards, the collective 48-month period--is measured not from the date of your previous application (or approval date, if different), but instead from the date you received the signup-related bonus on the previous card, which may be 3-4 months later than the approval date. The same rule applies regardless of the type of signup bonus received (points, miles, or free-night certs); anniversary benefits unrelated to spending requirements, such as annual IHG & Marriott certs, do not count as signup bonuses.
  • If you still have your old card of the same type, you're ineligible.
  • Chase's policy does not indicate whether there is also a minimum waiting period between cancellation and reapplication, and there is not yet sufficient anecdotal evidence from FTers to draw firm conclusions. At a minimum, a prudent churner will wait at least a week or two after cancellation before reapplying so that all of Chase's systems fully reflect that closure. (See first bullet point above.) At least one FTer has reported re-applying successfully 14 days after canceling the previous card.
Finally, note that if you reapply too soon, Chase may still issue you the new card. (This differs from some other card issuers, which may deny such applications outright.) In this case, Chase typically notifies you by letter within a month or two after approval that, as a previous cardholder, you will not receive the bonus a second time.

I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?
No. Being an additional user on someone else's account poses no bar to applying for that same card & bonus, except insofar as such cards may count toward the 5/24 rule (as discussed above).

I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?
Yes.

In the past, the conventional wisdom among FTers was that you were more likely to hurt your chances by closing an account or reducing CL unilaterally. However, substantial evidence from 2014 onward strongly indicates that Chase is increasingly likely to reject applications (or at least not auto-approve them) where an applicant has an existing total credit line that is high compared to his/her income & spending patterns. (For many members, the threshold appears to be in the $45K-60K range, but that is highly speculative.)

Recent reports suggest that closing accounts and/or voluntarily reducing credit lines increases the odds of auto-approval or in-branch pre-approval. (You can do either by calling or simply sending a secure message through your Chase online account. You do not need to provide a reason for the request.) For best results, keep at least $5K-10K in excess credit; if your application is not approved, you can always contact the reconsideration department and offer to reallocate that portion of your existing credit line. Note: despite allowing credit line to be moved between personal and business accounts in the past, Chase is no longer permitting such reallocation in either direction.

With respect to timing, it is better to reduce any CL as soon as you can conveniently do so, e.g., after meeting the bonus spend on a card you do not plan to use regularly thereafter. (Do not reduce CL on a given card if it would increase your "credit utiilization"--that is, the ratio of outstanding balance to CL--above ~30%. A high credit utilization number is a red flag for banks and can adversely affect your credit score.) Waiting until one's next application to lower a CL is less than optimal, as the reduced CL is not immediately recognized by all of Chase's systems.

There is no known minimum wait between lowering a CL and having the freed-up amount become available for purposes of a new application. A prudent applicant will, as recommended above, plan well in advance; failing that, an applicant would be wise to wait at least 24 hours between lowering a CL and applying for a new card.

I wasn't auto-approved. Should I call in?
It may be better to avoid calling Chase unless your application is denied. Many recent calls on pending applications led to denials, and many people report having success letting applications work their way through the system. Be patient. Time is on your side; increasingly, Chase CSRs are not.

If you do call, expect extensive and possibly hostile questioning. Be prepared to answer questions regarding the need for more credit, past credit apps for both Chase and other banks, income, business finances, etc. Know your CLs with Chase before you call so you know which card/s you are willing to decrease the CLs on. If the app is for a significant other who dislikes such calls, they can authorize you to speak on their behalf and hand the phone over to you.

How can I determine the deadline for meeting the spend requirement to earn the signup bonus?
Just send Chase a secure message (SM) through your online account. Although the deadline should in theory be N months from the date of approval (not the date of application or card activation)--where N is the number of months specified in the offer--Chase typically pads this period to account for the time required to fabricate and deliver physical cards. For example, a recent "3-month" deadline was in fact 114 days, as confirmed by Chase's SM confirmation.

Once I meet the card's spend requirement, how soon will I receive my signup bonus points?
Bonus points typically accrue at the close of the billing period in which you incur the corresponding charges. Points should appear in your hotel/airline account within a few days thereafter.

NOTE: If you complete your required spending in the last 7-10 days of the statement period, the bonus may not post until the following month's statement, even if the regular per-dollar points post on the first statement. This is normal behavior for Chase and is not worth a phone call.

