CX Ticketing Time Limits
Jan 9, 2008 | 10:47 pm
#1
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
CX Ticketing Time Limits
Since these seem to be cropping up in a number of threads, this is how they are published on cxagents.com for TAs in Hong Kong at least: (apologies for the somewhat messy layout)
Code:
No Extension for Ticketing Time Limit (TKTL)
We would like to inform you that with immediate effect, our Sales
Office would not accept any request for TKTL extension.
Kindly please stick to the TKTL as generated by the system
or as specified on the farelists, whichever is earlier. We would
also like to take this opportunity to summarize our TKTL policy
as follows:
Ticketing Time Limit for Normal Period:
Booking Made Ticketing Time Limit
More than 13 days 7 days before departure
4 - 13 days 3 days before departure
Within 3 days Immediate
Ticketing Time Limit for Seasonal Peak Period:
Booking Made Ticketing Time Limit
More than 90 days 60 days before departure
46 - 90 days 30 days before departure
22 - 45 days 7 days after booking date or
11 days before departure whichever is earlier
7 - 21 days 3 days after booking date or
5 days before departure whichever is earlier
Within 6 days Immediate
Seasonal Peak Period 2007 / 2008
All Destinations
Summer Peak 2007 13 Jul 07 - 29 Aug 07
Christmas Peak 2007 19 Dec 07 - 29 Dec 07
Chinese New Year Peak 2008 01 Feb 08 - 12 Feb 08
Easter Peak 2008 19 Mar 08 - 24 Mar 08
Summer Peak 2008 11 Jul 08 - 31 Aug 08
Christmas Peak 2008 19 Dec 08 - 26 Dec 08
Europe
HKG-Europe Peak 16 Aug 07 - 20 Aug 07
23 Aug 07 - 03 Sep 07
26 Oct 07 - 31 Oct 07
Europe-HKG Peak 10 Oct 07 - 16 Oct 07
13 Dec 07 - 19 Dec 07
London
HKG-London Peak 01 Sep 07 - 08 Sep 07
04 Jan 08 - 13 Jan 08
London-HKG Peak 07 Dec 07 - 09 Dec 07
13 Dec 07 - 16 Dec 07
Australia / New Zealand
HKG-Australia / New Zealand Peak 21 Dec 07 - 24 Dec 07
New Zealand / MEL / SYD - HKG Peak 24 Aug 07 - 26 Aug 07
30 Nov 07 - 02 Dec 07
06 Dec 07 - 09 Dec 07
ADL - HKG Peak 06 Dec 07 - 09 Dec 07
BNE / CNS - HKG Peak 30 Nov 07 - 02 Dec 07
06 Dec 07 - 09 Dec 07
USA / Canada
HKG-USA Peak 25 Aug 07 - 03 Sep 07
28 Dec 07 - 15 Jan 08
28 Aug 08 - 03 Sep 08
28 Dec 08 - 03 Jan 09
USA-HKG Peak 15 Dec 07 - 23 Dec 07
15 Dec 08 - 23 Dec 08
HKG-YTO Peak 16 Aug 07 - 09 Sep 07
28 Dec 07 - 15 Jan 08
28 Aug 08 - 03 Sep 08
28 Dec 08 - 03 Jan 09
HKG-YVR Peak 20 Aug 07 - 05 Sep 07
28 Dec 07 - 15 Jan 08
28 Aug 08 - 03 Sep 08
28 Dec 08 - 03 Jan 09
Canada - HKG Peak 21 Dec 07 - 30 Dec 07
21 Dec 08 - 31 Dec 08
YVR - JFK Peak 24 Nov 07 - 26 Nov 07
JFK - YVR Peak 20 Nov 07 - 24 Nov 07
- the above guidelines apply to all bookings made in Hong Kong with any one segment on confirmed status.
- the ticketing time limit is not applicable to those special fare bookings with laid down ticketing rules.
- bookings without a ticket number are subject to auto cancellation without prior notification.
- input of fictitious ticket number would also result in cancellation of bookings.
Last edited by christep; Jan 10, 2008 at 12:19 am
Jan 9, 2008 | 10:53 pm
#2
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Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I wonder why I am able to make bookings with my travel agent 2 weeks or more in advance and not have them ticketed until sometimes the day before departure?
Jan 9, 2008 | 11:08 pm
#3
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
One reason they did not bother cancelling until the last day was probably because I could always call back at least 24 hours before departure to rebook.
Jan 10, 2008 | 4:45 am
#6
Join Date: Jan 2007
Location: HKG
Programs: BA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 486
Same applied on GO too. However when I explained it to HKG CX, TPE CX was claimed to be the wrong one.
Jan 10, 2008 | 9:58 am
#7
Join Date: Sep 2004
Location: HK
Posts: 669
Thank you so much for posting! It is very interesting. If you find anything that might be of interest in the website, can you also post them please? It would be so helpful.
In the chart, it mentioned "All Destinations", but also specific routes? Does those specific routes trump the dates for "all destinations", or is it in addition to?
Also, the "peak" dates do target all of the major school/university holidays.
In the chart, it mentioned "All Destinations", but also specific routes? Does those specific routes trump the dates for "all destinations", or is it in addition to?
Also, the "peak" dates do target all of the major school/university holidays.