Changing dates on a redemption booking
Dec 6, 2019 | 4:26 pm
#1
Original Poster
Join Date: Oct 2014
Posts: 103
Changing dates on a redemption booking
I have a redemption booking for BKK-HKG-BKK. I want to change the date on the BKK-HKG flight. The info on Asiamiles says that I can change the date online for $25, but all I can find online is the option to cancel the flight on the Cathay website and presumably start again. Alternatively phone Cathay and do it verbally for the higher $40 fee? Maybe I am missing something on the online procedure? Any assistance? Many thanks.
Dec 6, 2019 | 4:49 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
I have a redemption booking for BKK-HKG-BKK. I want to change the date on the BKK-HKG flight. The info on Asiamiles says that I can change the date online for $25, but all I can find online is the option to cancel the flight on the Cathay website and presumably start again. Alternatively phone Cathay and do it verbally for the higher $40 fee? Maybe I am missing something on the online procedure? Any assistance? Many thanks.
Dec 6, 2019 | 6:29 pm
#3
Join Date: Dec 2015
Location: HK
Programs: MPC DM
Posts: 86
I have a redemption booking for BKK-HKG-BKK. I want to change the date on the BKK-HKG flight. The info on Asiamiles says that I can change the date online for $25, but all I can find online is the option to cancel the flight on the Cathay website and presumably start again. Alternatively phone Cathay and do it verbally for the higher $40 fee? Maybe I am missing something on the online procedure? Any assistance? Many thanks.
I've tried to grab a screen shot but failed - apologies!
Dec 7, 2019 | 3:17 am
#4
Original Poster
Join Date: Oct 2014
Posts: 103
So then...
I checked the small print and realised that my desired new date for one of the legs exceeded the one year validity since date of booking. Confirmed with Marco Polo that I needed to cancel both legs under the same booking number and incur a $120 cancellation charge for the redemption cancellation. Will get the 50k points back and start again. Checked and no apparent problem getting dates if I want to repeat. Maybe next time I will get separate booking numbers for each leg to make things simpler, particularly as no difference in points reduction for doing a return.