Chase Got Hacked
#1
Original Poster
Join Date: Jan 2013
Location: 212
Programs: Marriott Titanium, Hilton Gold, UA Silver
Posts: 502
Chase Got Hacked
Happened a few days ago. They claim only customer names, addresses and phone numbers were taken (hence why my SPAM folder is about to explode), but you should monitor your transaction activity in case something odd shows up.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
#2
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
As I have read it, the hackers basically got ROOT. Very bad, especially if there were any trusted systems. If so, I would not place blind reliance on subsequent server logging. The claim that only customer names, addresses and phone numbers were taken is worth its weight in Skypesos IMHO.
Monitor those Chase Cards and/or get them replaced.
Monitor those Chase Cards and/or get them replaced.
Happened a few days ago. They claim only customer names, addresses and phone numbers were taken (hence why my SPAM folder is about to explode), but you should monitor your transaction activity in case something odd shows up.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
#3
Join Date: Jan 2014
Location: Chyona
Programs: Anywhere I can ski...
Posts: 401
Happened a few days ago. They claim only customer names, addresses and phone numbers were taken (hence why my SPAM folder is about to explode), but you should monitor your transaction activity in case something odd shows up.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
Unfortunately, it may draw more (human) attention to your transaction activity in the next few days/weeks.
#4
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
#5
Join Date: Feb 2011
Posts: 1,353
The problem is that the fraud may not end up on a Chase account -- names/addresses/phone numbers can be used to social engineer access to other things (in addition to being sold as a database of local addresses of "people qualified for credit" that may be more likely to have nice things in their homes).
I'm actually not very concerned with credit card numbers being stolen; those are indeed the ownership and responsibility of the credit card company, and dealing with fraud on them is straightforward. Names/addresses/social security numbers are much more concerning, especially if it can be combined with other information gotten/stolen elsewhere.
Stolen health care info still sounds like the biggest deal, especially because it's often managed by bureaucrats who seem to revel in making things harder for honest customers, like claiming that they can't release details of a thief's care because of HIPAA, but won't remove the charges (the law should be clarified that they can choose one response or the other -- if they believe it's another person, pull the records and charges, if they don't, release all data to the customer they claim is responsible for paying).
I'm actually not very concerned with credit card numbers being stolen; those are indeed the ownership and responsibility of the credit card company, and dealing with fraud on them is straightforward. Names/addresses/social security numbers are much more concerning, especially if it can be combined with other information gotten/stolen elsewhere.
Stolen health care info still sounds like the biggest deal, especially because it's often managed by bureaucrats who seem to revel in making things harder for honest customers, like claiming that they can't release details of a thief's care because of HIPAA, but won't remove the charges (the law should be clarified that they can choose one response or the other -- if they believe it's another person, pull the records and charges, if they don't, release all data to the customer they claim is responsible for paying).
#6
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Join Date: May 2012
Location: ORD
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Posts: 1,786
The problem is that the fraud may not end up on a Chase account -- names/addresses/phone numbers can be used to social engineer access to other things (in addition to being sold as a database of local addresses of "people qualified for credit" that may be more likely to have nice things in their homes).
I'm actually not very concerned with credit card numbers being stolen; those are indeed the ownership and responsibility of the credit card company, and dealing with fraud on them is straightforward. Names/addresses/social security numbers are much more concerning, especially if it can be combined with other information gotten/stolen elsewhere.
Stolen health care info still sounds like the biggest deal, especially because it's often managed by bureaucrats who seem to revel in making things harder for honest customers, like claiming that they can't release details of a thief's care because of HIPAA, but won't remove the charges (the law should be clarified that they can choose one response or the other -- if they believe it's another person, pull the records and charges, if they don't, release all data to the customer they claim is responsible for paying).
I'm actually not very concerned with credit card numbers being stolen; those are indeed the ownership and responsibility of the credit card company, and dealing with fraud on them is straightforward. Names/addresses/social security numbers are much more concerning, especially if it can be combined with other information gotten/stolen elsewhere.
