no option to upgrade using miles
Feb 14, 2023 | 3:19 pm
#1
Original Poster
Join Date: Jul 2012
Posts: 55
no option to upgrade using miles
I am interested in using miles to upgrade my economy class ticket LAX- HKG, the website only gives me option to use cash, it is because I have no miles in my account? I plan to transfer points from AMEX, but would like to know availability before I do transfer.
Feb 15, 2023 | 8:41 am
#2
Join Date: Sep 2014
Location: DTW - Rochester Hills, MI
Programs: Cathay MPC, IHG Diamond Ambassador, Domestic Airline Nobody
Posts: 787
In the past you needed to call in to check on award upgrade availability. Even if you could directly use miles to redeem a seat in a desired class, that doesn't mean there was upgrade availability from a lower class.
Feb 19, 2023 | 9:16 am
#3
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
You also need to be holding a ticket of eligible booking class and fare.