Community
Wiki Posts
Search

partner availability lacking

Thread Tools
 
Search this Thread
 
Old Jan 7, 2024 | 9:58 am
  #1  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 163
partner availability lacking

Does anyone know why I am not seeing the same one world availability with CX points compared to other airlines? For example, I try to book an AA flight with CX points that I know is available and it shows not available with CX. Then a minute later I book it with Iberia points for example or BA. I asked CX and got nowhere. they just said it is not available with points but my understanding is all one world airlines have the same AA availability with points.
frugaltraveler10012 is offline  
Old Jan 7, 2024 | 4:54 pm
  #2  
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Jan 2021
Programs: Alaska Airlines MVP Gold, Hyatt Globalist
Posts: 217
Have you tried the chatting function? Not all flights appear on the website for me
CathayMVP is offline  
Old Jan 7, 2024 | 5:53 pm
  #3  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 163
yes chat and calling. same result. they say no availability even though its available with other one world partners like BA/IBERIA
frugaltraveler10012 is offline  
Old Jan 7, 2024 | 7:05 pm
  #4  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,108
BA restricting AM from seeing seats

https://viewfromthewing.com/british-...award-tickets/
percysmith is offline  
Old Jan 8, 2024 | 8:21 am
  #5  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 163
my issue has been Asia miles cannot see aa award availability. I asked AA on twitter x and they told me all partners get the same aa availability.
frugaltraveler10012 is offline  
Old Jan 8, 2024 | 2:08 pm
  #6  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,108
Originally Posted by frugaltraveler10012
my issue has been Asia miles cannot see aa award availability. I asked AA on twitter x and they told me all partners get the same aa availability.
I misread

Is your redemption on AA mainline, or one of its affiliates Using AsiaMiles to Book AA Flights on Regional Routes (AA affiliates with AM has been problematic)
percysmith is offline  
Old Jan 8, 2024 | 2:47 pm
  #7  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 163
for AA mainline
frugaltraveler10012 is offline  
Old Jan 10, 2024 | 6:55 pm
  #8  
 
Join Date: Jan 2008
Location: Houston, US
Programs: BAEC, One Pass, AA Advantage,Enrich, Miles & More, Flying Blue
Posts: 44
i'm experiencing the same. None of the AA flights shows up in the app or the website. Tried chatting Asia Miles customer service and they said no availability no matter what date/route. And availability shows up on AA and BA sites.Frustrating.
Paya Bunga is offline  
Old Jan 10, 2024 | 9:40 pm
  #9  
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Feb 2018
Posts: 126
Originally Posted by frugaltraveler10012
my understanding is all one world airlines have the same AA availability with points.
Your understanding is incorrect - just because inventory is released to one partner, does not mean it is released to all partners. It may not even be released to any partners at all.
wyskevin likes this.
globalwanderer84 is offline  
Old Jan 11, 2024 | 9:35 am
  #10  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 163
AA told me on twitter that all the partners would have the same availability
frugaltraveler10012 is offline  
Old Jan 11, 2024 | 11:44 am
  #11  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,108
Originally Posted by frugaltraveler10012
AA told me on twitter that all the partners would have the same availability
And we have always been at war with Eastasia Rumor: MPC will go way of PPS

Oneworld says its members have agreed to make reward seats equally availableif one carrier offers the seats, all must offer them. The alliance hopes that can be a "competitive advantage," said spokesman Michael Blunt.
percysmith is offline  
Old Jan 11, 2024 | 4:26 pm
  #12  
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Feb 2018
Posts: 126
Originally Posted by frugaltraveler10012
AA told me on twitter that all the partners would have the same availability
Yeah, nah. A customer care agent would not have any idea about these things.
globalwanderer84 is offline  
Old Jan 11, 2024 | 7:03 pm
  #13  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE)
Posts: 435
Originally Posted by frugaltraveler10012
AA told me on twitter that all the partners would have the same availability
It has never been equal in many ways.
For example, to access LHR T3 AA Arrivals Lounge, it is exclusive to BA and AA passengers; other OW passengers are not eligible.
This might explain BA and AA members would see the AA reward seat but CX members couldn't.
wyskevin is offline  
Old Jan 11, 2024 | 7:36 pm
  #14  
FlyerTalk Evangelist
All eyes on you!
15 Years on Site
 
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,078
Once Upon a time, I was redeeming YYZ-LGA ORD very cheap (sub 10000AM) compared to paying $$$ for last-minute fares on AA for my consulting work. I bill a flat fee, which I pay for my travel and accommodations as quoted to the client. I fly US about 10 times per year from YYZ.


AA redemption has not happened since 2017/18.
tentseller is online now  
Old Jan 11, 2024 | 7:59 pm
  #15  
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,108
Originally Posted by wyskevin
It has never been equal in many ways.
For example, to access LHR T3 AA Arrivals Lounge, it is exclusive to BA and AA passengers; other OW passengers are not eligible.
This might explain BA and AA members would see the AA reward seat but CX members couldn't.
Not related
Qantas can still see AA despite https://www.flyertalk.com/forum/cath...r#post35854857

percysmith is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.