Dissapointing CX First Menu LAX-HKG
Sep 4, 2006, 6:22 pm
#17
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,186
Originally Posted by agmhkg
on a full B744 Frist the average comsumption rate of the Amuse Bouche is around 30% i.e. around 3 pax will hv it....the rest......u bet....99% go into the waste bin on arrival....
Sep 4, 2006, 7:36 pm
#18
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
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Regarding the Amuse Bouche, although regular passengers may give it a miss, once it disappears, watch for all the posts saying "CX First service is cr.p! They don't even serve a refreshment before departure!" Sometimes the thought is more important....the amuse bouche is one of those little extras that can set aside a good airline from an excellent one.
Sep 4, 2006, 8:25 pm
#19
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Personally I quite like the amuse bouche - I find it much preferable to a bowl of nuts. Like any food I will prefer some to others, but I am always happy to try something new with my first glass of Krug... I'll be sorry if it disappears.
One of the issues may be that most F customers may well be coming from The Wing so they might be quite full of buffet at that point! (I always reckon that a long-haul F flight on CX necessitates at least a couple of extra hours in the gym to compensate for having about double the normal amount of food in that period!)
One of the issues may be that most F customers may well be coming from The Wing so they might be quite full of buffet at that point! (I always reckon that a long-haul F flight on CX necessitates at least a couple of extra hours in the gym to compensate for having about double the normal amount of food in that period!)
Sep 5, 2006, 1:36 am
#20
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
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I too like the amuse bouche and always eat mine. As christep says it is much preferable to nuts in a bowl and makes you feel like you are in F right from the kick off.
As to the presentation? I think it has always been very nicely presented. On one flight from MEL it was fresh water lobster tail meat presented on the plate with the head and claws as decoration. I had more than one envious comment from the Y pax filing past me as they entered through door 1.
I do hope that the amuse bouche stays.
As to the presentation? I think it has always been very nicely presented. On one flight from MEL it was fresh water lobster tail meat presented on the plate with the head and claws as decoration. I had more than one envious comment from the Y pax filing past me as they entered through door 1.
I do hope that the amuse bouche stays.
Sep 5, 2006, 2:26 am
#21
Join Date: Jan 2002
Programs: CX MPO GO,AC Aeroplan
Posts: 183
Originally Posted by sxc
Regarding the Amuse Bouche, although regular passengers may give it a miss, once it disappears, watch for all the posts saying "CX First service is cr.p! They don't even serve a refreshment before departure!" Sometimes the thought is more important....the amuse bouche is one of those little extras that can set aside a good airline from an excellent one.
Originally Posted by christep
One of the issues may be that most F customers may well be coming from The Wing so they might be quite full of buffet at that point!
Originally Posted by Moomba
As to the presentation? I think it has always been very nicely presented. On one flight from MEL it was fresh water lobster tail meat presented on the plate with the head and claws as decoration. I had more than one envious comment from the Y pax filing past me as they entered through door 1.
I do hope that the amuse bouche stays.
I do hope that the amuse bouche stays.
and that's why there is a Frist Class......totally difference experience and I hope some good elements will be kept
Sep 5, 2006, 4:58 am
#22
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Join Date: Nov 2005
Posts: 1,142
I generally find that seafood Amuse Bouche (eg. the Lobster) is much better than the vegetarian ones. I really hope they keep it. I don't think SQ offers amuse bouche on the ground.
Serving nuts is just to normal with drinks.
I must say only after travelling on CX I know what is an Amuse Bouche and now on Friday night drinks I always piss off my collegaues demanding amuse bouche, which drives them crazy!
Serving nuts is just to normal with drinks.
I must say only after travelling on CX I know what is an Amuse Bouche and now on Friday night drinks I always piss off my collegaues demanding amuse bouche, which drives them crazy!
Sep 5, 2006, 11:05 pm
#23
Join Date: Jan 2006
Location: San Francisco
Programs: UA, AA, VS
Posts: 160
Originally Posted by agmhkg
hahaha, I'm quite sure it will be the case, once the new trail turn out to be a permanent change
Maybe...cos one time I saw a pax to YVR only had a couple of drinks and nuts thru out the flight and slept most of the time till arrival, and declined all offer from the crew becos he calimed he had to much food from the lounge...
and that's why there is a Frist Class......totally difference experience and I hope some good elements will be kept
Maybe...cos one time I saw a pax to YVR only had a couple of drinks and nuts thru out the flight and slept most of the time till arrival, and declined all offer from the crew becos he calimed he had to much food from the lounge...
and that's why there is a Frist Class......totally difference experience and I hope some good elements will be kept
uhoh - I will be travelling SFO-HKG in F around the end of Sepetember, returning early October. Are there any more unpleasant (or pleasant) surprised I should brace myself for during this trial period? I thought September was meant to be THE month of the 60th anniversary, so I was hoping for addtional service rather than reductions in service!
ps - is it true you have to make up your own bed on CX (unlike SQ where it's done for you) ?