Should I downgrade or cancel my existing cards before applying?
Useful Chase telephone numbers
(800) 432-3117 – General Application Status Line, automated
(800) 436-7927 – Alternative General Application Status Line, automated
(888) 609-7805 – Alternative Personal Reconsideration line with live rep
(888) 269-8690 - Business Credit Card Application Status Line, automated
(800) 453-9719 – Business Credit Card Reconsideration Line with live rep
(800) 955-9900 – General Card Services and Application status, automated
(888) 298-5623 – Credit Reallocation Office (Personal cards)
(800) 453-9719 – Credit Reallocation Office (Business cards)
(888) 622-7547 – Executive Offices
(877) 470-9042 – Personal Application Verification line with live rep
Twitter: @ChaseSupport
Note: In the past, automated telephone status reports stating that Chase would notify you in 2 weeks often resulted in an approval, whereas the "7-10 days" telephone recording often indicated imminent denial. In 2016, this pattern became increasingly unpredictable, with many applicants receiving approval despite an earlier "7-10 days" automated telephone message. As a result, automated telephone responses should not be regarded as reliable indicators of an application's likely outcome.
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Applying for Chase Credit Cards, 2017-2019

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Old Mar 5, 2018, 3:44 pm
  #1531  
 
Join Date: Jan 2016
Posts: 8
I'm AU on my wife's CSR for about a year.
I also have my own regular Freedom card for 5 years.
Finally after waiting for almost 2 years I'm at 2/24 now and ready to apply for CSR / CSR / CIP to enhance my Freedom Ultimate rewards.

My wife's CSR is about 30% of of my current total CC limits and it has the biggest limit among all my other cards (doubles the 2nd one).
Considering the posts that Chase doesn't like to add too much credit and that looks like you can't have two Sapphire cards at the same time - what's my best strategy?
Should I remove myself as AU from wife's CSR before applying? Don't want to lose Priority Pass...
My credit is 690-700 - not excellent - should I better apply for CSR or CSP to be approved? I have Freedom for 5 years.
Any help appreciated.
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Old Mar 6, 2018, 1:58 am
  #1532  
 
Join Date: Aug 2010
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Originally Posted by stam27
I'm AU on my wife's CSR for about a year.
I also have my own regular Freedom card for 5 years.
Finally after waiting for almost 2 years I'm at 2/24 now and ready to apply for CSR / CSR / CIP to enhance my Freedom Ultimate rewards.

My wife's CSR is about 30% of of my current total CC limits and it has the biggest limit among all my other cards (doubles the 2nd one).
Considering the posts that Chase doesn't like to add too much credit and that looks like you can't have two Sapphire cards at the same time - what's my best strategy?
Should I remove myself as AU from wife's CSR before applying? Don't want to lose Priority Pass...
My credit is 690-700 - not excellent - should I better apply for CSR or CSP to be approved? I have Freedom for 5 years.
Any help appreciated.
If you're quite sure your 2/24 count is correct, you could apply for all three, just leave some time in between to avoid 1/30 and 2/30. I'd apply for the CIP first as it doesn't count towards your x/24 count, wait a month or two, then consider doing a double dip of the CSR & CSP on the same day -- we've seen many data points of both being approved and eligible for the sign-up bonus when opened on the same day.

We've seen a number of folks suggesting it's tougher to shift CLs around to enable opening a Chase product over the past few weeks, so you might be better off removing yourself as an AU.
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Old Mar 7, 2018, 6:41 pm
  #1533  
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First Chase Credit Card App, Branch or Online?

Minor just reached 18. Like to app for the first credit card. Already have credit profile and FICO is about 740. Bank accounts at both Chase and BofA. Pre-approved at BofA.

For Chase application, is it better to go to a branch? There is the referral bonus if this app is done online.
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Old Mar 8, 2018, 9:32 am
  #1534  
 
Join Date: Jan 2012
Posts: 130
Any DPs on Chase becoming really, really hard to get approvals on?

I'm at 3/24. The only one of those being Chase is the Ritz Carlton card. With Chase open I have Ritz (12k limit), IHG (6k), Ink Business Preferred (22k). Credit score of 750+. Low credit utilization but relatively high spend and I pay balances in full every month.

Recently applied for Southwest Premier and Premier Business on same day. Received letter saying denial of both for ""too many requests for credit or opened accounts with us." I have very few applications with anyone in the last 12 months and none with Chase. ...?

Called recon and he put me through a serious battery of questions -- income sources, tax information, business expenses, purpose of the cards, likely spend, reason for a 10-year old charge off and some 7-year old missed auto loan payments, etc. Then told me that I could only recon for (1) of the cards today. I picked business. Almost instant denial because he said I already have a 22k business line on the Ink card and my highest balance ever has been $7k. I offered to move that line to the new card and he said that they were happy to increase that credit line or offer me more credit -- but would not be willing to open a new account.

