Cathay Pacific booking
Aug 14, 2009 | 4:20 am
#1
Original Poster
Join Date: Sep 2006
Posts: 56
Cathay Pacific booking
Hi ...
Not sure if anyone can help ...
I have a number of flights booked with Cathay from London to HK to Auckland for the end of August 09. These were booked via a UK travel agent.
I can not see the booking on the UK Cathay Pacific website. Cathay UK customer services have told me that I will not be able to see my booking until 48 hours before my flight .... is this true?
I have the e-tickets, but as I want to be able to check in on-line 48 hours before - need to be able to view booking on-line before that?
So could someone confirm when I should be able to see the booking online - Now? 48 hours before?
Thanks Mark
Not sure if anyone can help ...
I have a number of flights booked with Cathay from London to HK to Auckland for the end of August 09. These were booked via a UK travel agent.
I can not see the booking on the UK Cathay Pacific website. Cathay UK customer services have told me that I will not be able to see my booking until 48 hours before my flight .... is this true?
I have the e-tickets, but as I want to be able to check in on-line 48 hours before - need to be able to view booking on-line before that?
So could someone confirm when I should be able to see the booking online - Now? 48 hours before?
Thanks Mark
Aug 14, 2009 | 5:11 am
#2
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Aug 14, 2009 | 5:48 am
#3
Original Poster
Join Date: Sep 2006
Posts: 56
Thanks ....
I have been to that page .... no joy .... so maybe it is part of a group booking .... but don't see why ... it is for myself & wife ..... did via travel agent .... maybe I will call them & check .... not going to call Cathay again, as this morning it took nearly 1 hour for someone to answer phone!!
Mark
I have been to that page .... no joy .... so maybe it is part of a group booking .... but don't see why ... it is for myself & wife ..... did via travel agent .... maybe I will call them & check .... not going to call Cathay again, as this morning it took nearly 1 hour for someone to answer phone!!
Mark
Aug 14, 2009 | 5:53 am
#4
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Did you try entering the 5 character booking reference number, or the 10 digit e-ticket number?
The other thing to try is to sign up for AsiaMiles and then get your travel agent to enter your AsiaMiles membership number into the booking. Then you should be able to find it.
The other thing to try is to sign up for AsiaMiles and then get your travel agent to enter your AsiaMiles membership number into the booking. Then you should be able to find it.
Aug 14, 2009 | 6:09 am
#5
Original Poster
Join Date: Sep 2006
Posts: 56
Did you try entering the 5 character booking reference number, or the 10 digit e-ticket number?
The other thing to try is to sign up for AsiaMiles and then get your travel agent to enter your AsiaMiles membership number into the booking. Then you should be able to find it.
The other thing to try is to sign up for AsiaMiles and then get your travel agent to enter your AsiaMiles membership number into the booking. Then you should be able to find it.
I have put in both the 5 character reference & the e-ticket number .... no joy ... but the agent has just told me that I will not be able to see anything on line until 48 hours before I fly ....
I don't want to join AsiaMiles, as I am a BA Exec member, so want all the miles to go there ....
Oh well, maybe I'll just leave it till 48 hours before & check again ... only got less than 2 weeks till then.
Thanks Mark
Aug 14, 2009 | 6:52 am
#7
Original Poster
Join Date: Sep 2006
Posts: 56
It isn't a group booking ... well it shouldn't be .... these are 2 BC flights to Auckland & cost 4k, so they better not be ..... mind you that is 1.3k cheaper than I paid in Christmas 2007 for flights to Oz (using Cathay)!!
Mark
Aug 14, 2009 | 9:21 am
#9
Original Poster
Join Date: Sep 2006
Posts: 56
... but most of our flights (apart from the last one) are night flights, so we should be able to survive ... we will sleep on those flights .... I also wanted to stick with a BA partner, so I could get miles .... BA / Qantas to expensive!!Thanks Mark
Aug 14, 2009 | 10:27 am
#12
Original Poster
Join Date: Sep 2006
Posts: 56
Cathay Pacific had a sale on a few weeks back - my wife & I are going London - HKG - Auckland, then Melbourne - HKG - London ....
I used Flight Centre .... this is a UK company ... each fare was 1998 pp
.... of course we are going out end of Aug09, coming back near end of Sept09.
Anyway Cathay have just told me that I will not be able to see my booking until 48 hours before ... so I'll just wait ...
Thanks for all the responses ...
Mark
I used Flight Centre .... this is a UK company ... each fare was 1998 pp
.... of course we are going out end of Aug09, coming back near end of Sept09. Anyway Cathay have just told me that I will not be able to see my booking until 48 hours before ... so I'll just wait ...
Thanks for all the responses ...
Mark
Aug 14, 2009 | 2:39 pm
#15
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,377
You can still have the flights credited to your BAEC account. Just join AsiaMiles for the purpose of viewing the booking, and then have the agent at the airport change the FF number to your BAEC account number. And make sure that your BAEC number is what appears on your Boarding Pass.
This way you get to both view your reservation online and earn your BAEC miles and Tier Points!
Also, check Seat Guru and SeatExpert, and then call CX to have your seats assigned. As you're flying J, you are eligible for seat pre-assignment.