Entering Asia Miles number on BA site
Nov 8, 2008, 4:32 am
#1
Original Poster
Join Date: Feb 2008
Posts: 15
Entering Asia Miles number on BA site
Hey all,
I am not sure if I should post this question on CX or the BA section of the forum. But anyhow, I was booking a flight on ba.com and I had the option of entering the Asia Miles number. But after I clicked submit, though there was a message on top saying that the frequent mileage number has been successfully entered, below there was a chart indicating no details were found on any frequent flyer programme and numbers enter
. Does anyone experience such problem on BA website before??? Anyone knows how I can rectify it??
Thanks a bunch
I am not sure if I should post this question on CX or the BA section of the forum. But anyhow, I was booking a flight on ba.com and I had the option of entering the Asia Miles number. But after I clicked submit, though there was a message on top saying that the frequent mileage number has been successfully entered, below there was a chart indicating no details were found on any frequent flyer programme and numbers enter
. Does anyone experience such problem on BA website before??? Anyone knows how I can rectify it??Thanks a bunch
Nov 18, 2008, 8:16 am
#3
Join Date: Jun 2004
Programs: CX Marco Polo
Posts: 45
The Great British Airways Milleage Theft
Yes, I have had exactly the same experience with BA numerous times for our regular staff who fly BA.
BA basically IGNORES your MCO number, and it doesn't get into their system, and you will never get credited your miles! Worse part is that trying to redem the miles afterwards, your request will probably be denied if you are booked in economy class (which should earn 50% miles). BA is terrible at this game, and I think they do this on purpose and make you go through hoops for your miles.
You basically have to call the BA reservations before flying, and get it done on the phone. Most people assume that once the number is put in on BA's website, its there in the reservation, but it doesn't actually get put in. The worst part is the BA check in agents at the airport, they will refuse to put your marco polo number in the booking at the airport and instead tell you to do it 'online' where it is engineered not to work.
You would think that this issue would be more well documented by now but nobody seems to have noticed really.
BA basically IGNORES your MCO number, and it doesn't get into their system, and you will never get credited your miles! Worse part is that trying to redem the miles afterwards, your request will probably be denied if you are booked in economy class (which should earn 50% miles). BA is terrible at this game, and I think they do this on purpose and make you go through hoops for your miles.
You basically have to call the BA reservations before flying, and get it done on the phone. Most people assume that once the number is put in on BA's website, its there in the reservation, but it doesn't actually get put in. The worst part is the BA check in agents at the airport, they will refuse to put your marco polo number in the booking at the airport and instead tell you to do it 'online' where it is engineered not to work.
You would think that this issue would be more well documented by now but nobody seems to have noticed really.