I can't close the Ink because I would lose my UR points.
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Old Mar 8, 2018, 6:41 pm
  #1535  
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Originally Posted by RedSun
Minor just reached 18. Like to app for the first credit card. Already have credit profile and FICO is about 740. Bank accounts at both Chase and BofA. Pre-approved at BofA.

For Chase application, is it better to go to a branch? There is the referral bonus if this app is done online.
How do you have a credit profile if you're looking to get your first credit card? Via a parents card or what?

Chase is known to deny people who don't have 12 months worth of their own credit history. I'd recommend 2 things. If you don't mind taking your chances of a hard pull and denial, if you have a Chase branch that's convenient, go and see if you're pre approved for anything, like a freedom or freedom unlimited and apply. I say this because there may be a higher offer in branch vs online.

If Chase won't approve you, discover is known to be more lenient with approving people who are just starting out, then come back to Chase after you have a full year of your own credit history.
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Old Mar 8, 2018, 7:22 pm
  #1536  
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Originally Posted by krazykanuck
How do you have a credit profile if you're looking to get your first credit card? Via a parents card or what?

Chase is known to deny people who don't have 12 months worth of their own credit history. I'd recommend 2 things. If you don't mind taking your chances of a hard pull and denial, if you have a Chase branch that's convenient, go and see if you're pre approved for anything, like a freedom or freedom unlimited and apply. I say this because there may be a higher offer in branch vs online.

If Chase won't approve you, discover is known to be more lenient with approving people who are just starting out, then come back to Chase after you have a full year of your own credit history.
The minor has had my card for some time. I can see the TransUnion credit profile back in July 2017. I can't tell when the credit profile started.

I intend to go to a branch. It is easy to verify the ID etc and the banker seems nice. If Chase does not approve, it is fine. I know we get BofA pre-approval. Also AmEx pre-approved.
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Old Mar 8, 2018, 10:55 pm
  #1537  
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Confused

Originally Posted by RedSun
Minor just reached 18. Like to app for the first credit card. Already have credit profile and FICO is about 740. Bank accounts at both Chase and BofA. Pre-approved at BofA.

For Chase application, is it better to go to a branch? There is the referral bonus if this app is done online.

Originally Posted by RedSun
The minor has had my card for some time. I can see the TransUnion credit profile back in July 2017. I can't tell when the credit profile started.

I intend to go to a branch. It is easy to verify the ID etc and the banker seems nice. If Chase does not approve, it is fine. I know we get BofA pre-approval. Also AmEx pre-approved.
I'm having trouble interpreting these two posts. Who's the minor? You? Your child? Flesh this out for us please.
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Old Mar 9, 2018, 1:27 am
  #1538  
 
Join Date: Aug 2010
Posts: 124
Originally Posted by wotan2525
Any DPs on Chase becoming really, really hard to get approvals on?

I'm at 3/24. The only one of those being Chase is the Ritz Carlton card. With Chase open I have Ritz (12k limit), IHG (6k), Ink Business Preferred (22k). Credit score of 750+. Low credit utilization but relatively high spend and I pay balances in full every month.

Recently applied for Southwest Premier and Premier Business on same day. Received letter saying denial of both for ""too many requests for credit or opened accounts with us." I have very few applications with anyone in the last 12 months and none with Chase. ...?

Called recon and he put me through a serious battery of questions -- income sources, tax information, business expenses, purpose of the cards, likely spend, reason for a 10-year old charge off and some 7-year old missed auto loan payments, etc. Then told me that I could only recon for (1) of the cards today. I picked business. Almost instant denial because he said I already have a 22k business line on the Ink card and my highest balance ever has been $7k. I offered to move that line to the new card and he said that they were happy to increase that credit line or offer me more credit -- but would not be willing to open a new account.

I can't close the Ink because I would lose my UR points.
Suspect the SW biz might have been denied due to 1/30 as it was applied on the same day as the personal card. There's basically no benefit to applying for two Chase cards like this as the hard pulls don't combine -- one incurred for personal, one for the biz, regardless.

I'd recommend calling recon again and try to push one through again one at a time. The personal should be easier to get approved, as far as Chase goes, so maybe try for the biz one first.

For the business, one option may be to preemptively lower your Ink's CL, give it a few days to propagate in the Chase system, then call recon again, to see if clearing that additional room would enable approval of the SW biz. Mind sharing how much CL you have extended to you in personal and biz accounts, relative to income + revenue? It's possible they perceive excessive risk with too much existing credit. Worst comes to worst, would you have a family member to transfer your Ink's UR over to? Chase gives you 90 days to move them

The business app interview you experienced is pretty standard, unfortunately. Expect to face it (or a slightly more abbreviated version of it) again when calling recon.