Stolen health care info still sounds like the biggest deal, especially because it's often managed by bureaucrats who seem to revel in making things harder for honest customers, like claiming that they can't release details of a thief's care because of HIPAA, but won't remove the charges (the law should be clarified that they can choose one response or the other -- if they believe it's another person, pull the records and charges, if they don't, release all data to the customer they claim is responsible for paying).
#7
Join Date: May 2014
Posts: 378
#8
Join Date: Jan 2014
Location: Chyona
Programs: Anywhere I can ski...
Posts: 401
we all should be worried about such details as it is the basic mean for "us" to validate to the world who "we" exist and for the world to confirm this information we have provided that we are us, these information might not seem very sensitive but imagine a world where someone purposely "erased" your name, address, phone number history, etc. how could you prove your name is "X" when "X" does not even exist? how could you show you leaved at "X" when there is no information show you leaving at "X"? et cetera...?
#9
Suspended
Join Date: May 2012
Location: ORD
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Posts: 1,786
we all should be worried about such details as it is the basic mean for "us" to validate to the world who "we" exist and for the world to confirm this information we have provided that we are us, these information might not seem very sensitive but imagine a world where someone purposely "erased" your name, address, phone number history, etc. how could you prove your name is "X" when "X" does not even exist? how could you show you leaved at "X" when there is no information show you leaving at "X"? et cetera...?
This is not about information being erased, and that would be basically impossible anyway, and thus completely off topic
#11
Join Date: Aug 2013
Posts: 67
So far, I have one chase card number that is stolen and used by someone. My husband has two chase card numbers that are stolen and used by someone.
Chase identified the fraud charge pretty quick and noticed us right away. We got replacement cards with new numbers.
Watch out for your chase credit card transactions. It seems like a pretty bad and wide spread issue.
Chase identified the fraud charge pretty quick and noticed us right away. We got replacement cards with new numbers.
Watch out for your chase credit card transactions. It seems like a pretty bad and wide spread issue.
#12
Join Date: Jul 2011
Posts: 775
Chase and Gov't officials think the public is DUMB they tell us no S.S.#'s or C.C. # were taken -- the hackers spent weeks on the Chase system ---the motive was first make quick money with the financial info . If chase revealed that 60,70,80 million C.C. NUMBERS OR BANK ACCOUNTS WERE STOLEN the financial markets would collapsed --It would not be the first time the public was lied to --
#13
Join Date: Jun 2012
Posts: 72
This is getting so ridiculous to a point where the government has to begin regulating this. I work with the banking industry and I am seeing louder voices for implementation of bio-metrics into the verification process. Essentially, instead of matching the ID to the credit cards, the system will match your fingefrprints to the credit card.
This will help a lot since many stores say cash only because of stolen credit cards used to purchase those gift cards.
This will help a lot since many stores say cash only because of stolen credit cards used to purchase those gift cards.
#14
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
There's something I don't understand with all of this (Target, Home Depot, and now Chase). If I were a hacker, I would go for the real gold. (Alas, I'm not. I just like to travel.)
The mother lode of information resides at the IRS, the Social Security administration, and myriads of other Federal and State government offices. If I had to guess, I would suspect that private firms such as Chase may have better cyber-security than the government.
Or perhaps this has already happened and they haven't told us?
The mother lode of information resides at the IRS, the Social Security administration, and myriads of other Federal and State government offices. If I had to guess, I would suspect that private firms such as Chase may have better cyber-security than the government.
Or perhaps this has already happened and they haven't told us?
#15
Join Date: Jun 2014
Programs: Delta, Hilton Honors, SPG, Marriott, Hyatt
Posts: 672
There's something I don't understand with all of this (Target, Home Depot, and now Chase). If I were a hacker, I would go for the real gold. (Alas, I'm not. I just like to travel.)
The mother lode of information resides at the IRS, the Social Security administration, and myriads of other Federal and State government offices. If I had to guess, I would suspect that private firms such as Chase may have better cyber-security than the government.
Or perhaps this has already happened and they haven't told us?
The mother lode of information resides at the IRS, the Social Security administration, and myriads of other Federal and State government offices. If I had to guess, I would suspect that private firms such as Chase may have better cyber-security than the government.
Or perhaps this has already happened and they haven't told us?