Why does CX website not accept MAC's?
Aug 15, 2004 | 5:59 am
#1
Original Poster
Join Date: Dec 2000
Programs: AA Platinum 1MM, AC SE 1MM, Hilton Diamond, Marriott Ambassador
Posts: 2,394
Why does CX website not accept MAC's?
I tried booking a flight through CX Website, and when I selected the "Show schedule and fare" option, the site comes up with errors, stating that I need to use Microsoft IE (5.5) or Netscape.
I am using Apple's browser "Safari" and this has never happened to me on CX site... I also tried Apple's MS Explorer that came with the mac and still gave me errors.
This must have been a recent change. Oh well, got to use Windows to book.
I am using Apple's browser "Safari" and this has never happened to me on CX site... I also tried Apple's MS Explorer that came with the mac and still gave me errors.
This must have been a recent change. Oh well, got to use Windows to book.
Aug 15, 2004 | 11:12 am
#3
Join Date: Sep 1999
Location: Silicon Valley
Programs: AA:PLT&3MM, HGP:DIA, SPG:GOLD
Posts: 1,896
Same experience with Safari on my Mac. Used to work but not anymore. I thought I read in a CX email that they've revamped their online reservation service. They call this "progress"? 
It does however work on the IE (v. 5.2.3 copyright 1995-2001) (!!!) on my Mac. I guess CX likes old and virus-prone technology.
It does however work on the IE (v. 5.2.3 copyright 1995-2001) (!!!) on my Mac. I guess CX likes old and virus-prone technology.
Aug 15, 2004 | 7:56 pm
#4
Join Date: Jul 2001
Posts: 1,027
The new booking engine is a disaster. I am using IE 6.0 and have not been able to complete a simple HKG.TPE booking for next month. Engine brings up wrong flights, incomplete pricing data, and at the end of the process an error message asking me to call. This is the latest misstep in a long series of bad IT decisions.
Aug 17, 2004 | 11:15 pm
#6
Original Member
Join Date: May 1998
Location: CNF/LAX/HKG/PVG
Programs: AA EXP, Lifetime PLT, Silver EK Skywards
Posts: 748
I totally agree. It's pretty inconvenient to have to use another computer just to access some information.
It's also unfortunate to see that some web developers don't do QA testing on other platforms, specially when I.E. is being dumped by many people.
I noticed, however that the booking engine on cxleverage.com works well with Safari.
TC
It's also unfortunate to see that some web developers don't do QA testing on other platforms, specially when I.E. is being dumped by many people.
I noticed, however that the booking engine on cxleverage.com works well with Safari.
TC
Aug 26, 2004 | 1:15 pm
#7
Original Member
Join Date: May 1998
Location: CNF/LAX/HKG/PVG
Programs: AA EXP, Lifetime PLT, Silver EK Skywards
Posts: 748
Workaround to using Safari and www.cathaypacific.com
I figured out a way to see the fare and itinerary page on cathaypacific.com using Safari.
When you choose your city pairs and click 'Show Fares and Availability", the result page will flash for a brief second before it gives you the error page. At that very moment (before the error page), press Command-period. It should then give you the page you want. When you click on "Get Fares", also prepare to press Command-period before the next page shows.
I hope this helps.
When you choose your city pairs and click 'Show Fares and Availability", the result page will flash for a brief second before it gives you the error page. At that very moment (before the error page), press Command-period. It should then give you the page you want. When you click on "Get Fares", also prepare to press Command-period before the next page shows.
I hope this helps.
Aug 29, 2004 | 7:50 am
#8
Join Date: Aug 2004
Location: FRA
Posts: 21
Originally Posted by timchen
I figured out a way to see the fare and itinerary page on cathaypacific.com using Safari.
When you choose your city pairs and click 'Show Fares and Availability", the result page will flash for a brief second before it gives you the error page. At that very moment (before the error page), press Command-period. It should then give you the page you want. When you click on "Get Fares", also prepare to press Command-period before the next page shows.
I hope this helps.
When you choose your city pairs and click 'Show Fares and Availability", the result page will flash for a brief second before it gives you the error page. At that very moment (before the error page), press Command-period. It should then give you the page you want. When you click on "Get Fares", also prepare to press Command-period before the next page shows.
I hope this helps.
Feb 22, 2005 | 4:19 am
#10
Join Date: Dec 2004
Location: Sydney
Programs: MPO, QF, Avis Preferred, Gold Passport, SPG, HHonours, Golden Circle, Marriott
Posts: 43
Yes, confirmed working ok on a Mac running Safari 1.2.4
However I did note some of the date clicking on the calender didn't quite work right as far as transferring to the actual flight dates. Probably just a glitch to be sorted out.
cardenio98
However I did note some of the date clicking on the calender didn't quite work right as far as transferring to the actual flight dates. Probably just a glitch to be sorted out.
cardenio98
Feb 23, 2005 | 10:35 pm
#11
Join Date: Jan 2005
Location: Hong Kong
Programs: UA-Million Miler, AA, CX, Shangri-La, Hyatt, HH, Bonvoy
Posts: 77
I heard that Cathay is redoing website, and the Mac issue is one of the things they are working on. They should have it up and going in coming months (not sure exactlyt when yet). I am going to suggest that I am one of their betta testers for the site.
Feb 24, 2005 | 2:58 am
#12
Join Date: Dec 2004
Location: Sydney
Programs: MPO, QF, Avis Preferred, Gold Passport, SPG, HHonours, Golden Circle, Marriott
Posts: 43
Originally Posted by davidpix
I heard that Cathay is redoing website, and the Mac issue is one of the things they are working on. They should have it up and going in coming months (not sure exactlyt when yet). I am going to suggest that I am one of their betta testers for the site.
Feb 24, 2005 | 11:21 am
#14
Join Date: Oct 2004
Location: YVR
Programs: AA GLD/1MM, Marriott GLD, IHG Spire
Posts: 75
Originally Posted by Fly Me To The Moon
Where do you find the download for Safari 1.2.4? I've gone onto Apple's website, and the latest download that I get is only Safari 1.2.