Chase Warning for "Combine Points" Use
Apr 21, 2015 | 2:03 am
#1
Original Poster
Join Date: Feb 2012
Posts: 4,631
Chase Warning for "Combine Points" Use
I moved some UR points today from my business to personal card. When I got to the confirmation screen, I was rather surprised by a prominent warning (below). Maybe it's not a new feature and was discussed somewhere on this forum, but i haven't noticed it before.
The threat of point confiscation sounds pretty nasty, especially following a rather routine transfer. And what's wrong with "maintaining credit card accounts for the sole purpose of generating rewards"? For what other purpose should we maintain their UR-earning accounts -- running up interest charges?
Combine points with other Chase cards with Ultimate Rewards
You can move points to another Chase card with Ultimate Rewards belonging to you, your spouse, or domestic partner. If we suspect that you've engaged in fraudulent activity related to your credit card account or Ultimate Rewards, or that you've misused Ultimate Rewards in any way (for example by buying or selling points, moving or transferring points with or to an ineligible third party or account, or repeatedly opening or otherwise maintaining credit card accounts for the sole purpose of generating rewards) we may temporarily prohibit you from earning points or using points you've already earned. If we believe you've engaged in any of these acts, we'll close your credit card account and you'll lose all your points.
You can move points to another Chase card with Ultimate Rewards belonging to you, your spouse, or domestic partner. If we suspect that you've engaged in fraudulent activity related to your credit card account or Ultimate Rewards, or that you've misused Ultimate Rewards in any way (for example by buying or selling points, moving or transferring points with or to an ineligible third party or account, or repeatedly opening or otherwise maintaining credit card accounts for the sole purpose of generating rewards) we may temporarily prohibit you from earning points or using points you've already earned. If we believe you've engaged in any of these acts, we'll close your credit card account and you'll lose all your points.
Apr 21, 2015 | 6:26 am
#2
Join Date: Jul 2001
Location: DTW
Programs: Dirt Status w/ All
Posts: 5,049
Chase probably does not know if it is a routine, allowable transfer or against the rules at the time you initiate it. Better to warn everyone, every time, so there is no "well you never told me I couldn't transfer to my uncle's girlfriend's goldfish..." argument later.
They also want profitable customers. Closing a card the instant you hit minimum spend is not profitable for them. Same with charging $20K a week in gift cards at Staples to get a 5X points that costs them more in rewards than the merchant swipe fee makes up.
I am sure that those exact same terms are in the T&C booklet that came with your card, but nobody reads that. Putting a simple popup on a website probably saves 1000s of hours of time for CSRs arguing about why abusers had their points taken away.
They also want profitable customers. Closing a card the instant you hit minimum spend is not profitable for them. Same with charging $20K a week in gift cards at Staples to get a 5X points that costs them more in rewards than the merchant swipe fee makes up.
I am sure that those exact same terms are in the T&C booklet that came with your card, but nobody reads that. Putting a simple popup on a website probably saves 1000s of hours of time for CSRs arguing about why abusers had their points taken away.
Apr 21, 2015 | 2:41 pm
#4
Original Poster
Join Date: Feb 2012
Posts: 4,631
I never close Chase accounts in less than a year, and my spend at Staples has been under 1K annually. But when the AF hits, I often do cancel. Is there much chance of that unleashing their wrath?
Apr 21, 2015 | 2:46 pm
#5
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,385
I have had them before, do you feel guilty?
I moved 300k for my business to my wife's, no problem..
They also have a recording on MS, that they sometimes have you listen to...
I moved 300k for my business to my wife's, no problem..
They also have a recording on MS, that they sometimes have you listen to...
j/k
Apr 21, 2015 | 5:44 pm
#7
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,385
No, I started over 20 years ago, Value Jet had points on drink cups from Wendy's 16 years ago, had the help getting them for me after closing...
Welcome to FT new guy.,
Welcome to FT new guy.,