Flyertalk inaccessible from HK?
Mar 29, 2026 | 8:17 pm
#1
Original Poster
Join Date: Aug 2011
Posts: 1,042
Flyertalk inaccessible from HK?
Seems like Flyertalk has become inaccessible from HK starting today (30/3). Doesn't matter if you are using WiFi or data. The only way to reach it is by VPN.
Hopefully it's a temporary issue?
Hopefully it's a temporary issue?
Mar 29, 2026 | 8:42 pm
#3
Join Date: Feb 2015
Programs: Top Tier Flyertalk Member
Posts: 866
And what does this have to do with CX?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
Mar 29, 2026 | 9:15 pm
#4
Original Poster
Join Date: Aug 2011
Posts: 1,042
And what does this have to do with CX?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
Anyway, I appreciate you shedding some light on the situation through these links.
Mar 29, 2026 | 10:37 pm
#5
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,133
Mar 30, 2026 | 12:19 am
#6
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,074
And what does this have to do with CX?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
I had to try several countries on my VPN which also blocked access, until I finally could get access once through an Australian IP.
And FT members in Hong Kong are primarily concerned by CX forum. Hence, yes it is the likely place to ask if others people in this forum had the same problem.
Mar 30, 2026 | 12:54 am
#7
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,079
Mar 30, 2026 | 5:08 pm
#11
Join Date: Mar 2011
Programs: Marriott Lifetime Platinum, Cathay Gold, Krisflyer Silver, Virgin Gold, Volare Premium
Posts: 1,433
Yes now only accessible with VPN. I think this happened temporarily a few years ago. I reported it to the webmaster. At least it means I dont check the thread posts as much as I cant be bothered to keep turning on VPN (eats my battery) and Im less exposed to threads such as the one about missed connections and alleged CX backroom conspiracies that is still very active.
Mar 30, 2026 | 5:11 pm
#12
Join Date: Mar 2011
Programs: Marriott Lifetime Platinum, Cathay Gold, Krisflyer Silver, Virgin Gold, Volare Premium
Posts: 1,433
And what does this have to do with CX?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
You do know there's a Technical Support and Feedback section, and this has been widely reported already right?
Mar 30, 2026 | 7:34 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,074
With PureVPN, many countries are also blocked. For me Australia currently works.
This is the email I received from FT support by [email protected]
"Hi there,
Thanks for reaching out. Unfortunately we have had to temporarily raise our network security, due to an ongoing web traffic surge, possibly caused by bots."
If many members from HK contact him, FT will work harder on this.
This is the email I received from FT support by [email protected]
"Hi there,
Thanks for reaching out. Unfortunately we have had to temporarily raise our network security, due to an ongoing web traffic surge, possibly caused by bots."
If many members from HK contact him, FT will work harder on this.
Mar 30, 2026 | 8:15 pm
#14
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,133
This is the email I received from FT support by [email protected]
"Hi there,
Thanks for reaching out. Unfortunately we have had to temporarily raise our network security, due to an ongoing web traffic surge, possibly caused by bots."
"Hi there,
Thanks for reaching out. Unfortunately we have had to temporarily raise our network security, due to an ongoing web traffic surge, possibly caused by bots."