Flight Availability Issues
Apr 6, 2007 | 9:17 am
#1
Original Poster
Join Date: Mar 2004
Location: Hong Kong / Toronto
Programs: CX DM, AA Plat Pro, Hyatt Globalist, Marriott Platinum, Hilton Gold
Posts: 118
Flight Availability Issues
Hi All,
Hope someone can enlighten me. I'm trying to book an H-Class seat on CX828 for May 14 or 15 with an existing H-class ticket. I checked availability on ExpertFlyer - it shows H9. I rang up CX and they told me there are no seats available and have to put me on the waitlist. I'm puzzled.
Thanks in advance for your comments and suggestions.
Hope someone can enlighten me. I'm trying to book an H-Class seat on CX828 for May 14 or 15 with an existing H-class ticket. I checked availability on ExpertFlyer - it shows H9. I rang up CX and they told me there are no seats available and have to put me on the waitlist. I'm puzzled.
Thanks in advance for your comments and suggestions.
Apr 6, 2007 | 9:47 am
#2
Join Date: Jun 2006
Location: Hong Kong
Programs: No longer Diamond and missing the good old days of CX
Posts: 1,521
Looks like there has been something wrong with availability recently:
http://www.flyertalk.com/forum/showp...15&postcount=8
http://www.flyertalk.com/forum/showp...15&postcount=8
Apr 6, 2007 | 9:53 am
#3
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
There were some problems reported on ExpertFlyer. There is another thread in this forum discussing that.
Did you call CX reservation or MPC? Were you already MPC SL when you booked this ticket (some years ago I encountered such a situation and CX was not aware of my status being upgraded)? If not done yet, please call MPC as MPC SL should get some priority and you can hopefully get cleared soon.
Did you call CX reservation or MPC? Were you already MPC SL when you booked this ticket (some years ago I encountered such a situation and CX was not aware of my status being upgraded)? If not done yet, please call MPC as MPC SL should get some priority and you can hopefully get cleared soon.
Apr 6, 2007 | 9:57 am
#4
Original Poster
Join Date: Mar 2004
Location: Hong Kong / Toronto
Programs: CX DM, AA Plat Pro, Hyatt Globalist, Marriott Platinum, Hilton Gold
Posts: 118
I called MPC and I've been Silver for the past 3 years and I was a SL when the original ticket was purchased in January.
Apr 6, 2007 | 10:17 pm
#7
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
Are you taking CX828 only or are you connecting to another flight? Availability is different if you are connecting.
Last edited by TerryK; Apr 7, 2007 at 5:57 am
Apr 6, 2007 | 11:02 pm
#8
Original Poster
Join Date: Mar 2004
Location: Hong Kong / Toronto
Programs: CX DM, AA Plat Pro, Hyatt Globalist, Marriott Platinum, Hilton Gold
Posts: 118
I'm not connecting. I called MPO again today and they booked me on the 16th with the 14th and 15th still on waitlist. Very strange indeed. I checked with KVS also and all systems show H9 also. MPO told me their system shows no availability for the 14th and 15th on H.
Last edited by a1983; Apr 6, 2007 at 11:13 pm
Apr 7, 2007 | 9:46 am
#11
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
I have had UA flights where KVS shows H0, yet I was able to book H class from Asia (not from USA).
KVS works fine if you make your bookings in USA, otherwise, it is hit or miss. 
Last edited by TerryK; Apr 7, 2007 at 9:53 am
Apr 7, 2007 | 12:40 pm
#12
Join Date: Jun 2000
Location: LAX
Posts: 3,641
POS marketing first got my attention in the OneWorld forum, where discussions often center on RTW journeys.
Besides seat availability limitations at the original point of departure (the actual pos for the ticket) it's not clear whether or not en-route schedule changes (generally freely available for the booking codes being discussed) are subject to the availability at the origination, at the enroute stop du jour, or some other formula.
Besides seat availability limitations at the original point of departure (the actual pos for the ticket) it's not clear whether or not en-route schedule changes (generally freely available for the booking codes being discussed) are subject to the availability at the origination, at the enroute stop du jour, or some other formula.
Apr 7, 2007 | 3:59 pm
#13
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
At the moment, you can choose between 2 POS countries: US (Apollo, WSpan, and Sabre Methods), and Japan (Galileo Method).
Apr 8, 2007 | 7:45 am
#14
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
Apr 8, 2007 | 12:37 pm
#15
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952