![]() |
Originally Posted by skye
:td: :rolleyes:
Are you taking on the persona of our misising nuisance, OWF? |
Originally Posted by Guy Betsy
Please keep such opinions to yourself, skye.. especially when it has absolutely nothing to do with this post. If you can't say anything nice about fellow travellers, then please don't post anything.
Are you taking on the persona of our misising nuisance, OWF? |
Some experiences
I've gotten away with 'Shumian' on a ticket and 'Sumian' in a passport. When it is just one or two letters, the check in folks usually are understanding. And even at Dulles which is still in a post-9/11 funk.
If you have an id that has the ticketed name on it, I'd take that with you, even if it is just a drivers license or something. If all you have is a passport, than try the airlines and, unless you get a jerk, they should fix it for you. If you do get a jerk, just call later or ask for their supervisor. |
Originally Posted by idiparker
I've gotten away with 'Shumian' on a ticket and 'Sumian' in a passport. When it is just one or two letters, the check in folks usually are understanding. And even at Dulles which is still in a post-9/11 funk.
If you have an id that has the ticketed name on it, I'd take that with you, even if it is just a drivers license or something. If all you have is a passport, than try the airlines and, unless you get a jerk, they should fix it for you. If you do get a jerk, just call later or ask for their supervisor. |
Originally Posted by rejunivated
In my experience, some TA's are so blind that they can't differentiate names containing two separate words and ended up combinining them together. The middle name part of my passport contains two words "Ka Man" and two TAs twice printed my ticket on the name box with "Kaman" instead of "Ka Man" when I clearly showed my passport on how everything is supposed to be spelled out. :rolleyes:
just no space, "titlesurnamegivenname" |
Originally Posted by rejunivated
In my experience, some TA's are so blind that they can't differentiate names containing two separate words and ended up combinining them together. The middle name part of my passport contains two words "Ka Man" and two TAs twice printed my ticket on the name box with "Kaman" instead of "Ka Man" when I clearly showed my passport on how everything is supposed to be spelled out. :rolleyes:
I know that TAs and SQ ticketing (and boarding passes for that matter), always print out my mother's first and middle name together even though it is a redemption ticket pulled out of her own account (where her name is correctly registered as TAN/FIRSTNAME MIDDLENAME). I don't know if this is also what happened to you. But TAs here always mixed first name and last name, which resulted in many missing mileage requests. :rolleyes: |
Originally Posted by Cathay Pacific
I've just made a booking for my friend through CX.com and I didn't realised his name on the passport is different...so now the e-ticket has 1 name let say, James Chan ...and his passport has another eg. Chan Tai Man. And the name on the credit card he used to pay with the tik is also the same as the one in his passport.
will it cause any problem for him? or will CX be able to correct it?? To be on the safe side, your friend should correct the name on the ticket to match his passport. My wife and I have both had problems at the airport when the name on the ticket did not match up with our ID. My wife's name is Peggy but her birth certificate lists her first name as Margaret; however, she hates the name Margaret and has never been called Margaret in her entire life. For some reason, many people do not realize that Peggy is a nickname for Margaret; and security will often question her about the mismatch. Fortunately, she doesn't travel a lot, and usually one of the TSA agents at the gate will recognize Peggy as a nickname for Margaret and explain it to whoever is objecting to the name on the ticket. My problem is even worse because my "official" name on my passport (and my birth certificate) is completely different from the name that I have used all of my life. My "regular" (i.e., non-official) name is used for almost everything from employment records, school records, credit cards, mortgage, title to our house, etc. except for my passport and, more recently, my driver's license. In fact, for years, my name on my driver's license was my "regular" non-official name, but a few years ago, when I went to renew it, I had to show my birth certificate and/or passport, and they insisted that the name on the driver's license had to be changed to match my passport. Pre-9/11, I never had any problems with not having my passport match my ticket. Most of the time, they did not even question it. Post 9/11, on the other hand, I've always been questioned about the mismatch. Most of the time, after I explain, they let me through. On one occasion, however, I almost missed my flight because the TSA agent sent me back to the ticket counter to get my ticket reissued under my passport name. When I went to the ticket counter, the agent instead escorted me back through security and told them to let me through. On several occasions, I had the ticket issued in my official name, but then I had problems getting the frequent flyer miles credited because the name on the ticket did not match the name on my frequent flyer account. It took months to resolve, although I finally did get the mileage credited after multiple phone calls and letters. It's been such a hassle recently that I've considered getting an official name change so that I can change the name on my passport. |
Never ever put nicknames on ticket. No matter how obvious the nicknames are. I know sometimes it is , ie Bill for William, Dick for Richard. But Peggy for Margaret is new for me. And I'm sure most check-in agents wouldn't know it either. So no matter even if one hates their real name, please book your reservation with whatever name you have on your IDs. If one hates their name so much, then please have it officially changed. It willl save a lot of trouble down the line.
|
Gave CX a call and they required my friend to fax them a copy of the passport and ID. proofing that it's the same person. :)
|
Actually I had a problem with names recently on my trip.
On my revenue ticket my TA only used my inital (S. Chan). However on the Z Class upgrade booking they used my full name Siu Man Chan (well it was all printed as CHANSIUMAN on the boarding pass. The incompetent staff @ SYD took more than 20 minutes and still couldn't fix the problem and lied saying that my onward BP will be available @ the gate. When i got to the gate I asked the agent and he said my onward booking (both Z and now my revenue booking is on stand by!!!!!) I cannot believe it and pretty much told the agent that i will fix it up @ HKG and thanks for their GREAT assistance on this matter. Thank god for the excellent ISM (who sent an on-board Telex to HKG) and when I arrived I saw a CSD holding a sign with my name (S Chan) and issued my onward BP in less than 2 minutes. They told me often staff @ Outport have no idea how to use Cupid. |
Originally Posted by skye
:td: :rolleyes:
Empress CX Moderator |
I like the new moderator already. :)
|
Originally Posted by Empress
FYI - posts like this are NOT tolerated here. Don't go around throwing personal attacks at people. Care to explain to me via PM why such reply at the original poster? Why not be helpful like other posters are in this thread?
Empress CX Moderator |
Once again, Guy Betsy, please direct any off topic issues to me via PM and if you seriously have a problem with me being moderator as you've shown so far, talk to Randy himself. (Second time I've said this in 2 days so there shouldn't be a need to repeat this)
I will be learning a little more about every posters including yourself to understand 'their posting style', not just skye. |
Originally Posted by JonNYC
I like the new moderator already. :)
|
| All times are GMT -6. The time now is 6:01 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.