Local Chase branch leaving voicemails, asking me to call back...
Jul 31, 2014, 3:51 pm
#1
Original Poster
Join Date: Nov 2013
Posts: 4,374
Local Chase branch leaving voicemails, asking me to call back...
I've received two voicemails on this week from a local Chase branch. Both from the same guy who describes himself as a personal banker "calling with some information I would find helpful." He asks me to call back or stop by the branch.
Is this a marketing call or something relevant to my accounts? I have Ink Classic and Sapphire Preferred, both about one year old. Although I never MS, virtually all of my spend on these cards is in bonus point categories. I would hate to lose my UR balance.
Is this a marketing call or something relevant to my accounts? I have Ink Classic and Sapphire Preferred, both about one year old. Although I never MS, virtually all of my spend on these cards is in bonus point categories. I would hate to lose my UR balance.
Jul 31, 2014, 5:33 pm
#2
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
I would at least give him the benefit of the doubt and give him a call. It could be something valuable or it could just be a marketing agent trying to convince you to refinance your mortgage. You will never know until you call and ask.
Jul 31, 2014, 6:15 pm
#3
Join Date: Jan 2013
Posts: 743
Safest thing would be to walk into that branch bank.
Aug 1, 2014, 8:25 pm
#8
Join Date: Jun 2013
Posts: 531
Be careful what you volunteer if you call. It could also be someone phishing for your personal information. For example, the IRS is having a lot of problems with scammers calling pretending to be real IRS employees and asking people for personal information and credit card numbers to pay a supposed bill. It is apparently easier to spoof a caller ID than it used to be.
Safest thing would be to walk into that branch bank.
Safest thing would be to walk into that branch bank.
Aug 2, 2014, 7:55 pm
#9
Join Date: Jun 2014
Posts: 9
You most likely have a checking or savings offer in the system... You may also have a mortgage with them they are looking to refinance. Its nothing to worry about, if you call back they will make the pitch and you can either take it or leave it and the calls will stop.
Aug 2, 2014, 8:07 pm
#10
Join Date: Aug 2011
Location: PDX
Posts: 469
I received a couple of these calls last year, and also a few this year. Seems to be marketing trying to get me into the local branch. I've been inundated with bonus offers to sign up for either a savings or checking accounts from Chase. I have a long history of credit with them but no other accounts.
I wouldn't be too worried about this phone call, but indeed always exercise caution. I'd go into the branch myself if I really wanted to take advantage of one of the offers.
I wouldn't be too worried about this phone call, but indeed always exercise caution. I'd go into the branch myself if I really wanted to take advantage of one of the offers.
Aug 2, 2014, 8:27 pm
#12
Join Date: May 2002
Location: Arizona
Posts: 5,690
Aug 4, 2014, 9:53 am
#13
Join Date: Oct 2005
Programs: UA 1K, Hertz 5*, IHG RA, Hyatt Diamond, Amex Plat, SPG Gold
Posts: 717
They're hoping that you will do more business with Chase. I got a call a few years ago from a 'personal banker' offering investments that could yield far higher returns. I told them that I worked for a hedge fund already and quite familiar with investing, in addition could not invest through Chase for compliance reasons. He sounded confused and asked if I could just come in so his manager could show me some information. I came in to deposit a check one day and they called over the manager who tried to start up a conversation. He tried to pitch me a few mutual funds and ETFs.
Aug 4, 2014, 10:22 pm
#14
Join Date: Aug 2011
Location: PDX
Posts: 469
Aug 5, 2014, 9:36 am
#15
Join Date: Feb 2006
Programs: HH Gold (again), US/UA/DL non-elite, ZE Presidents Circle, WN reluctant no fee convert.
Posts: 1,449
Are these the ACHs masking as DDs? I just don't understand how to do those....