Sep 5, 2006, 11:11 pm
#24
Join Date: Jan 2002
Programs: CX MPO GO,AC Aeroplan
Posts: 183
Originally Posted by luckychucky
uhoh - I will be travelling SFO-HKG in F around the end of Sepetember, returning early October. Are there any more unpleasant (or pleasant) surprised I should brace myself for during this trial period? I thought September was meant to be THE month of the 60th anniversary, so I was hoping for addtional service rather than reductions in service!
ps - is it true you have to make up your own bed on CX (unlike SQ where it's done for you) ?
ps - is it true you have to make up your own bed on CX (unlike SQ where it's done for you) ?
since CX doen't hv an extra mattress so once u recline the seat to 180 flat...it a bed...and the F/A will hand u the duvet and cover for you unless u decline this offer
Sep 6, 2006, 1:51 am
#25
Join Date: Jul 2003
Location: CGK
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I don't use the mattress in SQ F as it makes me too warm. Their seat is more comfortable than CX F seat in the bed mode anyway. However, CX's duvet is the one to beat.
Sep 6, 2006, 6:43 am
#26
Join Date: Jun 2003
Location: Tanya Buri, Thailand
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Posts: 775
Originally Posted by luckychucky
ps - is it true you have to make up your own bed on CX (unlike SQ where it's done for you) ?
Sep 6, 2006, 7:32 am
#27
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Originally Posted by Meerkat
I've certainly never had to make my own bed on CX; indeed if the cabin is only, say, half-full, an FA will make up another seat into a bed so I can have both.
I've seen CX do this over and over again (while other airlines simply do not do this): amend the service based on some improvement. Of course sometimes the changes, like eliminating the amuse bouche, are a bit more controversial.
Sep 10, 2006, 11:00 pm
#28
Join Date: Feb 2002
Posts: 3,918
I took CX881 LAX-HKG Sunday night.
The flight attendant asked me my feedback as they were taking comments from passengers regarding the new caviar/salmon cart service offered before the menus.
She said the crew didn't like it as it took much longer to do the service.
I told her I agree and preferred the old way.
I ordered the rice hot pot after they had cleared the caviar and it takes quite a while for it to cook. She agreed and said one of the attendants would have been working on this while the other did the service if they were allowed to do the old method and pass menus and take orders before the caviar/salmon cart.
The flight attendant asked me my feedback as they were taking comments from passengers regarding the new caviar/salmon cart service offered before the menus.
She said the crew didn't like it as it took much longer to do the service.
I told her I agree and preferred the old way.
I ordered the rice hot pot after they had cleared the caviar and it takes quite a while for it to cook. She agreed and said one of the attendants would have been working on this while the other did the service if they were allowed to do the old method and pass menus and take orders before the caviar/salmon cart.
Sep 11, 2006, 1:10 am
#29
Join Date: Dec 2001
Location: Bkk - AA Exec.Plat / CX Diamond
Posts: 159
Amuse Bouche
Uh, CX881 leaves in the morning so would that Monday morning?
Did they have the Amuse Bouche on your flight or not? I've always enjoyed it and felt it made the "F" experience. I've never noticed anyone turning it down.
It is upsetting to think that CX is starting to cut back on F class service and dropping Amuse Bouche is a cut back. We saw so many cuts after SARS that have not come back.
Also, I don't understand the change about the caviar service. They still serve the salmon/caviar before the meal service so what is the difference here?
Did they have the Amuse Bouche on your flight or not? I've always enjoyed it and felt it made the "F" experience. I've never noticed anyone turning it down.
It is upsetting to think that CX is starting to cut back on F class service and dropping Amuse Bouche is a cut back. We saw so many cuts after SARS that have not come back.
Also, I don't understand the change about the caviar service. They still serve the salmon/caviar before the meal service so what is the difference here?
Sep 11, 2006, 3:35 am
#30
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Join Date: Nov 2005
Posts: 1,142
Originally Posted by paisan96
Also, I don't understand the change about the caviar service. They still serve the salmon/caviar before the meal service so what is the difference here?
I think it is stupid the way the are trying to do it this way as the crew commented.