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-   -   In-Town Check-in (https://www.flyertalk.com/forum/cathay-pacific-cathay/2121353-town-check.html)

jrfsp320 Jun 27, 2023 10:30 pm

Am I correct in that you need a train ticket to access the in town check in area?

percysmith Jun 27, 2023 11:14 pm


Originally Posted by jrfsp320 (Post 35368632)
Am I correct in that you need a train ticket to access the in town check in area?

Should be - the ITCI is run by MTR, not AAHK or otherwise paid for as part of your departing air ticket. You're going to have to buy a AEL ticket in order to access the ITCI, whether you subsequently take the AEL or not.

Pickles Jun 29, 2023 7:13 am


Originally Posted by jrfsp320 (Post 35368632)
Am I correct in that you need a train ticket to access the in town check in area?

Yes.

As for opening, it looks like it's for real now. The hoardings are all removed, the departure boards are up and running, the counter displays are active, and there were maintenance people rebooting the ticket machines earlier today.

WheelsATC Jul 3, 2023 7:25 am


Originally Posted by jrfsp320 (Post 35368632)
Am I correct in that you need a train ticket to access the in town check in area?

you need to scan a ticket to access but if you have a octopus card you can use that and pay a minimal fee. The fare to the airport will be deducted at additional barriers before you get on the train.

tfung Jul 3, 2023 7:32 am


Originally Posted by WheelsATC (Post 35382288)
you need to scan a ticket to access but if you have a octopus card you can use that and pay a minimal fee. The fare to the airport will be deducted at additional barriers before you get on the train.

I think you get charged the full AEX fare upon using octopus when you enter the in town check in area already...

lixiaojuventus Jul 3, 2023 7:45 am


Originally Posted by tfung (Post 35382298)
I think you get charged the full AEX fare upon using octopus when you enter the in town check in area already...

This. I just found from MTR website the following paragraph:


Simply check-in and collect your boarding pass during the service hours between 90 minutes and 24 hours ahead of your scheduled flight departure time. (Passengers must use an Octopus or an Airport Express ticket to enter the In-town Check-in area. The full fare will be deducted at the In-town Check-in entry gate, with no further charge being made at the platform entry gate).

djsflynn Jul 3, 2023 5:06 pm

Confirmed that Hong Kong station's checkin desk reopen Wednesday July 5, but for now only by CX between 6am and 3pm. (forgive earlier typo which said 9am opening)

percysmith Jul 3, 2023 6:52 pm


Originally Posted by djsflynn (Post 35383717)
Confirmed that Hong Kong station's checkin desk reopen Wednesday July 5, but for now only by CX between 9am and 3pm.

6am to 3pm

https://www.bloomberg.com/news/artic...open-wednesday


Cathay will be the sole airline offering in-town airport check-in services, and only from 6 a.m. to 3 p.m., Hong Kong train operator MTR Corp. said Monday.

marcolau317 Jul 3, 2023 9:26 pm

Can one use In-Town check in if the first segment is CX and need to connect to other OW flights later on, but the online check in for those connecting flights isn't open yet during the hours? Or will I have to wait till all segments checked in online and then drop my luggage at the airport later in the day (well after opening hours at HK Station)?
e.g. HKG-ZRH (CX) - check in open during In-Town hours, ZRH-MAD (IB) - online check in not yet open (T-24h)

percysmith Jul 3, 2023 9:54 pm


Originally Posted by marcolau317 (Post 35384177)
Can one use In-Town check in if the first segment is CX and need to connect to other OW flights later on, but the online check in for those connecting flights isn't open yet during the hours? Or will I have to wait till all segments checked in online and then drop my luggage at the airport later in the day (well after opening hours at HK Station)?
e.g. HKG-ZRH (CX) - check in open during In-Town hours, ZRH-MAD (IB) - online check in not yet open (T-24h)

(If similar to pre-pandemic) CX can check you through to ZRH-MAD even if OLCI on IB not yet opened (sometimes that's why transit pax get SEQ1)

oldchinahand Jul 3, 2023 11:17 pm

It seems unlikely that CX will be the 'sole operator' going forward.
Already several airlines have expressed the intention to again offer the service and looking at the websites others that offered the service pre the shutdown all that I looked at say 'temperedly suspended' - not cancelled .

djsflynn Jul 4, 2023 5:27 pm


Originally Posted by oldchinahand (Post 35384349)
It seems unlikely that CX will be the 'sole operator' going forward.

Agreed – CX is the obvious starter due to being the home carrier and having the most flights, but I would expect other airlines to follow throughout the year, even with some 'consolidated' desks covering several airlines which have only a low flight frequency. This is all just part of the recovery and another positive sign.

Reply1984 Jul 5, 2023 12:03 am


Originally Posted by oldchinahand (Post 35384349)
It seems unlikely that CX will be the 'sole operator' going forward.
Already several airlines have expressed the intention to again offer the service and looking at the websites others that offered the service pre the shutdown all that I looked at say 'temperedly suspended' - not cancelled .

The other ground service companies, except CX, are in extreme labor shortage and they cannot handle the counters at the airport at this moment. Maybe they will resume the check-in service for Airport Express when they start to recruit foreign workers later this year.

darkdd1 Jul 5, 2023 8:02 pm

Is it that after tapping the Octopus Card to get into the in-town check-in area, I have to take the AEL directly? Or I can use the Octopus card for several more trips before taking the AEL.

percysmith Jul 5, 2023 8:37 pm


Originally Posted by darkdd1 (Post 35389703)
Or I can use the Octopus card for several more trips before taking the AEL.

Can


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