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anyone receiving blank page on UR

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Old Nov 23, 2012 | 7:22 am
  #1  
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Join Date: Nov 2006
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anyone receiving blank page on UR

Wanted to go to UR mall, when I clicked on "ultimate rewards", the page is blank, but when I click on earn rewards faster tab, it works fine.

anyone else have problem?

will i still get point seeing the blank page except for the tabs on top
metoo is offline  
Old Nov 23, 2012 | 7:51 am
  #2  
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anyone receiving blank page on UR

I have this problem on my work computers. I document and take snapshots of every step and put them in my calendar. If the points haven't posted after a week, I send a secure message to Chase and they look into it. When I've used a Chase card, they have always made an "adjustment". No adjustments when using AMEX card, since they can't verify the purchase.
kdw038 is offline  
Old Nov 23, 2012 | 10:08 am
  #3  
 
Join Date: Jun 2011
Posts: 75
Originally Posted by metoo
Wanted to go to UR mall, when I clicked on "ultimate rewards", the page is blank, but when I click on earn rewards faster tab, it works fine.

anyone else have problem?

will i still get point seeing the blank page except for the tabs on top
Which browser and version are you using? An older IE version? If so, try a different browser (Chrome, Firefox, etc) or update your current version...

Also as suggested above take snapshots, once you get it working.
frecuente-flyer is offline  
Old Nov 23, 2012 | 11:17 am
  #4  
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works now, thanks

firefox
metoo is offline  
Old Nov 23, 2012 | 11:42 am
  #5  
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Twice today it's worked properly, once has given me the blank main page. Same Chrome browser.
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Old Nov 23, 2012 | 12:28 pm
  #6  
 
Join Date: Nov 2011
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I had that problem last night. I was using Safari.
fwoomp is offline  


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