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"We'll soon be elevating your Cathay experience"

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"We'll soon be elevating your Cathay experience"

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Old Aug 12, 2022 | 3:45 am
  #91  
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Speaking of elevations, does anybody else have trouble accessing reservations on the mobile app? It's been busted for a few days now, and I am afraid it's because of this forthcoming "elevation."
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Old Aug 12, 2022 | 5:25 am
  #92  
 
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I've had problems with them loading for a while, yes.
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Old Aug 12, 2022 | 9:20 pm
  #93  
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I received an emailed letter saying that they (Cathay Marco Polo) were excited to let me know that I was becoming a Lifetime member. Seems a bit odd. They made me a Lifetime member a generation ago, probably before the author of this nonsense was born.
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Old Aug 13, 2022 | 3:52 am
  #94  
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Originally Posted by TomYoung
I received an emailed letter saying that they (Cathay Marco Polo) were excited to let me know that I was becoming a Lifetime member. Seems a bit odd. They made me a Lifetime member a generation ago, probably before the author of this nonsense was born.
That's interesting - probably a formality as technically this is a new program, so they are transferring your life status in (I suppose in a crueler world they could also cut lifetime memberships as this was part of the old program).

Do you mind posting the email? I have never seen an official email mentioning lifetime status from CX.
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Old Aug 13, 2022 | 5:17 am
  #95  
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Well, if this "elevation" involves their mobile app being pretty much useless, as it is for me right now, I'm all for it. Edited to add: ended up deleting and reinstalling the app, and all good (for now).

Last edited by Pickles; Aug 13, 2022 at 5:33 am
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Old Aug 13, 2022 | 11:01 pm
  #96  
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I would say almost certainly happening. All it seems will be revealed on 15th September. Also the old 'lifetime diamond' membership is being revived I have been told that its going to be called 'The Club' but source was not Cathay thus may not be correct.
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Old Aug 13, 2022 | 11:16 pm
  #97  
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Also had an email and a second asking for my updated details so that new Lifetime membership cards and tags could be prepared. A very long time ago (late nineteen eighties as I recall) I was an original 'lifetime' member and at that time one's wife also received a top level card that could also be used if travelling on her own -nice if that was revived -but I don't expect so.
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Old Aug 14, 2022 | 9:33 pm
  #98  
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I got a mail about the change coming on 17 August as well. The contents mention changes to T&Cs, as well as Cathay's privacy policy, but not much else.

Does anyone have information on changes to redemption rates? I need to use up a bucketful of miles before they expire later this year.
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Old Aug 14, 2022 | 9:52 pm
  #99  
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Originally Posted by oldchinahand
I would say almost certainly happening. All it seems will be revealed on 15th September. Also the old 'lifetime diamond' membership is being revived I have been told that its going to be called 'The Club' but source was not Cathay thus may not be correct.
Where did you see this 15 Sept date?
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Old Aug 15, 2022 | 12:21 am
  #100  
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CX HK Actually a one- off communication to me mentioned mid September. I rather unconsciously interpreted this as the 15th.
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Old Aug 17, 2022 | 12:18 am
  #101  
sxc
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Now that the new Cathay has been revealed, we can continue discussion here:

https://www.flyertalk.com/forum/cath...ew-cathay.html
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