Compensation for no IFE?
#18
Join Date: Nov 2008
Location: HKG YYZ
Programs: Marco Polo Club
Posts: 523
#19
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
#20


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,246
Ahh right, have to catch myself. In my mind I just think IFE = AVOD. Once you get spoiled with AVOD I find never watch old IFE systems anymore.
#24
Suspended
Join Date: Jul 2009
Posts: 256
So you get a free upgrade and then ask for compensation ? amazing no wonder the airlines are in so much trouble with passengers like you creaming every penny they can. Airlines promise to fly you from A to B not keep you entertained
#25
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
No - he used miles to pay for his upgrade. Please at least make an effort to read before you launch into your cynical grumpy old man with more money than he knows what to do with act.
#26




Join Date: Feb 2008
Location: US/TYO/LON
Programs: Marriott Titanium; Hyatt Globalist
Posts: 426
If the IFE isn't working, they should make an attempt to solve it the best of their abilities. Usually in semi filled flights, this is not an issue. Either ways, the OP certainly has something to gripe about, especially on such a long journey, regardless of whether he was upgraded to J or was a paying J pax.
#27
Original Poster
Join Date: Aug 2008
Location: Hong Kong / Toronto / Vancouver
Programs: MPC Silver
Posts: 212
Thank you for all your valuable responses. I'm not a frequent flyer, but certainly you guys helped. I'm going to write a letter to them and use some photos my trip report as proof.
To the poster above somewhere: It's not free upgrade, it's miles upgrade. Nad I'm not those people nick picking about everything. That's why it took a month until my friend told me to compensate. If I didn't tell him about my trip, I wouldn't even bother. Which is also why the FA did not file a report...because I didn't want to bother anymore after 3 attempts. I hate being annoyed...
To the poster above somewhere: It's not free upgrade, it's miles upgrade. Nad I'm not those people nick picking about everything. That's why it took a month until my friend told me to compensate. If I didn't tell him about my trip, I wouldn't even bother. Which is also why the FA did not file a report...because I didn't want to bother anymore after 3 attempts. I hate being annoyed...
#30


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,246




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