CX Allergen Menu?
#1
Original Poster
Join Date: Sep 2023
Posts: 45
CX Allergen Menu?
Hi All,
I'm a regular flyer with BA, QR, but doing my first LHR > HKG (1-way) hop with CX in January. I was wondering if folks have experience on this flight with allergen menus? Do they crew carry a load sheet, iPad? Example of what I'm interested in below from QR recently out of DOH.
Allergen menu aboard a QR flight (DOH > EDI)
I'm a regular flyer with BA, QR, but doing my first LHR > HKG (1-way) hop with CX in January. I was wondering if folks have experience on this flight with allergen menus? Do they crew carry a load sheet, iPad? Example of what I'm interested in below from QR recently out of DOH.
Allergen menu aboard a QR flight (DOH > EDI)
#2
Join Date: Aug 2015
Location: Hong Kong
Programs: Cathay Lifetime Diamond
Posts: 754
Cathay offer a large range of 'special' meals that can be preordered. The below Cathay website has a lot of detail re this
https://flights.cathaypacific.com/en...allergies.html
https://flights.cathaypacific.com/en...allergies.html
#3
Original Poster
Join Date: Sep 2023
Posts: 45
Thanks, Id reviewed this; my experience has always been very different from what airlines say online - eg Qatar customer service tell me they dont carry allergen menus, they always do.
I'm looking for some specific experience if anyone has it of these types of load sheets Ive shown above, specifically on the LHR > HKG route if possible!
best info I can find (albeit 4 years out of date) is Do&Co catering out of LHR which Id imagine will provide the same allergen information they give to BA, but looking for specific experience
I'm looking for some specific experience if anyone has it of these types of load sheets Ive shown above, specifically on the LHR > HKG route if possible!
best info I can find (albeit 4 years out of date) is Do&Co catering out of LHR which Id imagine will provide the same allergen information they give to BA, but looking for specific experience
#5
Join Date: Feb 2013
Location: YYZ
Programs: Hilton Gold, Marriott Gold, Club Accor Silver, AC 75K
Posts: 266
That's a stupid comment. If I'm paying at a restaurant to eat, I expect them to accommodate my dietary restriction - why would that expectation be different with flying? The meal is a compulsory part of the flight and the ticket cost. Why am I paying to fly (especially in a premium cabin) and having to bring my own food? That's ridiculous.
#6
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 43,400
That's a stupid comment. If I'm paying at a restaurant to eat, I expect them to accommodate my dietary restriction - why would that expectation be different with flying? The meal is a compulsory part of the flight and the ticket cost. Why am I paying to fly (especially in a premium cabin) and having to bring my own food? That's ridiculous.
#7
Join Date: Aug 2016
Programs: Executive Club
Posts: 95
Unfortunately no CX don't carry such a thing (typical of Asia, very hard to get by with certain food allergies). CX do special meals however, but as an earlier poster suggested you might seriously consider bringing your own food.
Had a work colleague recently almost offloaded form a long haul flight because he had a peanut allergy and brought it up at checkin, he was only able to get on the flight after saying he wouldn't consume any food for the duration of the trip.
i quote Cx guidance below on dietary restrictions:
"If you have severe food allergies, consider taking the following precautions:
Had a work colleague recently almost offloaded form a long haul flight because he had a peanut allergy and brought it up at checkin, he was only able to get on the flight after saying he wouldn't consume any food for the duration of the trip.
i quote Cx guidance below on dietary restrictions:
"If you have severe food allergies, consider taking the following precautions:
- Bringing your own food items
- Wearing a medical alert bracelet
- Carry a labelled and prescribed anaphylaxis treatment, such as an EpiPen, and ensure it is ready for administration by you or your companion
Last edited by drivingflyingwalking; Dec 6, 2023 at 2:15 pm
#8
Join Date: Apr 2012
Location: Hong Kong SAR
Programs: JL Diamond, CX Gold, HH Gold
Posts: 344
Thanks, I’d reviewed this; my experience has always been very different from what airlines say online - eg Qatar customer service tell me they don’t carry allergen menus, they always do.
I'm looking for some specific experience if anyone has it of these types of load sheets I’ve shown above, specifically on the LHR > HKG route if possible!
best info I can find (albeit 4 years out of date) is Do&Co catering out of LHR which I’d imagine will provide the same allergen information they give to BA, but looking for specific experience
I'm looking for some specific experience if anyone has it of these types of load sheets I’ve shown above, specifically on the LHR > HKG route if possible!
best info I can find (albeit 4 years out of date) is Do&Co catering out of LHR which I’d imagine will provide the same allergen information they give to BA, but looking for specific experience
I have got served cheese & ham plus garlic bread on VOML diet.
If this is a serious allergy issue, skip the CX provided meal and bring your own food on board.
#9
Suspended
Join Date: May 2023
Posts: 191
That's a stupid comment. If I'm paying at a restaurant to eat, I expect them to accommodate my dietary restriction - why would that expectation be different with flying? The meal is a compulsory part of the flight and the ticket cost. Why am I paying to fly (especially in a premium cabin) and having to bring my own food? That's ridiculous.
#10
Suspended
Join Date: May 2023
Posts: 191
Exactly what I suggested but no !!! the OP wants an airline to provide a extensive menu to cater for him. As he quoted this is a stupid answer apparently.
#11
Original Poster
Join Date: Sep 2023
Posts: 45
I'm asking this question as I've found airlines may give you one answer through customer service, and entirely another onboard.
I appreciate the comments that answer this question, super helpful thank you.