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last hurdle / oneworld ticket

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Old Apr 18, 2022 | 4:59 pm
  #1  
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last hurdle / oneworld ticket

OK - I've successfully (for the 3rd time, so less surprising this time) - called Cathay from USA to finish booking my award travel - spare ya the details, but JFK to Europe - with a European layover. (Finnair)

Now I have to get to JFK from my hometown.

a) There were no (award) flights available (on any partner) to "get there from here" so that was never an option;
b) Finnair does not fly from my hometown to, well, anywhere.
c) My plan at the moment is - just get up real early fly to JFK on a cash ticket, fetch and re-check baggage for the evening flight, lots of contingency flights available (and barring that - I could drive it - horrible choice - but I would do it)

Here are my questions:

Cathay only allows one stop on a one-way ticket - is there a way to wrangle a second stop, start this process over, and just book it (Hometown - JFK - Europe1 - Europe2)?
It is a round trip after all - can I do the "round the world" thing here? Would I come out ahead?

Barring that - although AA recently (a few years ago) updated the policy - it does not SEEM as if I could get them to check my bags through - somehow - being two totally separate record locators - is that true?

Any other loophole / better plan / crazy scheme I should have used? Sounds nutty, but I'm happy with the result - I'm just trying to improve. Not always possible to get front of plane awards for two people on short-ish notice - but it all worked out, just hoping
Cathay can breathe air long enough to get to the departure day!

Hope that makes sense - apologies if confusing...Thanks again - all of you have always been full of excellent and professional information.
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Old Apr 18, 2022 | 5:10 pm
  #2  
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Originally Posted by shipcamein
...
Barring that - although AA recently (a few years ago) updated the policy - it does not SEEM as if I could get them to check my bags through - somehow - being two totally separate record locators - is that true?
AA BA and some other OW airlines will not interline bags on separate tickets.
Look at the wiki here for links to the airline ffp threads--> Bag interlining issues and OW policy changes (Combined threads)
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Old Apr 20, 2022 | 5:52 am
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You can do your 3-sector ticket (Hometown - JFK - Europe1 - Europe2) as a OneWorld Multicarrier ticket, but it will need to have 2 non-CX airlines, which should be quite easily done (e.g. AA + BA).

https://www.asiamiles.com/en/terms-a...er-awards.html

There's a thread on OneWorld Multicarrier awards:

​​​​​​​https://www.flyertalk.com/forum/cath...ing-ideas.html
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Old Apr 21, 2022 | 9:08 am
  #4  
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Thanks, psych - - so basically, if can manage just two carriers (neither Cx) - then I could use the chart as if I'm going around the world - all the same rules - but in reality - just leaving home - through jfk - through some euro layover - and onto the final destination - and back.

Right?

Since I've already booked the award portion in the "usual" way - I think it's safe to guess that an award seat is available on that leg, at least - I just need to find one on the initial short leg.

Will I be able to re-arrange this without a penalty - or at least, without a HUGE penalty? Looks like the overall mileage cost will be the same, so I have the case I'm NOT spending on a ticket to cover any "penalty) - but the over itinerary would be much easier to manage.
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Old Apr 21, 2022 | 9:11 am
  #5  
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Wow my post was rife with weirdness and typos! Sheesh! It was fine when I posted it...anyway - you get the idea, sorry for that - no explanation - I swear I am not illiterate...

I'm saying - if I have to pay a fee to change the ticket now - it may be worth it, as I have to pay cash for a short flight anyway already. And more convenient to manage the overALL itinerary.
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Old Apr 24, 2022 | 2:29 am
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The problem is, they may have to cancel what you have already booked in order to book the OneWorld ticket - which means that you may lose all the flights that you have already confirmed ... so there's a risk.
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Old Apr 25, 2022 | 12:21 pm
  #7  
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Hi Psych, yep, understand completely - as there is now zero availability on those times / days.

I'll just leave it as-is, lesson learned - hoping to burn off some more of the Cx miles and will do better to take advantage of all angles. I think I was just intimidated to call - my first experience (2.5 years ago) was really slow going. Once COVID showed up, Cx tried repeatedly to reschedule me - I'm grateful - but each attempt was them calling me - and it was a slow and difficult to understand phone call, each time...always just to either "change flight or cancel reservation?"

So when it came time to call them - again - on purpose - I hesitated. But in the end, I had to call anyway - and it was entirely pleasant, fast, professional and understandable. I know that it's my own fault I don't speak Cantonese - but dog-gone, it was much - much - easier with someone that spoke English almost as good as I do.

Anyway - thanks for all the input, everyone. Great source of information here, I've said many times - continues to be true!
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Old Apr 25, 2022 | 9:55 pm
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It's easier nowadays to use their WhatsApp service (+852 2747 2747) - which I've used a few times (in English) and the responses are quick and efficient (I don't know if it's because I'm a Diamond Member or if my requests are not too difficult). Sometimes the agent is online at the same time as me and I can do a back-and-forth conversation with them on WhatsApp.

Info below:
https://www.cathaypacific.com/cx/en_HK/contact-us.html
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Old Apr 26, 2022 | 12:40 am
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Originally Posted by Psychiatrist
It's easier nowadays to use their WhatsApp service (+852 2747 2747) - which I've used a few times (in English) and the responses are quick and efficient (I don't know if it's because I'm a Diamond Member or if my requests are not too difficult). Sometimes the agent is online at the same time as me and I can do a back-and-forth conversation with them on WhatsApp.

Info below:
https://www.cathaypacific.com/cx/en_HK/contact-us.html
I tried to use that WhatsApp to actually book an award booking (tried 5x today and keep running into a dead-end error "ErrorPrice for your trip has changed. New quote is displayed below. (8015)"), but seem to be just chatting with a chat bot. You got an actual human being?
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Old Apr 26, 2022 | 10:35 am
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Yes, it will start by saying "Hi _________, I'm Vera - your virtual assistant...... I am still in a learning process. Please try again by inputting the keywords or shorten questions."

Me: "Speak to an agent"
CX: "Sure, I'm now connecting you to Customer Care."

It then asks me to input my booking reference and also my Marco Polo Club / Asia Miles number.
After entering my membership number, an agent usually replies within 30 minutes.

This works smoothly for me and I haven't had any problems - I've used the WhatsApp mainly for cancelling award tickets and checking on my (free) expiry date extensions.

But again, it may be because I'm a Diamond member and so the wait time is short and the service is better. Just today I tried calling to see how quickly they picked up, and I had zero wait time (at around 11am HK time) - my voice call was instantly answered.
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Old Apr 26, 2022 | 4:35 pm
  #11  
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Right - this "ErrorPrice for your trip has changed. New quote is displayed below. (8015)")

After booking my outbound (oneway) via website with nary a catch - the return leg (same partners) refuse to participate, and kept doing the Error Price thing.

That's when I checked this forum - and many of you said - "CALL" - so I did - and that was that! It all worked out - kinda unfortunate about the error - but - my experience on their website is that if everything is
good, then you can do as you please - but - if there's any discrepancy - say, the airline you chose has no flights on that day at all - then the whole website pukes. For instance, choose a flight from Europe to a USA destination - one on the drop down - but one that does not truly have a flight. For instance, Charlotte got rid of some Euro nonstops recently - but Charlotte still appears on the drop down.

In my case the "error - price..." was fortuitous - the fees (in HKD) actually were about half of that posted - but the website was unable to navigate that - so Phone Call it was. I will try whatsapp next time if needed!

Anyway - thanks again.
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