[Master Thread] CX Flight Scheduling
#61


Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,584
reporting back. as expected for my cx549 'E" inventory came up after waiting for 2 days.
Instead of calling CX I tried to just go "change my flight" online, and to my surprise if you select the SAME DAY SAME FLIGHT under "change flight", it gives option to rebook to "E" class without any change penalty.
What's better I got some Tax Refund
And it gets better - my e-ticket was reissued, so I have 1 year from reissue day (today) instead of 5 days ago to use the ticket.
I have a feeling if I called CX they will demand the change fee ($2k HKD?) so I am glad their online system is such a garbage that you can exploit the system.
Instead of calling CX I tried to just go "change my flight" online, and to my surprise if you select the SAME DAY SAME FLIGHT under "change flight", it gives option to rebook to "E" class without any change penalty.
What's better I got some Tax Refund

And it gets better - my e-ticket was reissued, so I have 1 year from reissue day (today) instead of 5 days ago to use the ticket.
I have a feeling if I called CX they will demand the change fee ($2k HKD?) so I am glad their online system is such a garbage that you can exploit the system.
#62
Original Poster




Join Date: Apr 2024
Posts: 115
reporting back. as expected for my cx549 'E" inventory came up after waiting for 2 days.
Instead of calling CX I tried to just go "change my flight" online, and to my surprise if you select the SAME DAY SAME FLIGHT under "change flight", it gives option to rebook to "E" class without any change penalty.
What's better I got some Tax Refund
And it gets better - my e-ticket was reissued, so I have 1 year from reissue day (today) instead of 5 days ago to use the ticket.
I have a feeling if I called CX they will demand the change fee ($2k HKD?) so I am glad their online system is such a garbage that you can exploit the system.
Instead of calling CX I tried to just go "change my flight" online, and to my surprise if you select the SAME DAY SAME FLIGHT under "change flight", it gives option to rebook to "E" class without any change penalty.
What's better I got some Tax Refund

And it gets better - my e-ticket was reissued, so I have 1 year from reissue day (today) instead of 5 days ago to use the ticket.
I have a feeling if I called CX they will demand the change fee ($2k HKD?) so I am glad their online system is such a garbage that you can exploit the system.

That's great to hear, and I hope this is something that they don't change in the future... It's good and only fair for the passengers to receive what they paid for.
#63




Join Date: Aug 2016
Programs: CX Life Time,TG,
Posts: 344
We are now about 10 weeks away from the start of the NW25/26 and still it is not clear what aircraft will be operating which flights. I am interested in Phnom Penh. Bangkok and Manila. At the present Cathay shows A330s for all flights to these destinations which I am sure are placeholders. I refuse to fly on an A321 and these have been assigned to some of the flights to these destinations in the past. I wish to avoid the hassle and potential cost of having to make any change. Cathay's performance in this regard is really pathetic. It must have known for many months what its fleet would consist of. Can anyone say when Cathay will be able to say what its base plan for this period is?
#66

Join Date: Mar 2024
Posts: 324
We are now about 10 weeks away from the start of the NW25/26 and still it is not clear what aircraft will be operating which flights. I am interested in Phnom Penh. Bangkok and Manila. At the present Cathay shows A330s for all flights to these destinations which I am sure are placeholders. I refuse to fly on an A321 and these have been assigned to some of the flights to these destinations in the past. I wish to avoid the hassle and potential cost of having to make any change. Cathay's performance in this regard is really pathetic. It must have known for many months what its fleet would consist of. Can anyone say when Cathay will be able to say what its base plan for this period is?
#67


Join Date: Sep 2013
Location: Singapore
Programs: Cathay, KrisFlyer, Hyatt, Hilton, Bonvoy
Posts: 1,161
Any airline is better than burongkuku air from the land north of Singapore. Thats a real joke.
#69


Join Date: Jan 2008
Posts: 2,547
so many countries north of singapore.
At this point, i trust Malaysian air more than CX.
at least MH has nice lieflat seats on their regional routes
CX has a strange inability to finalize their schedules...
#70

Join Date: Jul 2023
Location: New Zealand
Programs: CX Gold
Posts: 408
but msot here worship CX execs.
not realizing that CX profits and load factors could be way higher if they loaded schedules promptly.
#71




Join Date: May 2023
Location: UK/HK/USA
Programs: BA Executive Club, CX Asia Miles, FlyingBlue, TrueBlue
Posts: 583
The lie flat seats are coming... and this may be the first time I've ever seen anyone compared MH favorably to CX.
#72

Join Date: Mar 2024
Posts: 324
i think another trend is that like 90% of people dont even realize what aircraft theyre flying, they just book on the flight that has the best timings or price, and they wouldnt notice the difference between products, so CX could still have 85%+ load factors to this day.
still it is rather lame and lousy CX is always the last one, though it seems like they are updating it now.
CX regional defeintily is rather outdated (but at least there is entertainment) compared to long distance, considering the increased long haul frequencies, and now there is a 90% chance for B773,A333 or A21N. hope the refresh next year is good. but MH doesnt even have entertainment in their 737 business class, easily one of the worst regional products in asia...
still it is rather lame and lousy CX is always the last one, though it seems like they are updating it now.
CX regional defeintily is rather outdated (but at least there is entertainment) compared to long distance, considering the increased long haul frequencies, and now there is a 90% chance for B773,A333 or A21N. hope the refresh next year is good. but MH doesnt even have entertainment in their 737 business class, easily one of the worst regional products in asia...
#73


Join Date: Jan 2008
Posts: 2,547
Would be nice if there is.
For the same price, i can get a lieflat on MH or a PE style seat on CX with old IFE.
Heck, might even get a CX 321 narrowbody too.
its a no brainer , for me at least.
malaysian food is yummy too
Due to CX not confirming their regional planes in advance and using old planes, ive moved my flights to other airlines.
Hope CX will fix these issues though
#74


Join Date: Jun 2017
Location: Hong Kong
Programs: BA Silver
Posts: 288
Aircraft type is one thing (Yea I know even on economy I still have a preference on 333 over 77P), but another thing is the actual timing.
While it may be a difference of 5min to 1hr, it can matter to people who are on business travels, as meetings dont wait, or need to arrive/leave work on certain time. I am deferring any bookings in November until the final timetable is set. This is as annoying as it can get.
While it may be a difference of 5min to 1hr, it can matter to people who are on business travels, as meetings dont wait, or need to arrive/leave work on certain time. I am deferring any bookings in November until the final timetable is set. This is as annoying as it can get.
#75


Join Date: Jan 2017
Programs: CX GO, IHG Dia Amb
Posts: 826
Dont see any lie flats coming anytime soon for CX
Would be nice if there is.
For the same price, i can get a lieflat on MH or a PE style seat on CX with old IFE.
Heck, might even get a CX 321 narrowbody too.
its a no brainer , for me at least.
malaysian food is yummy too
Due to CX not confirming their regional planes in advance and using old planes, ive moved my flights to other airlines.
Hope CX will fix these issues though
Would be nice if there is.
For the same price, i can get a lieflat on MH or a PE style seat on CX with old IFE.
Heck, might even get a CX 321 narrowbody too.
its a no brainer , for me at least.
malaysian food is yummy too
Due to CX not confirming their regional planes in advance and using old planes, ive moved my flights to other airlines.
Hope CX will fix these issues though

