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Old Apr 26, 2022 | 12:40 am
  #9  
ralphs
All eyes on you!
10 Years on Site
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist
Posts: 1,258
Originally Posted by Psychiatrist
It's easier nowadays to use their WhatsApp service (+852 2747 2747) - which I've used a few times (in English) and the responses are quick and efficient (I don't know if it's because I'm a Diamond Member or if my requests are not too difficult). Sometimes the agent is online at the same time as me and I can do a back-and-forth conversation with them on WhatsApp.

Info below:
https://www.cathaypacific.com/cx/en_HK/contact-us.html
I tried to use that WhatsApp to actually book an award booking (tried 5x today and keep running into a dead-end error "ErrorPrice for your trip has changed. New quote is displayed below. (8015)"), but seem to be just chatting with a chat bot. You got an actual human being?
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