Name on Ticket Problem
#1
Original Poster
Join Date: Mar 2002
Location: HKG/SYD
Posts: 216
Name on Ticket Problem
I've just made a booking for my friend through CX.com and I didn't realised his name on the passport is different...so now the e-ticket has 1 name let say, James Chan ...and his passport has another eg. Chan Tai Man. And the name on the credit card he used to pay with the tik is also the same as the one in his passport.
will it cause any problem for him? or will CX be able to correct it??
will it cause any problem for him? or will CX be able to correct it??
Last edited by Cathay Pacific; Jan 21, 2005 at 2:34 am
#3

Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
Have you or your friend taken the trouble to call CX and ask them? If it were me, I would surely have the issue resolved long before I went to the airport.
#4
Original Poster
Join Date: Mar 2002
Location: HKG/SYD
Posts: 216
Originally Posted by wideman
Have you or your friend taken the trouble to call CX and ask them? If it were me, I would surely have the issue resolved long before I went to the airport.
so will probably give them a call tmr or Mon.....that's why I wanna find out more and stop him from being worried.
#5




Join Date: Jul 2003
Location: CGK
Programs: SQ TPP30, CX DM, DL P, FB P, AA G, GA CB, WOH LGLOB, HH D, MB G, Hertz P
Posts: 2,887
Originally Posted by Cathay Pacific
It was after biz hours when I made the booking....
so will probably give them a call tmr or Mon.....that's why I wanna find out more and stop him from being worried.
so will probably give them a call tmr or Mon.....that's why I wanna find out more and stop him from being worried.

#6
Guest
Posts: n/a
Originally Posted by wideman
If it were me, I would surely have the issue resolved long before I went to the airport.
#7
Join Date: Sep 2004
Location: I'm out of here.
Posts: 281
Shouldn't be too much of a problem. My name on my passport is Chiu Wai Ng, and once my booking was made under "Thomas Ng". I did have the airline correct this before I travelled though...........
#8


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
I wouldn't push my luck.
Especially if he's flying to USA... it's a big nah nah nah.
Unless he carries a official document bearing both names and is able to convince them, but i'd say much better to just resolve it b4 going to airport.
However, small erros like speeing Cheng instead of Cheung should be okay.
Especially if he's flying to USA... it's a big nah nah nah.
Unless he carries a official document bearing both names and is able to convince them, but i'd say much better to just resolve it b4 going to airport.
However, small erros like speeing Cheng instead of Cheung should be okay.
#9
Join Date: Sep 2004
Location: I'm out of here.
Posts: 281
Originally Posted by fakecd
I wouldn't push my luck.
Especially if he's flying to USA... it's a big nah nah nah.
Unless he carries a official document bearing both names and is able to convince them, but i'd say much better to just resolve it b4 going to airport.
However, small erros like speeing Cheng instead of Cheung should be okay.
Especially if he's flying to USA... it's a big nah nah nah.
Unless he carries a official document bearing both names and is able to convince them, but i'd say much better to just resolve it b4 going to airport.
However, small erros like speeing Cheng instead of Cheung should be okay.
#10
FlyerTalk Evangelist
Join Date: Dec 2003
Posts: 13,143
I would try to contact CX as soon as you can to match the name of the passport just to be on the safe side. You want your trip to be as worry free as possible. Better be safe than sorry.
#12
Join Date: Sep 2004
Location: I'm out of here.
Posts: 281
Originally Posted by skye

#13
Original Poster
Join Date: Mar 2002
Location: HKG/SYD
Posts: 216
Originally Posted by hongkongtraveller
Whats wrong with my previous name on my passport? Are you know trying to criticise people's names as well? Well, it's not my fault I was born with that name. What is so objectionable? I am at my breaking point right now.........

Anyway.....will give CX a call on Mon to get it fixed....maybe my friend can relax a bit
#14




Join Date: Jul 2003
Location: CGK
Programs: SQ TPP30, CX DM, DL P, FB P, AA G, GA CB, WOH LGLOB, HH D, MB G, Hertz P
Posts: 2,887
Originally Posted by Cathay Pacific
Anyway.....will give CX a call on Mon to get it fixed....maybe my friend can relax a bit 

#15
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Originally Posted by hongkongtraveller
Whats wrong with my previous name on my passport? Are you know trying to criticise people's names as well? Well, it's not my fault I was born with that name. What is so objectionable? I am at my breaking point right now.........
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