Feb 27, 2018, 2:35 am
Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
May 19, 2018, 11:50 pm
#136
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
(A lot of) cheese might not be your most favourable situation, given the amount of calories the cheese brings.
When I am on my way, it often takes something like 32-35 hours door to door, with a total of around 7 meals or snack rounds. Feels pretty stuffed at the end, so to say, despite eating small amounts with every meal. And that is without consuming alcohol and/or sugary soft drinks.
When I am on my way, it often takes something like 32-35 hours door to door, with a total of around 7 meals or snack rounds. Feels pretty stuffed at the end, so to say, despite eating small amounts with every meal. And that is without consuming alcohol and/or sugary soft drinks.
Last edited by Cambo; May 20, 2018 at 9:37 am Reason: Pffff.....
May 20, 2018, 6:41 am
#137
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
I met someone at the Pier J this afternoon, the lounge was littered with trash and used plates....we chatted for about 10 mins and no one came by to clean the area. It’s terrible
May 20, 2018, 8:05 am
#138
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
Definitely agree on the observations...
Was at Pier J and it was a good ~20 mins before someone cleared up the table next to mine. Also the dim sum they had in the noodle bar area was significantly worse (I liked the old beef shiumai) and I felt there were much less non-pork options (I don't eat pork).
At Pier F tried to order the burger at around ~10pm and they had run out. Caprese salad was decent though and service was quite friendly
Was at Pier J and it was a good ~20 mins before someone cleared up the table next to mine. Also the dim sum they had in the noodle bar area was significantly worse (I liked the old beef shiumai) and I felt there were much less non-pork options (I don't eat pork).
At Pier F tried to order the burger at around ~10pm and they had run out. Caprese salad was decent though and service was quite friendly
May 20, 2018, 9:40 am
#139
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Regarding cleaning up in Pier J: I did sit around 1.5 - 2 hours next to a previous visitors' food remnants, despite having put this all aside.
Staffs seems to cleanup only, when the seat is obviously abandoned, when doing their round.
Lounge was pretty quiet at that time.
Staffs seems to cleanup only, when the seat is obviously abandoned, when doing their round.
Lounge was pretty quiet at that time.
May 20, 2018, 3:12 pm
#140
Join Date: Feb 2009
Location: PWM, BOS
Programs: AA EXP, Marriott Plat, Accor Plat+++
Posts: 850
Was at The Pier F on Friday...burger was ok, but definitely a downgrade from before. Requested "no cheese", but it came out with...never had a problem before. The fries were terrible - think undercooked McDonalds skinny fries and the portion was smaller than the mini-fries size in the McDonalds (USA) happy meal.
For kicks I checked the pantry and all the portions in the glass containers in the fridge are definitely a downgrade.
Not much reason to prioritize the Pier F over the other F lounges...maybe that is what they want, IDK. Only reason to visit is the relative quietness.
Cheers.
For kicks I checked the pantry and all the portions in the glass containers in the fridge are definitely a downgrade.
Not much reason to prioritize the Pier F over the other F lounges...maybe that is what they want, IDK. Only reason to visit is the relative quietness.
Cheers.
May 20, 2018, 5:12 pm
#141
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
This is definitely a downgrade. What a shame. Again. Guys at Peninsula are just shaking their heads at what the hell happened to Swire and CX.
May 20, 2018, 10:50 pm
#144
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
A bit of a history lesson if I remember all this correctly. Before the refurbished Pier opened, the Peninsula offering in both lounges was just a buffet. I remember it to be quite a high quality buffet though - basically a mini hotel buffet with a lot of quality selections. There was a secret a la carte menu but it had a very limited selection of basic things like fried rice.
After The Pier reopened, then they introduced the full a la carte dining. And the Wing had a more cut down version of the Pier menu I assume because of limited kitchen facilities.
Now we have a J standard buffet at the Wing, and a low quality a la carte offering in both. And it’s not easy to pop over to the Pier J to get some of their buffet items. Would we prefer they just cut the a la carte if they could bring back a decent self service offering?
May 21, 2018, 4:46 am
#147
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
I’ll take the (OT)bait- AK/it’s different avatars, serve rather decent stuff for the price they charge- Certainly better than the slop that CX serves in coach!
May 22, 2018, 6:34 pm
#148
Join Date: May 2004
Location: TPE
Programs: AA EXP 2MM
Posts: 507
I'm through HKG typically 1-2 times a month and usually head to Pier F. I was there the day before yesterday for the first time since the changeover and without a doubt the f&b has taken a hit. The breakfast items I had were lousy and the food was cold. There's now a mini-buffet in the canteen area. If the offerings were expanded a bit, it would be a viable option to the restaurant dining.
The tray in the lounge area with sherry and port and most importantly those tasty chocolates is gone. Also, the caramelized pecans in the canteen are gone, along with some of the offerings in the small glass jars in the cooler.
On my way to the gate, I stopped by The Bridge to check things out and noticed that the bacon is gone from the breakfast buffet.
Okay, it's not like the sky is falling down, but a few of the things I really enjoyed are gone. And it's not like there's anything to look forward to catering-wise inflight.
All in all, penny wise, pound foolish.
The tray in the lounge area with sherry and port and most importantly those tasty chocolates is gone. Also, the caramelized pecans in the canteen are gone, along with some of the offerings in the small glass jars in the cooler.
On my way to the gate, I stopped by The Bridge to check things out and noticed that the bacon is gone from the breakfast buffet.
Okay, it's not like the sky is falling down, but a few of the things I really enjoyed are gone. And it's not like there's anything to look forward to catering-wise inflight.
All in all, penny wise, pound foolish.
May 22, 2018, 6:58 pm
#149
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
May 22, 2018, 9:56 pm
#150
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
I'm through HKG typically 1-2 times a month and usually head to Pier F. I was there the day before yesterday for the first time since the changeover and without a doubt the f&b has taken a hit. The breakfast items I had were lousy and the food was cold. There's now a mini-buffet in the canteen area. If the offerings were expanded a bit, it would be a viable option to the restaurant dining.
The tray in the lounge area with sherry and port and most importantly those tasty chocolates is gone. Also, the caramelized pecans in the canteen are gone, along with some of the offerings in the small glass jars in the cooler.
On my way to the gate, I stopped by The Bridge to check things out and noticed that the bacon is gone from the breakfast buffet.
Okay, it's not like the sky is falling down, but a few of the things I really enjoyed are gone. And it's not like there's anything to look forward to catering-wise inflight.
All in all, penny wise, pound foolish.
The tray in the lounge area with sherry and port and most importantly those tasty chocolates is gone. Also, the caramelized pecans in the canteen are gone, along with some of the offerings in the small glass jars in the cooler.
On my way to the gate, I stopped by The Bridge to check things out and noticed that the bacon is gone from the breakfast buffet.
Okay, it's not like the sky is falling down, but a few of the things I really enjoyed are gone. And it's not like there's anything to look forward to catering-wise inflight.
All in all, penny wise, pound foolish.