Flight Disappeared from Cathay Website - does that imply cancelled? CX466 16MAY2024
May 6, 2024, 12:37 am
#16
Join Date: Apr 2012
Location: Hong Kong SAR
Programs: JL Diamond, CX Gold, HH Gold
Posts: 313
You can fly 25 minutes earlier or 55 minutes late.
May 9, 2024, 8:26 am
#17
Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 650
in these sitiation i have written to CX (via comments on feedback) saying this is fraud and i report them to Consumer Council of Hk for investigation unless they let me cancel. they effectively made up their mind not to fly but not cancelling which entitles passenger to refunds and hold onto your cash longer. Once i file those written stroongly worded comments i usually had no issue they extend "goodwill gesture" to cancel without admittance of guilt.
i am not a troublsome pax. but i stand up to my rights when needed.
i am not a troublsome pax. but i stand up to my rights when needed.
May 9, 2024, 7:23 pm
#18
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,646
It kept selling tickets on flights that were already cancelled, sometimes weeks are the cancellation.
CX simply zeroes out the flight that it might/expect cancel. SO it stops selling tickets well before cancelation, as opposed to QF