American Airlines AA flights not showing on MMB
Mar 12, 2024, 10:41 pm
#1
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
American Airlines AA flights not showing on MMB
I have some flights booked on AA with my CX FFP showing on the AA system, but these don't show on MMB on CX website. Is anyone else having this issue?
Other partner flights all show up.
Other partner flights all show up.
Mar 13, 2024, 5:31 am
#2
Join Date: Aug 2015
Location: Hong Kong
Programs: Hilton Honors Gold, Marriott Gold, BA Silver, Hertz President's Club
Posts: 486
AA uses Sabre; CX uses Amadeus. If you book a BA/AA flight (for example) from LHR to JFK, you will have a separate booking reference/record locator for each system.
Mar 13, 2024, 5:45 am
#3
Join Date: Mar 2014
Posts: 546
Just to add to what CarefreeBA said. You should be able to find CX confirmation code/booking reference/record locator for the flights under your reservation on aa.com. It's different from that of AA because AA and CX use two different reservation systems.
Mar 13, 2024, 6:51 am
#4
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Thanks, so it means that even if my FFP on the AA booking, by default it won't show up on CX MMB unless I manually add it via the Amadeus booking code?
I don't need to worry that miles won't post because the record doesn't show up on MMB, right?
I don't need to worry that miles won't post because the record doesn't show up on MMB, right?
Mar 13, 2024, 9:21 am
#5
Join Date: Mar 2014
Posts: 546
Airlines generally don't just use your FFN that you entered into someone else's system to identify you, because you could have entered the number incorrectly, among other concerns. If you entered it correctly, you shouldn't need to worry about getting credited for the flight.