Last edited by prech; Mar 9, 2018 at 1:34 am
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Old Mar 9, 2018, 5:54 am
  #1539  
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by RedSun
The minor has had my card for some time. I can see the TransUnion credit profile back in July 2017. I can't tell when the credit profile started.

I intend to go to a branch. It is easy to verify the ID etc and the banker seems nice. If Chase does not approve, it is fine. I know we get BofA pre-approval. Also AmEx pre-approved.
Respectfully, applying for a Chase card as one's first credit card as an 18 year old is a bad idea. The minor's authorized user history won't help with Chase. The odds of approval are practically nil and the denial will only hurt your approval odds with future cards that you should have been applying for in the first place.

The 18yo should target a student credit card, charge $10-$20 per month while paying in full for a year before even considering Chase.
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Old Mar 9, 2018, 6:12 am
  #1540  
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Originally Posted by pallhedge
Respectfully, applying for a Chase card as one's first credit card as an 18 year old is a bad idea. The minor's authorized user history won't help with Chase. The odds of approval are practically nil and the denial will only hurt your approval odds with future cards that you should have been applying for in the first place.

The 18yo should target a student credit card, charge $10-$20 per month while paying in full for a year before even considering Chase.
I think we agree it is hard to open Chase as the first card. I still like to spend a HP to try it. I know we are pre-approved for a couple other cards, and can get them opened after Chase attempt.
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Old Mar 9, 2018, 9:06 am
  #1541  
 
Join Date: Nov 2014
Location: NYC
Posts: 557
Originally Posted by RedSun
I think we agree it is hard to open Chase as the first card. I still like to spend a HP to try it. I know we are pre-approved for a couple other cards, and can get them opened after Chase attempt.
Pre-approvals can be revoked when they re-pull your credit. Seeing a denial for the very first app certainly isn't going to help his/your odds.
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Old Mar 9, 2018, 1:02 pm
  #1542  
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Originally Posted by RedSun
Minor just reached 18. Like to app for the first credit card......
See also:

First credit card for 18 year old
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Old Mar 9, 2018, 1:18 pm
  #1543  
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All excellent points. My other 20-year old has 10 credit cards from Amex, BofA, Barclay, Discover and Citi. But just not at Chase. I like to change it.... At least give it a try.
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Old Mar 10, 2018, 9:27 am
  #1544  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by RedSun
The minor has had my card for some time. I can see the TransUnion credit profile back in July 2017. I can't tell when the credit profile started.

I intend to go to a branch. It is easy to verify the ID etc and the banker seems nice. If Chase does not approve, it is fine. I know we get BofA pre-approval. Also AmEx pre-approved.
I understand wanting to do 5 Chase apps before apps with other banks due to 5/24, but I think it's best to do one of the pre-approved personal cards from another bank first. Spend on that and pay off in full for at least 6 months before trying with Chase. Then get one of the lower level personal Chase cards, say the Freedom card, and use that monthly, paying off in full each billing period, for another 6 months. Then you are good to go for 3 major Chase personal cards (one at a time, of course). A year after that you can start applying for Chase bus cards, as they are more difficult to get approved, and most likely won't add to your 5/24 count.
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Old Mar 10, 2018, 9:34 am
  #1545  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by wotan2525
Any DPs on Chase becoming really, really hard to get approvals on?

I'm at 3/24. The only one of those being Chase is the Ritz Carlton card. With Chase open I have Ritz (12k limit), IHG (6k), Ink Business Preferred (22k). Credit score of 750+. Low credit utilization but relatively high spend and I pay balances in full every month.

Recently applied for Southwest Premier and Premier Business on same day. Received letter saying denial of both for ""too many requests for credit or opened accounts with us." I have very few applications with anyone in the last 12 months and none with Chase. ...?

Called recon and he put me through a serious battery of questions -- income sources, tax information, business expenses, purpose of the cards, likely spend, reason for a 10-year old charge off and some 7-year old missed auto loan payments, etc. Then told me that I could only recon for (1) of the cards today. I picked business. Almost instant denial because he said I already have a 22k business line on the Ink card and my highest balance ever has been $7k. I offered to move that line to the new card and he said that they were happy to increase that credit line or offer me more credit -- but would not be willing to open a new account.

I can't close the Ink because I would lose my UR points.
Your total CCL is $40K, which may be PART of the problem. I'd lower that before trying to apply, or even Recon, again. Only keep as much CL on each card as you expect to actually use in any one billing period. The past advice was to keep Chase CL to move to new apps, but that's outdated. Chase is now quite reluctant to move CL to other apps/cards, as you just found out.
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