Are you a Diamond or Emerald...
Nov 19, 2008 | 9:27 am
#1
Original Poster
Join Date: Oct 2004
Programs: BR Gold, MPC Silver
Posts: 322
Are you a Diamond or Emerald...
asked the gate attendant while she was looking at my boarding pass while waiting in line to board CX880 last Monday. Is it too much to ask for CX to hire personnel who are able to read what's on the boarding pass? 
Nov 19, 2008 | 1:43 pm
#2
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
* Interesting - I expect that staff in HKG are better trained.
* Why should she care whether you are DM or EM anyway? Is she taking you to the front of the line? I don't think there is any difference between a DM and an EM at the gate.
* Why should she care whether you are DM or EM anyway? Is she taking you to the front of the line? I don't think there is any difference between a DM and an EM at the gate.
Nov 19, 2008 | 3:58 pm
#3
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
i bet. with the salary package from CX, i'd be surprise if anyone has a basic knowledge of anything would get there...
I'm not trying to be nasty, but that's the case, especially with the new staff...
I'm not trying to be nasty, but that's the case, especially with the new staff...
Nov 19, 2008 | 5:00 pm
#4
Original Poster
Join Date: Oct 2004
Programs: BR Gold, MPC Silver
Posts: 322
I was in the First/Biz class line holding a Y Pass.
Nov 19, 2008 | 5:24 pm
#6
Original Poster
Join Date: Oct 2004
Programs: BR Gold, MPC Silver
Posts: 322
Nov 19, 2008 | 8:48 pm
#9
Join Date: Dec 2007
Location: HK
Programs: CX DM / Bonvoy LTT
Posts: 299
have also been a family of 8 boarding in the F/J line with just myself as a DM and no hassles whatsoever (we were all in Y)....haivng said that, 2 of us were bumped up to J
Nov 19, 2008 | 9:24 pm
#10
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Nov 20, 2008 | 12:07 am
#11
Join Date: Mar 2008
Programs: OW Sapphire - CX MPC Gold, *A GOLD Turkish, IHG Platinum, Hilton Gold, Marriot/SPG Gold, BW Diamond
Posts: 251
wow.. 8 thats high revenue customer, no wonder they upgraded the 'paying' customer ahha..in this case you have DM.
Back to the subject, i would have answered "BOTH, why?"
Back to the subject, i would have answered "BOTH, why?"
Nov 20, 2008 | 12:46 am
#12
Join Date: Mar 2005
Location: SYD
Posts: 3,045
I don't think she was trying to distinguish between the 2. Just checking whether the OP is entitled to priority boarding, and attempting to clear the priority line of people who shouldn't be there.
Nov 20, 2008 | 1:28 am
#13
Join Date: Jan 2005
Location: ...
Programs: CX DM / SQ PPS / VN Platinum
Posts: 1,123
I thought they changed the benefits anyway so that any marco polo member, including Green, gets priority boarding. The lines on the left side have certainly been much longer.
http://www.cathaypacific.com/cpa/en_HK/ffp/mpo/benefits
Nov 20, 2008 | 2:25 am
#14
Original Member
Join Date: May 1998
Location: HKG
Programs: BA GGL, CX DM, AA LT GO, Marriott LT Titanium, Shangri-La DM, Hyatt Globalist, Hilton DM
Posts: 2,030
it's been the case for about 2 years now - I think they changed it since the CX/KA merger / when KA started to be included in the MPO program