FlyerTalk Forums - CX Ticketing Time Limits

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)

- Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)

- - CX Ticketing Time Limits (https://www.flyertalk.com/forum/cathay-pacific-cathay/777340-cx-ticketing-time-limits.html)

CX Ticketing Time Limits

Since these seem to be cropping up in a number of threads, this is how they are published on cxagents.com for TAs in Hong Kong at least: (apologies for the somewhat messy layout)

Code:

No Extension for Ticketing Time Limit (TKTL)          



We would like to inform you that with immediate effect, our Sales

Office would not accept any request for TKTL extension.



Kindly please stick to the TKTL as generated by the system

or as specified on the farelists, whichever is earlier. We would

also like to take this opportunity to summarize our TKTL policy

as follows:



Ticketing Time Limit for Normal Period:



Booking Made         Ticketing Time Limit

More than 13 days         7 days before departure

4 - 13 days         3 days before departure

Within 3 days         Immediate



Ticketing Time Limit for Seasonal Peak Period:



Booking Made         Ticketing Time Limit

More than 90 days         60 days before departure

46 - 90 days         30 days before departure

22 - 45 days         7 days after booking date or

                11 days before departure whichever is earlier

7 - 21 days         3 days after booking date or

                5 days before departure whichever is earlier

Within 6 days         Immediate



Seasonal Peak Period 2007 / 2008

All Destinations

Summer Peak 2007         13 Jul 07 - 29 Aug 07

Christmas Peak 2007         19 Dec 07 - 29 Dec 07

Chinese New Year Peak 2008         01 Feb 08 - 12 Feb 08

Easter Peak 2008         19 Mar 08 - 24 Mar 08

Summer Peak 2008         11 Jul 08 - 31 Aug 08

Christmas Peak 2008         19 Dec 08 - 26 Dec 08

Europe

HKG-Europe Peak         16 Aug 07 - 20 Aug 07

                        23 Aug 07 - 03 Sep 07

                        26 Oct 07 - 31 Oct 07

Europe-HKG Peak         10 Oct 07 - 16 Oct 07

                        13 Dec 07 - 19 Dec 07

London

HKG-London Peak         01 Sep 07 - 08 Sep 07

                        04 Jan 08 - 13 Jan 08

London-HKG Peak         07 Dec 07 - 09 Dec 07

                        13 Dec 07 - 16 Dec 07

Australia / New Zealand

HKG-Australia / New Zealand Peak         21 Dec 07 - 24 Dec 07

New Zealand / MEL / SYD - HKG Peak         24 Aug 07 - 26 Aug 07

                        30 Nov 07 - 02 Dec 07

                        06 Dec 07 - 09 Dec 07

ADL - HKG Peak         06 Dec 07 - 09 Dec 07

BNE / CNS - HKG Peak         30 Nov 07 - 02 Dec 07

                        06 Dec 07 - 09 Dec 07

USA / Canada

HKG-USA Peak         25 Aug 07 - 03 Sep 07

                        28 Dec 07 - 15 Jan 08

                        28 Aug 08 - 03 Sep 08

                        28 Dec 08 - 03 Jan 09

USA-HKG Peak         15 Dec 07 - 23 Dec 07

                        15 Dec 08 - 23 Dec 08



HKG-YTO Peak         16 Aug 07 - 09 Sep 07

                        28 Dec 07 - 15 Jan 08

                        28 Aug 08 - 03 Sep 08

                        28 Dec 08 - 03 Jan 09

HKG-YVR Peak         20 Aug 07 - 05 Sep 07

                        28 Dec 07 - 15 Jan 08

                        28 Aug 08 - 03 Sep 08

                        28 Dec 08 - 03 Jan 09

Canada - HKG Peak         21 Dec 07 - 30 Dec 07

                        21 Dec 08 - 31 Dec 08

YVR - JFK Peak         24 Nov 07 - 26 Nov 07

JFK - YVR Peak         20 Nov 07 - 24 Nov 07

the above guidelines apply to all bookings made in Hong Kong with

any one segment on confirmed status.


the ticketing time limit is not applicable to those special fare bookings

with laid down ticketing rules.


bookings without a ticket number are subject to auto cancellation

without prior notification.


input of fictitious ticket number would also result in cancellation

of bookings.

I wonder why I am able to make bookings with my travel agent 2 weeks or more in advance and not have them ticketed until sometimes the day before departure?

Quote:

Originally Posted by sxc (Post 9039674)

I wonder why I am able to make bookings with my travel agent 2 weeks or more in advance and not have them ticketed until sometimes the day before departure?

I did a booking about three months ago. When I called my TA to ticket, she said the deadline was passed but my booking was still there. I suppose the system realised my status and did not do an automatic cancellation by the deadline.

One reason they did not bother cancelling until the last day was probably because I could always call back at least 24 hours before departure to rebook.

I'm reasonably sure that Diamond overrides those deadlines, probably automatically. Gold may well do too.

CX TPE told me as a DM I am not subject to any ticket deadline (except for award bookings). However I am not sure whether this is automated in the system or manually override?

Quote:

Originally Posted by rtwdone4 (Post 9040392)

CX TPE told me as a DM I am not subject to any ticket deadline (except for award bookings). However I am not sure whether this is automated in the system or manually override?

Same applied on GO too. However when I explained it to HKG CX, TPE CX was claimed to be the wrong one.

Thank you so much for posting! It is very interesting. If you find anything that might be of interest in the website, can you also post them please? It would be so helpful.

In the chart, it mentioned "All Destinations", but also specific routes? Does those specific routes trump the dates for "all destinations", or is it in addition to?

Also, the "peak" dates do target all of the major school/university holidays.