ISM introducing
Apr 9, 2009 | 3:27 pm
#1
Original Poster
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 748
ISM introducing
Just flew Y from HKG-NRT in Y class. Noticed that the ISM didn't introduce herself to me (as a MPO Gold member). There were other passengers on the first row, who got an introduction and pre-meal drinks served as well?!? What's going on? Is it normal procedure for CX to introduce to passengers or is it just up to the FA's?
Not that I care so much ......well....if others get it? Especially now with the new campaign, I would expect the little extra attention.
Not that I care so much ......well....if others get it? Especially now with the new campaign, I would expect the little extra attention.
Apr 9, 2009 | 5:26 pm
#2
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I am not expecting a lot of DMs on the NRT route. So GOs should also get some attention, but that is up to the ISMs. Don't feel bad. It happens to DMs too.
Sometimes some passengers get more attention for reasons other than status. I was once on an ICN-HKG flight with overbooked J. Three J passengers were downgraded to Y. They got all the attention of the crew.
Sometimes some passengers get more attention for reasons other than status. I was once on an ICN-HKG flight with overbooked J. Three J passengers were downgraded to Y. They got all the attention of the crew.
Apr 11, 2009 | 6:19 am
#3
Join Date: Feb 2003
Location: HKG
Programs: DL/Silver, CX/DM, Marriott/Titanium(LTP)
Posts: 357
It has been a hit or miss lately, even on a long haul flights. It is really up to the ISMs. Sometime I would never see her at all in Y, excepting going to her mid flight break.
So as cxfan1960 said, don't feel bad, it happens to DMs too. I am a bit skeptical about how the campaign might change the behavior of the crew...... Don't get me wrong, they are generally good.
So as cxfan1960 said, don't feel bad, it happens to DMs too. I am a bit skeptical about how the campaign might change the behavior of the crew...... Don't get me wrong, they are generally good.
Apr 11, 2009 | 5:37 pm
#4
Original Poster
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 748
Not bad at all
Sitting in the lounge in Narita now and guess what ........... got an upgrade to J
at the checkin counter. Maybe bcs I am flying J from HKG to PVG, hey .....I am a happy man now
Guys, not feeling sad anymore ....just dissappointed
at the checkin counter. Maybe bcs I am flying J from HKG to PVG, hey .....I am a happy man nowGuys, not feeling sad anymore ....just dissappointed
Apr 11, 2009 | 6:54 pm
#5
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Anyway, don't feel disappointed if the ISM is still playing hide-and-seek with you.
Apr 11, 2009 | 7:32 pm
#6
Join Date: Jan 2009
Location: London
Programs: CX Diamond Plus, BA Gold, SQ
Posts: 66
Just flew Y from HKG-NRT in Y class. Noticed that the ISM didn't introduce herself to me (as a MPO Gold member). There were other passengers on the first row, who got an introduction and pre-meal drinks served as well?!? What's going on? Is it normal procedure for CX to introduce to passengers or is it just up to the FA's?
Not that I care so much ......well....if others get it? Especially now with the new campaign, I would expect the little extra attention.
Not that I care so much ......well....if others get it? Especially now with the new campaign, I would expect the little extra attention.
Apr 12, 2009 | 12:16 am
#7
Original Poster
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 748
Not dissapointed bcs of the upgrade ofcourse
Just arrived in HKG and waiting for my connecting flight.
The flight from NRT was excellent .....the ISM was very very good (she's from Thailand) and the FA's half Japanese and HKG. The Japanese ones were so so so pretty ..........
It cant get better: got upgraded to First class to PVG from HKG on Dragonair .......SWEET!!!!!!!
Just arrived in HKG and waiting for my connecting flight.
The flight from NRT was excellent .....the ISM was very very good (she's from Thailand) and the FA's half Japanese and HKG. The Japanese ones were so so so pretty ..........
It cant get better: got upgraded to First class to PVG from HKG on Dragonair .......SWEET!!!!!!!
Last edited by sl00001; Apr 12, 2009 at 8:22 pm
Apr 13, 2009 | 2:32 am
#9
Join Date: Jan 2009
Location: London
Programs: CX Diamond Plus, BA Gold, SQ
Posts: 66